Fabulous company who always provide high quality food at affordable prices especially through subscriptions. My dog loves the food and where she was constantly itchy and scratching herself when she wa... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Green Pantry, Trusted Natural Nutrition; Our Story:
In 2008, the unique dog food brand Green Pantry was launched. It sets itself apart from other complete dog foods by elevating the concept and benefits of natural nutrition for dogs to a whole new level. This accomplishment was mainly due to Keith Allison's expertise, who extensively researched the advantages of natural and herbal ingredients for dogs. Keith also identified that the premium quality of all components used was paramount to ensure the highest possible levels of natural nutrition retention. Along with the Green Pantry team, they carefully addressed factors affecting a dog's overall well-being, such as harmful chemicals and subpar ingredients commonly found in dog food and products. Their dedication resulted in a natural dog food offering notable health benefits, visibly enhancing the well-being of dogs that consume it. Our Mission Our mission is to, day by day, share in the joy of helping your pet lead their best life through the benefits of high-quality and trusted natural nutrition. Green Pantry is committed to providing pets with a healthy and natural alternative to traditional pet food products. Our focus is on deriving the best quality nutrition from nature's pantry, which is why we always use natural ingredients wherever possible. By sourcing only the highest-quality natural ingredients, we can ensure that pets receive the goodness they need to live happy and healthy lives.Our Vision
To become the UK's most trusted independent partner for pet nutrition, trusted by pet parents and pets alike.Our Sustainability Promise
Sustainable pet food is, quite rightly, a real buzzword currently. Nearly all brands of dog food and pet food in the UK will claim to be sustainable. And yet, many are still made outside of the UK, and even more continue to use plastic packaging. As part of our integrity value, we believe being as kind as possible to the environment is not open to debate.• Locally Made
Food miles generate nearly 20% of all CO2 emissions that come from food (European Commission 2023). Sadly, Pet food is a significant player in this. It may surprise you, but many of our 'British' pet food suppliers have their products made overseas, mainly in mainland Europe but sometimes even further afield. At Green Pantry, we are committed to keeping our food miles as low as possible, which is why all of our products are produced at home in the UK• Paper Packaging
We think this one's a bit of a no-brainer. All our products come in paper-based and 100% fully recyclable packaging.• Sourced with Care
Not only does carefully selecting the highest quality ingredients allow us to provide top-notch nutrition, but it also allows us to work with top-quality suppliers who care about sustainability and animal welfare. For example, every time you think your perfect (or maybe not so perfect 😊 ) dog deserves a little reward with one of Green Pantry's natural treats, you can go ahead safe in the knowledge the meat comes from a red tractor-approved farm and the fish is from an MSC-accredited source. So go on, take the Green Road with Green Pantry. Not only are you giving your best four-legged friend the best life, but you are also taking care of the planet.
Written by the company
Brick Barn, Wallington Hann, PE33 0EP, King's Lynn, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As usual we have to give it 5 stars service and delivery first class all round

Reply from Green Pantry - Holistic Health Food for Pets
Fantastic customer service, polite staff and my dog loves the food. What more could you ask for really!?
Just purchased the wet food , looking forward to how Marley gets on with it

Reply from Green Pantry - Holistic Health Food for Pets
Fabulous company who always provide high quality food at affordable prices especially through subscriptions. My dog loves the food and where she was constantly itchy and scratching herself when she was ate Royal Canin, this completely went away with their skin and coat food. She’s healthy and the vet reckons she’s a good weight. The portions sizes seem small, but it works for her.

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets
Because my dog ate some of it , I’m trying again to see if she will still eat it.

Reply from Green Pantry - Holistic Health Food for Pets
On subscription, notified when order due, payment being taken, delivered when said it would be and so much cheaper doing it this way than buying from local pet shop, plus no carrying to car!

Reply from Green Pantry - Holistic Health Food for Pets
I haven’t received my order and it’s Friday. You said my order was complete on the 7th it’s now the 12th I’ve already had to buy extra dog food and I have to buy some more now

Reply from Green Pantry - Holistic Health Food for Pets
Happy with product. Puppy likes them. I've trialled all of the puppy ones except chicken and had a positive outcome. Feeding along raw diet.

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets
Really fast delivery service and these products are all natural which is great because I have a very fussy Shih Tzu who also has a lot of allergies. With this food and treats his stomach and his digestion is a lot better.

Reply from Green Pantry - Holistic Health Food for Pets
Prompt service,well packaged..good quality ingredients..will order again

Reply from Green Pantry - Holistic Health Food for Pets
4 stars for a very very happy dog and for treats from an eco factory, big fan on the reduced waste and fossil fuels.
Marked down 1 star for the price, it's insanely expensive, despite being a really good product it's just not very accessible for people. It does feel overpriced for what it is, despite the high quality. I will buy again, but more for occassional treats than to rely on the brand for a main food source. Wish it were cheaper or more available with bulk prices! Shame.

Reply from Green Pantry - Holistic Health Food for Pets
GREAT PRODUCT AND THE ONLY ONE OUT OF ALL THE BRANDS WEVE USED THE DOG ACTUALLY EATS LOL

Reply from Green Pantry - Holistic Health Food for Pets
Excellent product that has improved my elderly dogs mobility

Reply from Green Pantry - Holistic Health Food for Pets
Customer service is the best. Always get a quick reply to any questions & delivery is always really quick.

Reply from Green Pantry - Holistic Health Food for Pets
Our Frenchie live this brand of dog biscuits. Great value for money and website easy to navigate. Anytime I have need to call them they are extremely polite and answered my queries quickly

Reply from Green Pantry - Holistic Health Food for Pets
Fantastic product and faultless service! Website is easy to navigate highly reccomend

Reply from Green Pantry - Holistic Health Food for Pets

Reply from Green Pantry - Holistic Health Food for Pets
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.