While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought a Green Cell HT03XL replacement battery for my HP laptop in April 2025. After a short time, the battery started draining very quickly and caused serious system instability — frequent b... See more

Rated 1 out of 5 stars

The Dublin GLS Depot is hopelessley inept. They lost my goods , having travelled from Poland through France & finally on to Dublin. There has been no tracking or delivery since then. Areplacement ba... See more

Rated 1 out of 5 stars

The UPS (1500VA) whines (coil whine) like crazy when electricity is on and fan is too loud when there is no electricity. This both sounds are easily heard from another room through 2 doors. Also, lin... See more

Rated 1 out of 5 stars

what a shock; we thought this was a british company however, all publicly known uk phone numbers do not work, no way to contact them and when you go through seller site (e.g. eBay or Amazon), they ta... See more

Company details

  1. Electronics Company
  2. Battery shop
  3. Electronic parts supplier
  4. Electronics store

Information provided by various external sources

The leader of electro-mobile technology, producer and distributor of power supply solutions for portable devices. We focus on innovation and rapid development - join us!


Contact info

1.8

Poor

TrustScore 2 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(444)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been recommended to your company…

I have been recommended to your company by my friend who a wonderful product from your company and my experience though been wast because up to date I have not received my delivery but because there is communication between us, I see that this is good way forward and I would recommend to anyone who would want the company product.

8 March 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us.

Kind regards,
Green Cell

Rated 3 out of 5 stars

Hello

Hello,
I am a bit surprised that you don't have already product with cell phone APP.

7 March 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Hello,
Thank you for your feedback.
We are still working to improve our services and the app is in the process of making.
Kind regards,
Green Cell

Rated 5 out of 5 stars

battery replacement

I've bought battery from amazon and after couple of weeks didn't work anymore. So, I wrote ti GC helpdesk and they agreed to replace it for free, after explained my problem.

7 March 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again despite this issue!


If you have any questions, please do not hesitate to contact us.


Kind regards,
GreenCellPRO

Rated 3 out of 5 stars

This Trustpilot is a usefull tool

This Trustpilot is a usefull tool. My previous report of 10% discount "code" hiden somewhere in webpages was rewarded by giving me that discount based on my review. Thanks to this Trustpilot reporting ! So remeber to give your feedback !

Thank you Green Cell!

7 March 2022
Unprompted review
Rated 5 out of 5 stars

Very good and quick technical support

I needed a few details about INV21 device and received a prompt and qualified answer.

7 March 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us. We will be happy to assist!

Kind regards,
Green Cell

Rated 1 out of 5 stars

Not Recommended!

the green cell battery i bought is not what it should be. First, I got one with a broken plug, okay that's possible, I had a second one pretty quickly. This one worked well, it was empty faster than I had hoped, but then the trouble started. After half a year my mouse pad got cures, it did not work as well, no more clicks or play until I found out what was going on...

As I watched my trackpad and laptop bulge from below, I suddenly remembered an article that said the batteries expand (get thicker or expand in high temperatures). Well I just removed it and put the old one back that still lasts a few hours.
That was my adventure with Green cell.
So not recommended!

Invoice FAS/2021/03/1286/NL

4 March 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
We are very sorry to hear that you are having problems with our product. The battery is under warranty so we can find a solution to that situation. Our consultant will contact you shortly.
Kind regards,
Green Cell

Rated 4 out of 5 stars

First rate response

First rate response, very polite and helpful, folllowing a bit of misinformation.
I recommend this company

3 March 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us. We will be happy to assist!

Kind regards,
Green Cell

Rated 1 out of 5 stars

Not sell battery

We want to buy a battery but you don't sell it to Brazil.

3 March 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
thank you for sharing your opinion. Unfortunately we do not deliver our products outside of EU just yet. We are constantly trying to expand the number of places to which we ship our products to and we hope to ship to Brazil as soon as possible.

We apologize for the inconvenience.

In case of any questions, please, do not hesitate to ask us.
We will be happy to assist!

Kind regards,
GreenCellPRO

Rated 4 out of 5 stars

I rate four stars because green cells…

I rate four stars because green cells haven't shipping to Mexico. It would be wonderful if green cell could send batteries to Mexico and latino America

28 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
thank you for sharing your opinion. Unfortunately we do not deliver our products outside of EU just yet. We are constantly trying to expand the number of places to which we ship our products to and we hope to ship to Mexico as soon as possible.

We apologize for the inconvenience.

In case of any questions, please, do not hesitate to ask us.
We will be happy to assist!

Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

There was a problem with the shop from…

There was a problem with the shop from green cell website. The support was fast and efficient. I received all I needed on may email and I was able to purchase the products.

26 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us. We will be happy to assist!

Kind regards,
Green Cell

Rated 5 out of 5 stars

Professional experience

Professional experience. The customer service is amazing, the whole experience too. i am totally recommend Green Cell for your purchases.

25 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us. We will be happy to assist!

Kind regards,
Green Cell

Rated 5 out of 5 stars

Excellent support

Excellent support. Immediate reply and solution to the problem with a new battery which I received very quick. After installation, battery seems to work just fine.

24 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us. We will be happy to assist!

Kind regards,
Green Cell

Rated 1 out of 5 stars

item received twice with broken plastics.

I received the first time the item with the external plastic shell broken (side), the packaging was intact. I returned the item to receive a new one and again the plastic shell broken (front where there is the switch on/off). The article arrived at my place turned ON while still in the never open packaging box and the packaging was intact. Because the broken front plastic cover it was possible to see inside and one of the contacts of the battery was oxidized. I think the quality of plastics are too much fragile and the polystyrene of the packaging too smooth/light. I'm still waiting the refund of shipping back the item to Poland...so quite a nightamare, not finished yet.

21 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I have bought a bike batterie via Amazon which have a problem. After contacting the customer service, I got a new change very quickly that worked perfectly. Thanks for your product and efficient reaction. Recommend ++++++++

19 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us. We will be happy to assist!

Kind regards,
Green Cell

Rated 5 out of 5 stars

All good

All good, just asked a question and got a proper response.

I like your products, keep it up!

18 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,
Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!

If you have any questions, please do not hesitate to contact us. We will be happy to assist!

Kind regards,
Green Cell

Rated 2 out of 5 stars

We didn't recieve the right…

We didn't recieve the right informations and looks your Company was not interested to work with us

14 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer
The information you were inquiring about can be provided only by our B2B department. That is why you our consultant redirected you there.
Kind regards,
Green Cell

Rated 5 out of 5 stars

Excellent

Fast, good service and good product.

14 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,
GreenCellPRO

Rated 5 out of 5 stars

battery for HP laptop, non compatible after two months of use.

i had a problem which the local retailer was too rude for me to let them handle it in Thessaloniki. I turned to the online assistance of GC and all was fine.

13 February 2022
Unprompted review
Green Cell logo

Reply from Green Cell

Dear Customer,


Thank you very much for your opinion. We strive to improve every day for our customers and we truly hope to work with you again!


If you have any questions, please do not hesitate to contact us.


Kind regards,
GreenCellPRO

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look