GreatCover.com Reviews 1,830

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money, often finding policies significantly cheaper than competitors while offering comprehensive coverage. The user experience is frequently highlighted as straightforward and easy, particularly when obtaining quotes and purchasing policies. Many people also appreciate the website's ease of use and quick navigation. However, some customers reported issues with the online platform, experiencing difficulties with the program rejecting answers, misaligned pages, or problems accessing their accounts. A few other people also felt that the customer service was poor, mentioning unhelpful automated phone systems and a lack of communication regarding policy changes or renewals.

What people talk about most

Price

Customers consistently note positive experiences with price, finding it excellent, reasonable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the website and application... See more

Website

Reviewers mention positive feedback about the website. Customers found the website quick, easy to use, and... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight the competitive pricing and great... See more

Service

People report positive experiences with service, finding it easy to pick insurance with good prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value travel insurance and far cheaper than any other quotes that I got. Would 100% recommend and will definitely be using this company again. Very pleased!

Company replied

Rated 5 out of 5 stars

I found the whole experience easy to manage, once purchased I found all policy details easily and detailed, including what I was covered for and what was not covered. I feel overall the cost of cover... See more

Company replied

Rated 5 out of 5 stars

The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.

Company replied

Rated 5 out of 5 stars

Very easy to get a quote . Before adhering to the policy i have asked the customer service the suitability of the insurance to my needs . Very quick answer . Very good price for single trip cover

Company replied


Company details

  1. #158 of 225 best companies in Insurance agency

Written by the company

GreatCover.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GreatCover.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Customer Service representative

Customer Service representative was very efficient and friendly

30 April 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Judy,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind regards,
Dominik

Rated 5 out of 5 stars

The price I have paid

The price I have paid

5 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Susan,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

Rated 4 out of 5 stars

Quick and easy…

It was a simple case of filling in forms. The quote was very reasonable.

5 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Carole,

We're happy to hear that filling in forms was simple and the quote met your expectations. Thank you for your positive feedback; we appreciate your time.

Kind regards,
Dominik

Rated 5 out of 5 stars

Excellent.

21 March 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Nathan,

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.

Kind regards,
Dominik

Rated 5 out of 5 stars
GreatCover.com logo

Reply from GreatCover.com

Good Afternoon,

So kind of you to say! We're truly grateful for your support. We don’t take kind words for granted. Your support helps us grow stronger and serve better every day.

Kind regards,
Dominik

Rated 5 out of 5 stars

Straight forward and the price was right

Straight forward and the price was right

27 March 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Dawn,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind regards,
Dominik

Rated 5 out of 5 stars

Such a good deal

Such a good deal. And easy to use. Will be using this site again .

4 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Julie,

We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy to book

3 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Daz,

Wow, thank you! We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.

Kind regards,
Dominik

Rated 5 out of 5 stars

Excellent speedy professional service

Excellent speedy professional service

4 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Amanda,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind regards,
Dominik

Rated 1 out of 5 stars

Unable to contact customer service

Unable to contact customer service to change an incorrect child date of birth on insurance, travelling next week.
Have emailed last week with no response and attempted to phone several times but automated system does not recognise options being used. Not sure what to do at this point.

*Edit to add*
Finally managed to get through to customer services and problem managed after phoning the emergency 24/7 helpline for those needing immediate assistance. However, I still have had no email response and the number listed on all products and website still isn’t functioning.

5 May 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Hi Sophie,

I’m sorry the service didn’t meet expectations — I’ll be in contact shortly to talk through this.

Kind regards,
Dominik

Rated 5 out of 5 stars
GreatCover.com logo

Reply from GreatCover.com

Hi John,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy website to use

Easy website to use. Very good price for single trip. No nonsense approach!

2 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Brenda,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind regards,
Dominik

Rated 5 out of 5 stars

Brilliant service

Brilliant service

3 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Louise

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind regards,
Dominik

Rated 5 out of 5 stars

Good price .and the speed I managed to…

Good price .and the speed I managed to fill in the questions . And quick payment . Happy customer

3 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Neil

We are so pleased to hear you had such a positive experience with our pricing, speed, and payment process. Thank you for your kind words!

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy to buy policy

Easy to buy policy, simple to add medical conditions. The whole process was quick with no stress.

2 May 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Really easy to use and documentation…

Really easy to use and documentation easy to read. The price was excellent.

2 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Donna,

We're so glad our process was easy to use and the price was excellent. Thank you for your feedback!

Kind regards,
Dominik

Rated 5 out of 5 stars

Good service

Good service

2 May 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Michael,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

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