Ordered a grade A laptop just after Xmas arrived sooner than expected. Laptop was excellent value (over £500) cheaper than anywhere else. Quality was perfect it looked new. Description exactly as stat... See more
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Review summary
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Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more
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Exceptionally efficient. As a buyer, I was kept informed at every point of the order/delivery process. The laptop was delivered on time & seems to be (it’s not yet commissioned) as good as... See more
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The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used). I had trouble with the wifi connection and GreenGreen promptly provided me with adv... See more
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Company details
- #18 of 83 best companies in Computer Shop
- #9 of 20 best companies in Second-hand Computer Shop
Written by the company
GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.
Contact info
First Floor, 2 Providence Square, ST1 2LQ, Stoke-on-Trent, United Kingdom
- 01782976280
- contact@greengreenstore.co.uk
- greengreenstore.co.uk
4.9
Excellent
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from GreenGreen Store
Thank you for your warm comment.
We're glad to hear that the experience overall, from the communication to the product and service met your expectations.
Kind regards,
GreenGreenStore Team
Prompt delivery & accurate description…
Prompt delivery & accurate description of my purchase
1 October 2025
Reply from GreenGreen Store
Thank you for your feedback.
We're glad the delivery was prompt and that the description helped you get a clear sense of the item before ordering.
Kind regards,
GreenGreenStore Team
Delighted
Fantastic service. Quick safe delivery. Product was outstanding was like brand new. Very transparent regarding information of product condition.
15 September 2025
Reply from GreenGreen Store
Thank you for your thoughtful feedback.
We're glad to hear the delivery was smooth and that the product condition met your expectations. We aim to include clear information so customers can get a good sense of the device & its condition before ordering, all from the comfort of home.
Kind regards,
GreenGreenStore Team
Prompt, honest service.
The laptop arrived precisely as advertised, and in its original packaging (it had never been pre-owned/used).
I had trouble with the wifi connection and GreenGreen promptly provided me with advice on how to rectify this, even though this problem was nothing to do with them. Most of this advice was new to me and didn't even come up on Lenovo- based online searches that I had made.
In all correspondence GG acted courteously, promptly and honestly.
It's very satisfying to buy a good-quality, second hand laptop from the GreenGreen Store.
10 September 2025
Reply from GreenGreen Store
Thank you for your feedback.
We're glad to hear the laptop arrived as described and that the customer support provided was helpful.
We appreciate your comments on the service and are pleased the overall experience was a positive one.
Kind regards,
GreenGreenStore Team
Online chat most helpful
Online chat confirmed which laptop best suited my requirements. Simple ordering process and the laptop was with me within a couple of days.
4 September 2025
Reply from GreenGreen Store
Thank you for your feedback.
We're glad the online chat was helpful in finding the right fit and that the laptop arrived promptly.
Kind regards,
GreenGreenStore Team
Better than expected for a grade C
Better than expected for a grade C. I was pleasantly surprised. It did have all the defects like cracked bezel as mentioned but otherwise, the condition was fair for any used laptop 5 years old and the price was OK.
8 September 2025
Reply from GreenGreen Store
Thank you for your thoughtful feedback.
We're glad the laptop arrived promptly, and met the expectation. We aim to include clear product details & photos where possible so customers can get a good sense of what to expect from the comfort of home.
Kind regards,
GreenGreenStore Team
Laptop was in fantastic condition
Laptop was in fantastic condition, and the RAM upgrade was as expected. Basically got a new laptop for 45% off RRP. Thanks GreenGreen Store, I'll certainly be browsing your shop again in the future. A
1 September 2025
Reply from GreenGreen Store
Thank you for your warm feedback.
We're glad to hear the condition and upgrade were as expected, and that it offered good value. We appreciate the kind words and look forward to seeing you back again.
Kind regards,
GreenGreenStore Team
Way better than expected
Very easy to deal with. The laptop arrived as expected and is virtually as good as new, even though the description suggested there were more blemishes than there actually are. The battery life is also very good, even though the description suggested it may be a weakness. All in all I'm extremely happy with the service and product supplied. This is the second refurbished laptop I've purchased from GreenGreen Store. It won't be the last.
5 September 2025
Reply from GreenGreen Store
Thank you for your detailed feedback and for choosing us again.
We're really pleased to hear the laptop has met the expectations. We appreciate your continued support and look forward to assisting you again.
Kind regards,
GreenGreenStore Team
Really good product and quick delivery
Really good product and quick delivery, safely delivered.
5 September 2025
Reply from GreenGreen Store
Thank you for your feedback & the order with us.
We're glad to hear the laptop was delivered safely and promptly.
Kind regards,
GreenGreenStore Team
Excellent service
Excellent service form this company. Ordered my computer and was hear on time. It's in Excellent condition and it great for what I need it for.
11 August 2025
Reply from GreenGreen Store
Thank you for your warm feedback.
We're glad to hear the computer arrived on time and suited your needs.
Kind regards,
GreenGreenStore Team
My laptop came well packaged and…
My laptop came well packaged and arrived quickly. It was new looking and works perfectly. I've charged it up once since I bought it over a week ago and the battery is still going at 45% - admittedly apart from getting started it's had low use, but I'm really pleased with it and really pleased to have made a greener choice by purchasing 2nd hand. I needed a number pad and the Greengreen Store was one of the few sites that allowed me to filter by this option. I'd definitely buy from them again.
13 August 2025
Reply from GreenGreen Store
Thank you for your thoughtful feedback.
We're glad to hear the laptop arrived quickly, was well packaged. It's great to know that choosing refurbished has been both a practical and greener option. We’re also pleased the filter options helped you find the device.
Kind regards,
GreenGreenStore Team
Very fast and simple process from…
Very fast and simple process from finding the laptop I prefer to having it delivered.
4 August 2025
Reply from GreenGreen Store
Thank you for your feedback.
We're glad the order was quick and straightforward from start to finish.
Kind regards,
GreenGreenStore Team
Laptop delivered on time, as described
Laptop delivered on time, as described - works perfectly, in good condition.
Good communication by email with tracking details.
Would buy again from GreenGreen Store.
4 August 2025
Reply from GreenGreen Store
Thank you for your warm feedback.
We're glad to hear the laptop arrived promptly, in good condition. Great to know the tracking updates were helpful too.
Kind regards,
GreenGreenStore Team
all as described
28 July 2025
Reply from GreenGreen Store
Thank you for your feedback.
Thanks for your order. We're glad that the order went smoothly.
Kind regards,
GreenGreenStore Team
Brilliant customer service
Brilliant customer service, responded to a query immediately and followed up I’m very happy with the laptop. Thank you so much.
24 July 2025
Unprompted review
Reply from GreenGreen Store
Thank you for your warm comments.
We're really pleased to hear you were happy with the support and the laptop.
Kind regards,
GreenGreenStore Team
Reply from GreenGreen Store
Thank you for your feedback.
We're glad to hear the buying process was smooth and the laptop arrived quickly.
Kind regards,
GreenGreenStore Team
Reply from GreenGreen Store
Thank you for your feedback.
We're glad the delivery was quick and the laptop matched the description.
Kind regards,
GreenGreenStore Team
Great support team
11 July 2025
Reply from GreenGreen Store
Thank you for your kind words, glad to hear the support team helped!
Kind regards,
GreenGreenStore Team
Quick correspondence answered questions…
Quick correspondence answered questions and very quick delivery.
2 July 2025
Reply from GreenGreen Store
Thank you for your feedback.
We’re glad we could assist with your questions promptly and that delivery was quick.
Kind regards,
GreenGreenStore Team
Refurbished laptot
I'm glad I found the greengreenstore as I was looking for a refurbished laptop and wanted it to last long.
The details and way the computer was described made me feel confident and so far it feels good.
23 June 2025
Reply from GreenGreen Store
Thank you for your feedback.
We're glad to hear the laptop is off to a good start and that the product details helped build confidence in your choice. Where possible, we do aim to include clear descriptions and photos so customers can get a good sense of the device’s condition from the comfort of home.
Kind regards,
GreenGreenStore Team
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