The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... See more
Location
Switch location4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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See what reviewers are saying
I spoke with Alice. She had very clear diction, answered all my questions and requests. She was friendly but professional in her manner and made booking via the telephone instead of online an extreme... See more
Website easy to navigate and gave clear information. Rang the customer services, they couldn't have been more helpful, polite and friendly. Talked me through what to expect after booking the holiday... See more
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... See more
Company details
Written by the company
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Written by the company
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
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For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contact info
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, United Kingdom
- 0190452936
4.8
Excellent
828 reviews
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Made a booking online
Made a booking online, it was easy and when I had a question, it was resolved quickly on a call.
Got the confirmation and booking details quickly.
19 September 2026
Helpful & Welcoming
I phoned & was greeted by a welcoming & helpful guy. He was considerate & extremely pleasant & even searched for overnight hotel stay at LGW which now makes me feel less anxious about going alone on my holiday. The fact that it's inside the terminal makes it much easier for me knowing I'll that's where the tour manager will be meeting us. I was sceptical & nervous about doing this tour to Italy but now I can't wait.
Thank you do much
11 September 2026
Great descriptions about the trips
Great descriptions about the trips. Easy to do bookings and a great website
19 September 2026
Alice was very helpful on the phone…
Alice was very helpful on the phone when I had some questions about the tour I was interested in, she sent me through my quote pack and the next day I spoke to Alice again and booked my holiday. Looking forward to my trip next year.
19 September 2026
The organization of everything
The organization of everything. The attention to detail and the respect and kindness to every customer.
16 September 2026
Puglia The booking process is pretty spot on
The booking process is pretty spot on. No hassle and nice and easy. Recommended for sure…
15 September 2026
Very efficient booking system
Very efficient booking system, easy to understand and quick follow up by e mail.
19 September 2026
Excellent service booking our Tour
I spoke to Paul, with questions about the Grand Tour of NZ.
He was incredibly informative, polite and helpful.
I didn't feel rushed at all.
My husband and I have now booked the Tour for 2027, over the phone. The process was easy, and very professionally handled.
Excellent, attentive service from GRJ- and Paul in particular.
19 September 2026
Excellent service and not too long to…
Excellent service and not too long to be connected to customer service
19 September 2026
Great service delivered by people who…
Great service delivered by people who understand customer service.
13 September 2026
Helpful agents,
18 September 2026
Great experience booking my cruise
Great experience booking my cruise. Efficient service, friendly contact.
18 September 2026
I am a returning customer
I am a returning customer. The quality of the service is excellent.
18 September 2026
hotel next to railway station
7 September 2026
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