GreatCover.com Reviews 1,832

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money, often finding policies significantly cheaper than competitors while offering comprehensive coverage. The user experience is frequently highlighted as straightforward and easy, particularly when obtaining quotes and purchasing policies. Many people also appreciate the website's ease of use and quick navigation. However, some customers reported issues with the online platform, experiencing difficulties with the program rejecting answers, misaligned pages, or problems accessing their accounts. A few other people also felt that the customer service was poor, mentioning unhelpful automated phone systems and a lack of communication regarding policy changes or renewals.

What people talk about most

Price

Customers consistently note positive experiences with price, finding it excellent, reasonable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the website and application... See more

Website

Reviewers mention positive feedback about the website. Customers found the website quick, easy to use, and... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight the competitive pricing and great... See more

Service

People report positive experiences with service, finding it easy to pick insurance with good prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value travel insurance and far cheaper than any other quotes that I got. Would 100% recommend and will definitely be using this company again. Very pleased!

Company replied

Rated 5 out of 5 stars

I found the whole experience easy to manage, once purchased I found all policy details easily and detailed, including what I was covered for and what was not covered. I feel overall the cost of cover... See more

Company replied

Rated 5 out of 5 stars

The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.

Company replied

Rated 5 out of 5 stars

Very easy to get a quote . Before adhering to the policy i have asked the customer service the suitability of the insurance to my needs . Very quick answer . Very good price for single trip cover

Company replied


Company details

  1. #158 of 225 best companies in Insurance agency

Written by the company

GreatCover.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GreatCover.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Booked on line

Booked on line, it was the cheapest at the time I’m 74 and have minor medical problems and was holidaying in the USA

26 April 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Alan,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 1 out of 5 stars
GreatCover.com logo

Reply from GreatCover.com

Dear Adam,

Thank you for your review, and I’m very sorry to hear that you have not received your policy documents.

We have now re‑sent the documents to you by email, and you should receive them shortly. If they do not appear in your inbox, please also check your junk or spam folder, as sometimes emails can be filtered there.

If you still have any issues accessing your documents, please let us know and we will be happy to help further.

Kind regards,
Rahul

Rated 5 out of 5 stars

Great easy to use service

Great easy to use service

25 April 2026
GreatCover.com logo

Reply from GreatCover.com

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Cheap, easy to book, and the claims process actually works

Cheap, easy to book, and the claims process actually works. My luggage was delayed almost the entire trip, but once I submitted receipts, the compensation was handled smoothly.

17 April 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Dear Chris,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Really good and comprehensive…

Really good and comprehensive insurance. Had an issue with the app but phones them and they were so helpful

20 January 2026
GreatCover.com logo

Reply from GreatCover.com

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Great Value Thank You

This was the perfect choice for my son and covered all the essentials for him.

11 April 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Dear Bob,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

It was easy to arrange travel insurance…

It was easy to arrange travel insurance via compare the market and it as the most reasonable in price.

24 April 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Lorna,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Hassle free cover

Hassle free cover

24 April 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Craig,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 1 out of 5 stars

Unable to get through to any department…

Unable to get through to any department on their phone numbers. I emailed them to try to update our coverage since I could not reach them by phone and 5 days later their email response was to "let us know if you cannot reach us on the phone". Still could not reach them a week later. Gave up trying and will go elsewhere.

Reply below is also nonsensical since they did not reach me by phone (around 10 minutes before they posted the reply) so they could not have 'enjoyed talking' with me nor have I requested a refund or cancellation for them to process.

24 April 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Sarah,

Thank you for your review, and I’m very sorry to hear about the difficulties you experienced when trying to reach us.

We have attempted to call you regarding your query but were unfortunately unable to get through. We also sent you an email to assist further, but we have not yet received a response.

I’m glad we were able to speak with you recently, and it was nice talking to you. As requested, we have now cancelled your policy and issued a full refund. This will appear in your account within 3–5 working days.

If you need any further support, we’re here to help.

Kind regards,
Rahul

Rated 4 out of 5 stars

Insurance

👍 ……………!!!!

22 April 2026
GreatCover.com logo

Reply from GreatCover.com

Dear Craig,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look