Greek Flavours Reviews 

2,091
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just received my 3rd order from this amazing Company. Sadly there was an issue with this particular order with the packaging which resulted in damaged goods, however this was dealt with by Nikos foll... See more

Rated 1 out of 5 stars

If you have an issue with delivery you're stuck with AI Athena. I changed delivery date last week with FedEx and received confirmation for the new date. Once I emailed Greek Flavors to inform them tha... See more

Company replied

Rated 5 out of 5 stars

They sell real Greek products, of high quality, and not cheap imitations, so if you don't live in Greece but you are craving Greek food, order from them. Their customer service is also impeccabl... See more

Rated 5 out of 5 stars

Very reliable and fast delivery. I usually order ouzo and have never had a broken bottle. Each bottle is individually wrapped with at least two layers of bubble wrap and cardboard to hold the plastic... See more

Company details

  1. Grocery Store
  2. also in
  3. Dairy Products Shop
  4. Food & Beverage Exporter
  5. Gourmet Grocery Shop
  6. Natural Foods Shop
  7. Supermarket

Written by the company

Greek Flavours is the world's largest e-commerce site for Greek products, with over 1,000 products all 100% Greek, sold every day. We are the largest online showcase of Greek products: check our online shop to discover the finest Greek products, on Greek Flavours you can find everything you want. Only on our online store you will find the best of Greek traditional cuisine. Dishes like ready fresh meals: you should taste for example our freshly baked moussaka, one of the most popular dishes in Greece served in almost every tavern. Or if you like traditional sweets, you should definitely have a look at ou fresh pastry. Produced every day in our traditional bakery, we deliver them fresh to your door a few hours later. Do you know that Greece is home of more than 50 different type of Greek cheeses? We have them all, coming from small produce around Greece. Indulge yourself in the best selection of Greek cheeses you can find online, as there is not just feta waiting for you! What is better than a fresh beer or a glass of tasty mouth watering ouzo? In our beverage section you will find all the Greek brands you love and even more. On Greek Flavours you can also find the best Greek cosmetic products. The best known brands as well as the brands of excellence, all find space in our showcase. All this is and much more in Greek Flavours, the largest shop in the world of typical Greek products online!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,091)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Package delay, but satisfactory delivery

Had a bit of a problem with carrier, somehow they didn't get the apartment number which delayed delivery. I was notified of delays and ended up calling them to clear things up. But, the packaging was great, no broken bottles!

2 May 2024
Greek Flavours logo

Reply from Greek Flavours

Thank you for your review! We always advise our customers to double check the shipping address entered when placing an order and to always review the order confirmation mail, they receive. If there are any errors or missing information, please contact our customer support team immediately at customers@greekflavours.com and we will assist you accordingly. Likewise, if there is a problem with the delivery of the order or damages to the products you can contact our team and we will assist you as soon as possible. I am happy to hear that your order was received in excellent condition, and we hope you enjoy the products you ordered!

Rated 4 out of 5 stars

Everything arrived as ordered

Everything arrived as ordered. I hope they can use some other packaging for the cheese phyllo product, in order to keep the grease from seeping through the plastic wrap. Otherwise, the food is delicious and I cannot say enough good things about the Semolina cake!!

1 May 2024
Rated 1 out of 5 stars

Items received were warm and defrosted, had to throw away

I had to throw out the items that were perishable. I retrieved it within 15 minutes of delivery, yet everything was WARM. Not cool or thawed, but completely warm and melted. The bougatsa and spanakopitas were ruined, since they were completely thawed and melted for a long time. Very disappointing. I may order non-perishables again but will never order anything that require refrigeration.

29 April 2024
Greek Flavours logo

Reply from Greek Flavours

Thank you for your review! As we mentioned on our website our packaging is designed to sustain the fresh products for up to 48hours in transit. I have checked your order and based on the DHL tracking information I found out that the delivery of your order was complete within 48hours as expected. We are sending Greek products all over the world, and we can understand that unfortunate events can happen, that is why we always suggest contacting us on customers@greekflavours.com in case of a problem with the delivery or a product. When you contact us about such problems it is best to provide us with photos of the problem so we can assist you even faster.  Our support team will contact you regarding your order so they can assist you as best as possible.

Rated 3 out of 5 stars

Products and speed were good

Products and speed were good, delicery by UPS was not state of the art for Germany. I had to pick it up mor than 10 miles from my home and already paid more than 20 Euros for the delivery.

Please note that UPS is good for a family that is at home all the time, if not, the delivery fails an your goods go back to greece. The only way to avoid that, is to pick it up by yourself. And then 18 Kilometers distance is too much in a Million inhabitants City. DHL knows how to manage that. UPS did not.

29 April 2024
Greek Flavours logo

Reply from Greek Flavours

Thank you for your review!  I have investigated your order and found out that the order was prepared and collected by the courier on April 29. Taking into account the Holiday of 1st of MAY the first delivery attempt from the courier to your address was made on MAY 2nd but it was not completed because no one was present at the time of delivery. After this event they received a request from you (the recipient)  to deliver the package to a specific UPS collection point as they did. We always ship the orders we receive to the address registered by our customers and the couriers are obliged to follow these instructions unless the recipient requests otherwise. In case the customer requests to collect the package from a collection point they are responsible for the retrieval of the package especially if the order contains fresh products. I am happy to hear that you enjoyed our products!

Rated 4 out of 5 stars

Amazing products!

Everything was packaged nicely, and I live in the US… so I was a bit skeptical how the cheese would hold up, but it arrived fresh and cold. Everything tastes amazing. The split peas made an excellent Fava dip. I almost thought I was back in Greece.

8 April 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look