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Great Britain Cars Reviews 

1,307
•
TrustScore 4.5 out of 5

4.7

Taxi service
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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely punctual drivers, clean and spacious vehicles, and straightforward booking process that makes airport travel completely stress-free. People note that communication is exceptionally smooth, and staff members are consistently polite, professional, and very helpful with heavy luggage. However, some reviewers were not happy with severe scheduling delays, noting that drivers occasionally failed to turn up entirely or arrived very late, causing immense travel stress. A few other people also felt that customer support operators were unhelpful and unresponsive, and mentioned unexpected waiting-charge policies that felt misleading.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Customers had positive experiences with staff, frequently noting that drivers are exceptionally courteous,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is seamless, straightforward,... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Price

Users describe positive interactions with price, highlighting competitive rates and transparency. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was efficiently coordinated for my pick up and drop off. GB Cars provided frequent and timely communication. I was able to get picked up 45 minutes earlier than was was originally arranged... See more

Rated 5 out of 5 stars

The driver arrived on time, was helpful courteous and assisted with the luggage. The taxi was spacious enough and clean. His driving was safe and professional. What more can anyone expect?

Rated 5 out of 5 stars

I was extremely satisfied with the booking process and the subsequent support before and during the trip. I would especially like to emphasize the punctuality and friendly drivers. I will choose this... See more

Rated 5 out of 5 stars

Booked cab to and from Stansted airport. Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup. Prices are reasonable and competitive.

Company details

  1. Taxi service

Written by the company

Great Britain Cars cheapest London airport taxi/Minicab Transfer services in the UK for Local and Airport journeys, Hire our Heathrow, Gatwick, Stansted, Luton, Southend & London City Airport Taxi Transfer services; we are 50% cheaper from other company. We provide free meet and greet services to you various transportation services to many airports like London, Cambridge, Bristol, Windsor Castle, and many airports throughout the London so you can feel the comfort in your journey.-

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,307)

330 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good experience

Very helpful controller i made a mistake in booking but they fixed it.
Car was clean & Driver was very polite and chatty.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect ride

Perfect ride! It was 4 of us. Very friendly driver who gave us tipps what to do and where to eat. We are most probably going to book the return trip as well

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Service was excellent

Service was excellent. Arranged to pick up mum, dad and baby from Heathrow to Croydon at short notice.
Communication was excellent, baby capsule organised, driver at meeting point. Bags loaded and a pleasant drive back.
Thank you

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service and price

Great communication with the provider and as soon as we landed, were contacted by the driver. He helped with our cases and was very polite. Very competitive price and great service. I will definitely use them again.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service, timely and comfortable

It was a great service, timely responses and kept is up to date.
Very good condition car and driver was also very polite, took care of our loading and unloading of our luggage.
Would recommend the service to anyone looking for a ride back home after a long journey

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer services & cheap &…

Excellent customer services & cheap & fare affordable prices as compare to others,professional driver,nice sweet smelling inside the cabin,neat and clean car,bottle of water offered for passengers in taxi car,arrived on time pick & drop on time,i will definetly recon everyone to give a try to use their services,friendly driver 5 star thank u M Xafar Lu

19 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently used Britannia Airport Cars…

I recently used Britannia Airport Cars for a driving experience, and overall it was a smooth and reliable service. The booking process was straightforward, and I appreciated how easy it was to arrange the pickup time and location.

The driver arrived promptly, which immediately gave me confidence, especially since airport transfers can be stressful if timing isn’t right. The vehicle was clean, comfortable, and well-maintained, making the journey relaxing. The driver was professional, courteous, and knew the route well, avoiding unnecessary delays and ensuring we reached the destination on time.

6 April 2026
Unprompted review

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