Greenandgrounded Reviews 

106
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've bought many plants from Matt and the team over the years and they are so super helpful in choosing the right plant for the place in my house. Also bought Christmas trees last year which were tot... See more

Rated 5 out of 5 stars

I booked the terrarium workshop as a family birthday event for my wife. My wife and family were not disappointed. The owner was a fantastic and knowledgeable host and everyone at the workshop ended up... See more

Rated 5 out of 5 stars

Have purchased flowers for special occasions several times from Green and Grounded and each time they have never disappointed. Always ready on time if I’ve gone to pick them up and when I’ve had them... See more

Company replied

Rated 5 out of 5 stars

The Green & Grounded team are second to none in terms of quality of service and the plants/flowers they sell. Friendly and professional staff and super reliable in all the offers they provide. Plus it... See more

Company details

  1. Garden centre

Written by the company

Shop ethically sourced plants and gifts online and at our Altrincham town centre store. Order now for click & collect, free local delivery and national deliveries


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(106)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely green space

Great service, lovely staff help you decide if a plant will fit with your conditions, highly recommend!

15 August 2022
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Reply from Greenandgrounded

Thanks Freya - always a pleasure !

Rated 5 out of 5 stars

Great quality plants

I ordered a very flimsy plant and was very impressed that it arrived with zero damage!

4 August 2022
Unprompted review
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Reply from Greenandgrounded

Thanks Anthony for your kind words - we are proud of our service and plant palace.

Rated 5 out of 5 stars

Lovely service

I placed an order online and then was unable to collect due to covid. They dropped it off for me as I live locally and Rowan was extremely polite and helpful via email. Will 100% go in store for more plants. The plant itself is beautiful, in great condition and looks exactly like the image on the web! Genuine and personable service which is hard to come by these days, don’t hesitate to purchase.

21 July 2022
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Reply from Greenandgrounded

Thanks Leanne

Rated 5 out of 5 stars

5* service

5* service, products and knowledge

I stumbled across this amazing shop by per chance! Went in and had a lovely chat with Matt. Ended up buying 2 plants (that looked very, very healthy) that were reasonably priced. I got home and decided to check out the website and ended up ordering another 10 plants!! They were delivered a day after the order was placed. I was greeted by Matt who kindly took time out to tell me how to care for my new plants.

I would highly recommend this fabulous shop to anybody who loves plants as much as I do. :-)

6 July 2022
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Reply from Greenandgrounded

Thanks Kellie - your business is much appreciated x

Rated 5 out of 5 stars

Beautiful plants

Beautiful plants, really well looked after and great prices.

2 July 2022
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Reply from Greenandgrounded

Thanks for your kind words Liz

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, friendly and helpful. A good selection with new and different plants every time you visit.

15 May 2022
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Reply from Greenandgrounded

Thanks Rebecca - really appreciate the review and your continued support x

Rated 5 out of 5 stars

Amazing!

The team at Green and Grounded responded to my request for local plant delivery super fast and we’re able to recommend the best plant based on my very vague description of what I wanted. Delivery was prompt and exactly when expected and they wrote a lovely card for me also - exceptional customer service all done with a smile and friendliness. I will definitely buy more from them. Thanks xx

5 May 2022
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Reply from Greenandgrounded

Thanks so much for your kind words

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful service. Knowledgable, enthusiastic staff. Fabulous plants. Sending a photo of my phone order was really useful. Would buy again.

5 May 2022
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Reply from Greenandgrounded

Thanks for the order Antonia

Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Greenandgrounded and I wasn't disappointed! The Monstera Pinnatipartita I bought was less than half the price of another one I have, was twice the size and arrived with fenestration and vining! I'm over the moon! :) x

18 April 2022
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Reply from Greenandgrounded

Thanks for your business and thanks for you review :-)

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