Green Doors Reviews 

189
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

They were fantastic from beginning to finish. I first bought French doors then asked for delivery to Derbyshire. I then bought a window and asked them to hold delivery for i need another 2 windows, a... See more

Rated 5 out of 5 stars

Getting the service that you wish for my sincere thanks to your staff especially your delivery driver who was polite helpful nothing was too much trouble. A credit to your company. You also suppli... See more

Rated 4 out of 5 stars

Overall, very please with our purchase. The doors look great! Only reason I didn't give 5 starts, as despite advising I wouldn't be able to take delivery on certain dates both before and after purchas... See more

Company replied

Rated 4 out of 5 stars

We recently purchased our bifold doors for our garden room from Green Doors, and overall, we're really pleased with the experience. The customer service was friendly and responsive throughout, and... See more

Company details

  1. Door supplier

Written by the company

We offer an exquisite selection of 🚪doors and windows🪟 at prices significantly lower than direct purchase, with savings averaging 80%. Our collection of pre-loved and surplus items includes products from leading brands, featuring a diverse range of options such as bifold doors, French doors, back doors, front doors, patio sliding doors, roof lights, garage doors, and windows. With the most extensive inventory available, our streamlined search functionality and dedicated in-house 🚛 delivery service ensure a seamless shopping experience for our valued customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.6

All reviews

(189)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality and a Bargain...

The composite front door that I bought is just perfect for my needs, and in very good condition - a bargain - and better than it was described by the seller!

Peter, the delivery driver, was both friendly and helpful and delivery was on the Monday following the Wednesday I bought the door - pretty quick.

I'm a happy customer!

22 May 2023
Unprompted review
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Reply from Green Doors

Thanks for your kind words! We're thrilled you're happy with your door and the service provided by Peter. We aim for speedy delivery and top-notch customer satisfaction. Enjoy your new door!

Rated 5 out of 5 stars

Quality doors with great delivery and communication

Really pleased with the quality of the doors. Delivery was on time with a friendly and professional driver. Couldn’t have asked for more. Follow up questions have been answered promptly and fully. All good.

19 May 2023
Unprompted review
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Reply from Green Doors

So glad to hear that you're pleased with our doors and service! Our team strives to provide friendly, prompt, and professional service at all times. We're always here to answer your questions. Thank you for your positive feedback

Rated 5 out of 5 stars

Everything was as described

Everything was as described, excellent service and delivery driver was extremely helpful. Very pleased.

19 May 2023
Unprompted review
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Reply from Green Doors

We're thrilled to hear you're pleased with your purchase and our service! Thank you for your review

Rated 5 out of 5 stars

Great service

Great service, delivery on time, product exactly as described

19 May 2023
Unprompted review
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Reply from Green Doors

We're delighted you found our service great and the product met your expectations. Thanks for sharing your experience

Rated 4 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Great product. I had an issue with the lock on one door set which was actioned and resolved They dropped a star due to it taking a while.

5 May 2023
Unprompted review
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Reply from Green Doors

Thank you for your feedback! We're glad to hear that our staff and products made a positive impression. We regret the delay in resolving your lock issue but we're glad it got sorted. Your comments will help us improve our services.

Rated 5 out of 5 stars

Fab company, bargain sash windows

Great communication, I had some questions about the window and they answered them quickly and clearly. Great value for such a high quality item and delivery was a bargain, sash windows are heavy! But the Green Doors team had no issues delivering - thanks for a great experience!

26 April 2023
Unprompted review
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Reply from Green Doors

Thrilled you had a great experience! Your satisfaction is our top priority, even with heavy sash windows. Thanks for the positive feedback!

Rated 5 out of 5 stars

Spot on

Spot on. Great communication from driver. Really helpful

16 May 2023
Unprompted review
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Reply from Green Doors

So glad to hear that! Communication is key at Green Doors. Thanks for the feedback!

Rated 5 out of 5 stars

Good quality, prompt delivery, very pleasant people.

Very pleasant chatting on telephone, and no problem adjusting the order when I wanted a different item. Delivery very reasonably priced and within a good timescale for my project. Peter who delivered was friendly and efficient, and called en route to give ETA. Keys for items were securely fastened and everything arrived in good shape.

11 May 2023
Unprompted review
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Reply from Green Doors

We're thrilled to hear about your positive experience with us! Your feedback is much appreciated. Enjoy your new items!

Rated 5 out of 5 stars

Great green company!

Fantastic doors at a great price. Amazing service from start to finish. Will definitely use again. Highly recommended!

22 March 2023
Unprompted review
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Reply from Green Doors

Your kind words have made our day! We're delighted you're happy with our doors and service. Looking forward to serving you again!

Rated 5 out of 5 stars

They were exceptionally professional

They were exceptionally professional, the delivery time was excellent and the driver was very polite the goods were as described. And being able to pay a deposit with balance on delivery was excellent.
I would recommend.

8 February 2023
Unprompted review
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Reply from Green Doors

Thank you for your glowing review! We're thrilled you appreciated our professionalism and delivery service. We're always here for your future door and window needs!

Rated 5 out of 5 stars

Great service

From the curtesy call through to the helpful delivery driver, everyone was helpful and knowledgeable about the windows and what would work for me

13 January 2023
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Reply from Green Doors

Thank you for the feedback Alex - please get in touch if you need anything in future!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - respond quickly to all messages. At last minute I arranged collection and they instantly sent someone to go get the door from their other warehouse about 20 minutes away. Could not fault this company at all!

9 January 2023
Unprompted review
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Reply from Green Doors

Thank you for the review - we hope you enjoy your new door & please keep us in mind for any future requirements!

Rated 3 out of 5 stars

Decent experience

Decent experience. Not great, not bad. Purchased a lovely door from this company which was as described. I rented a van to collect in person and was advised over the phone to get my own bubble wrap. It turns out that 'All items are wrapped in our van foam system to ensure that our items don’t get damaged' applies only to items the company delivers. In transit, door was scratched and am paying to fix. Lesson - do not collect. Have them deliver and inspect upon receipt. Post-purchase care lowered score. if not, would have been a 5

14 December 2022
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Reply from Green Doors

Dear Jason

Thank you for leaving a 5/5 STAR RATING for the product and service we provided.

It is disappointing that the rating for delivery was only 3 star as you collected the item in person, so the problems you encountered where not within our control.
We do inform customers who wish to pick up items in person, or have them picked up by a third party, to bring appropriate packaging material as we are unable to supply.
As a company we are trying to reduce environmental waste so all our vans use thick reusable foam sheets to protect goods in transit and to give these to customers would be neither environmentally friendly or cost-effective.

We are sorry that you scratched your item in transit and reviewed your journey home just 3/5 stars, but we would always recommend using our in-house delivery service which, we feel, offers great value and a safe carriage of the goods purchased.

Regards
Green Doors

Rated 5 out of 5 stars

Beautiful windows, excellent service

Ordered two windows and the communication was really good and the delivery was quick. I hesitated at first but I would definitely buy more windows from Used UPVC again. The quality of the products are accurate and the prices are very fair.

8 November 2022

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