Unfortunately i bought Greenpan 24 cm And i was very happy about it i bought it for 150£ or more from john lowis and i used it for first time yesterday i cocked a raw chicken (whole) but seems like... See more
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I first saw these on GBBO which makes sense, as 10 weeks of the season is well within the 12 weeks it took for the non stick coating on these to fail, despite following the care instructions to the l... See more
These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of the... See more
Company replied
Best customer service I've received in a while. I've contacted Greenpan team via warranty form on their website as non-stick coating had started to peal off on two of my pans. Couple of hours later I... See more
Company details
Written by the company
Our health is the most precious thing we have. GreenPan™ is passionate about healthy cooking. We launched our ceramic coated pans in 2007, and have seen millions of consumers joining the ceramic revolution. GreenPan™ has changed the material which family
Contact info
Lower Guildford Road 102, GU21 2EP, Knaphill, United Kingdom
- greenpan.co.uk
3.1
Average
742 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My order
My order - GPUK10246
Support request - 529612
Support request - 528805
Support request - 528808
You delivered my order to an old address despite three emails to your customer service department. I completed my payment via Applepay, a first, sadly, I double clicked before realising it was linked to my old address. I instantly emailed customer services - twice, then a third time after receiving an email stating it was out for delivery. It’s been delivered but sadly not to myself!! What is the point of a customer service department if they don’t act on correspondence?
6 February 2024
Reply from GreenPan UK
Dear Paul, we have received your e-mail properly. Our consumer care team will contact you soon. The Greenpan consumer care team.
Great pan
Great pan, the best i had in my life!!! Great service and honest description of the producy
5 February 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Pan set Arrived very quickly & nicely…
Pan set Arrived very quickly & nicely packaged & just love the deep colour green on the set of frying pans - already used the Wok & smaller frying pan & well only time will tell as to how long they last - but so far brilliant to cook with.
30 January 2024
Reply from GreenPan UK
Dear Awena, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Amazing frying pans
I’d not heard of Green Pan before but after searching on the internet for some new frying pans to replace some really old ones, I found them. Decided to give them a go and am so pleased I did. The pans are very non-stick! They are a lovely weight and feel sturdy. I love the way they were packaged to save space. I would definitely recommend.
26 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Great pots and pans and quick delivery.
1 February 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Beautiful pot set
Beautiful pot set, good sale prices and shipping was super quick received products within one day of purchase. Free gift was a nice addition! Much appreciated!
1 February 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
superbly good quality for price!
The products are of a superbly good quality for the price! Was extremely well packed as well as fast delivery!
1 February 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Lovely, well-made pans
Quick delivery & lovely well-made pans - too nice to cook with 🤣
23 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. Enjoy cooking! The Greenpan consumer care team.
Delivered in the mentioned time slot.
Good quality PFOA free non-stick pans. Have been using these for couple of years now.
30 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Had a query with one of my items…
Had a query with one of my items customer service was excellent would definitely buy from again.
31 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Reply from GreenPan UK
Dear Joyce, how unfortunate that you are having this experience with your item. Our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan consumer care team.
Wow LOVE my Mayflower wok
Wow LOVE my Mayflower wok
Such great quality and not too heavy
Another good buy from Green Pan for safe cooking
Would recommend
16 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Great quality and really quick delivery
31 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Awful products and customer service
Products and customer service were both terribly disappointing; won't be investing in their products again! 👎
5 January 2024
Unprompted review
Reply from GreenPan UK
Dear, how unfortunate that you are having this experience with your pans. Please contact us at customer.care@greenpan.co.uk and we will be happy to resolve this for you quickly. The Greenpan consumer care team.
Excellent quality and value
Excellent service, excellent quality and value pans. Highly recommended>
30 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Number 1 Frying Pan!
Quick delivery, terrific product - as in, really, really top notch!
30 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Very pleased with my Greenpan it has a…
Very pleased with my Greenpan it has a traditional quality feel but modern performance.
30 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Marvellous
I was kept constantly informed about the delivery. Tracker also provided. Confirmation of purchase received instantly with reference. Item delivered within 5 days. Excellent!
30 January 2024
Reply from GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
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