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Greenlight Insurance Services Limited Reviews 

332
•
TrustScore 5 out of 5

4.9

Insurance broker
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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and deeply knowledgeable about modified vehicles and specialized insurance requirements. Many individuals note that speaking directly with representatives is always entirely straightforward and pleasant. People consistently highlight the competitive and fair pricing, often mentioning that annual renewal rates remain remarkably affordable over the years. Consumers also appreciate the incredibly efficient and seamless process for securing new policies both online and over the phone. Long-term policyholders express strong satisfaction, emphasizing that dealing with the support team is always a reliable and completely stress-free endeavor.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being friendly, polite, and... See more

Service

Consumers find service to be positive, highlighting consistently helpful and straightforward interactions... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates that often beat the rest of... See more

Customer service

People report positive experiences with customer_service, consistently praising agents for being clear,... See more

User experience

Customers report extremely positive experiences with the user experience, describing the staff as super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam phoned me the very next morning after I applied online to finalize my quote/policy. He was super helpful and within 10 minutes I was covered and everything was in place, outstanding service compa... See more

Rated 5 out of 5 stars

I've been using Greenlight Insurance for several years and always been happy with the service. The price has also been competitive as well and despite everything else going up this year, my renewal wa... See more

Rated 5 out of 5 stars

3rd year with Greenlight. Great after-care, competitive renewal price, overall great service on both my 350z and 200sx s13. Thank you for another year of insurance.

Rated 5 out of 5 stars

Excellent service only went up a small amount from last year easily reinsured on line.

Company details

  1. #60 of 176 best companies in Insurance broker
  2. #9 of 67 best companies in Car and Motor Insurance Agency

Written by the company

Greenlight Insurance is a specialist vehicle Insurance provider, we were established in 1996 with a view to offering superior cover, service and technical knowledge to the performance, cherished and modified car owner. Unlike most other Insurers, our staff are comprised of vehicle enthusiasts, who are also Insurance professionals and we rate upon factors that most Underwriters do not even consider. In our experience, owners of vehicles that people aspire to own do demonstrate a care in their vehicle beyond that of the normal run around or A-to-B vehicle and our premiums are gauged to reflect this.

Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(332)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service, polite & professional agents. Always happy to do business with them and highly recommend them.

1 November 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service. Try their best to understand everything about your car. They listen to other companies prices and will always try their best. To be 25 years old, with a heavily modified car and paying less than my 50 year old mother means it’s easier to be an enthusiast than it ever has been. Can’t fault the service at all. Luckily I’ve never had to deal with their claims side but luckily due to me not needing too!

27 October 2021
Unprompted review
Rated 5 out of 5 stars

I can't fully express how unique…

I can't fully express how unique Greenlight insurance is. I've been with them for years now. Every time I get a renewal, I check on comparison sitesand they're still cheapest by far. No need to haggle, just the best price.
I can't see myself changing insurance companies any time soon.

14 October 2021
Unprompted review
Rated 5 out of 5 stars

As always, fantastic

I've been with Greenlight for around 3 or 4 years. They're easy to deal with and give me straight forward information regarding the renewal. The phone lines are usually free so it only takes a couple of minutes to renew/edit my policy

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. Lee and David where very patient with me and extremely polite and helpful.
We have used Greenlight for many years and will be going back when renewal is due again.
Thank you Greenlight.

23 September 2021
Unprompted review
Rated 5 out of 5 stars

Fully recommended

I have been with greenlight for about 4 years now and cannot fault them at all. They give fair prices and work hard to try to keep their customers happy.
I would fully recommend them.

21 September 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, easy to get through and speak to a person. Helped me get my quote down to match the best online price for a modified sports car.

19 September 2021
Unprompted review

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