Greenbasket Reviews 46

Cashier named gurpyar was such a nice lady she always welcomes us with smile. store was very clean and very positive environment

Greenbasket offers a very good shopping experience with quick and reliable delivery, as well as secure packaging and recently manufactured items. Despite their generally good prices, I feel they could be more competitive. Their home delivery, even for lower billing amounts, stands out compared to other vendors in Switzerland. I appreciate their strong customer service, especially the personal touch from the team, who are attentive to issues and requests. Although there is a good variety of products, I wish for a broader selection in certain categories like ghee, masalas, and frozen non-veg. Overall, a solid 4-star experience on greenbasket.ch.

Good and quick delivery. Packaging was good. Packed items had recent manufacturing dates. Good variety of items although it can be further enhanced. Prices are generally good but can be more competitive for many items. Delivery for lower billing amount compared to other vendors was a big plus for me.

Whole shopping experience is very very good. Home delivery at affordable price here in Switzerland is the USP of Green Basket. The Owner(Mam) is such a loving and kind person who helps and solves every issue throughout the entire process of shopping and that too at a personal level. I think her customer connection is very strong which is good for us as customers.

Response time to solve my login issues and timely delivery of products. Good variety however I do miss broader choice of ghee, shaan masalas, rice options, frozen non-veg . Thank you

reliable site for shopping with fast delivery,

Where customer is really king
Examplary customer care. Any mail, is promptly attended to and special requests are accommodated when possible. Barbara is extremely polite and it's nice to see how efficient the whole set up is.

In my last order, curry leaves were not delivered and supposed to be refunded. But the amount has not been refunded yet

Very good service. Trustful and cooperative. One of the masala packet was missing. Barbara cooperated very well and refunded me the amount for the packet I did not receive.

Firstly, the packet was delivered and left on the roadside and not at the front door without any intimation. Some fresh things and cold storage things were spoiled.

However, after complaining, they replaced the products, but again the packet was left on the roadside and not at the front door

Secondly, they charge shipping even at a order of more than 200 CHF. It used be free over 70 chf.

Very good service

Very good products and quick delivery

expensive, limited choice of brands, dont have eco packs (big sizes / packs)

Prompt delivery and good customer care support. Totally satisified with the service.

Quick delivery but product ranges to be increased. Many items of needs are not available.

Everything is well organized, except the glitch that we need to re-register due to some technical update and it doesn't work. Hence, removing one star.

In time delivery, missing things adjusted, on call and msg support easily available

Dear Barbara,
You are fully aware that thanks to you I am more than happy with Greenbasket. I have already informed some friends about you and about excellent service by Greenbasket.

Delivery date was changed twice without information . Barbara Gupta confirmed that I will get an email from her manager nothing came .