greenpheasantgifts.co.uk Reviews 

287
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordering flowers from Green Pheasant Gifts was super easy, and the communication around arranging pick-up was excellent. Everything was organised smoothly and made the whole process completely has... See more

Company replied

Rated 5 out of 5 stars

Excellent shop that sells wonderful items that are different from usual high street shops. Well worth a visit to their shop or they have a great selection of their products online. Everything came bea... See more

Company replied

Rated 5 out of 5 stars

Really helpful company with great customer service. I had a query late one evening and sent them an email - they responded straight away (even though it was 7 pm and, being Christmas, must be one of... See more

Company replied

Rated 5 out of 5 stars

A perfect experience really. The item was as described and priced identical to everywhere else. Great communication and super fast delivery. Couldn't ask for more.

Company replied

Company details

  1. #136 of 375 best companies in Gift shop
  2. #22 of 75 best companies in Childrens Toy Store
  3. #27 of 68 best companies in Corporate gift supplier
  4. #8 of 17 best companies in Gift basket shop
  5. #27 of 46 best companies in Greetings Card Shop
  6. #76 of 239 best companies in Homewares Shop

Written by the company

The Story of Green Pheasant Gifts and Home Interiors My name is Jade Barson and I’m the owner and founder of Green Pheasant Gifts and Home Interiors in Preston, Lancashire. In 2020 I made a huge decision to leave my role as a paramedic after 15 years to open my own business. I was looking for more creativity and a better work life balance, so I turned my passion for gifts and interiors into my work by opening a brand-new independent business unlike any other in Preston. I could not have chosen a worse time! I opened Green Pheasant Gifts in March 2020 in Winckley Street, two weeks before Covid and Lockdown! So not off to a great start but every disappointment there is an opportunity. Covid allowed me to concentrate on my e-commerce website which has allowed me to keep up with the depressed economic climate. I chose the Winckley Square Quarter because it brings a touch of the country to the city, which is exactly what I wanted to achieve in Green Pheasant Gifts. I am pleased to be in a conservation area, having the beautiful Winckley Square Gardens, Miller and Avenham parks on our doorstep is such an asset in the centre of the city. Both Harvey, my black Labrador, and I love to stretch our legs on five minute walks during the day. I love to shop locally where possible and realised there must be lots of people like me who were looking for something a little different from the usual high street retailers. The style I love for my own home and accessories is rural chic and of course this has influenced my product selection, I hope you will love them as much as I do. Where possible, I work with local suppliers to provide a truly unique shopping experience. Green Pheasant Gifts is now nearly 4 years old and is becoming a destination for shoppers searching for thoughtful and stylish homeware and presents. If you not able to visit the shop, my aim is to offer the same level of personal service to my online customers. I would love to help you select your items or perhaps put a gift pack together – just get in touch and we can bring a smile to someone’s face. I look forward to welcoming you as a Green Pheasant Gifts customer, either online or in person, very soon. You can view a map of our location on our Contact page. If you find yourself in the area, please come in and have a look around. 6 Winckley Street, Preston Lancashire PR1 2AA


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(287)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought on line

Bought on line, excellent service

5 November 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you for taking the time to review our online store, we really do appreciate this 💚

Rated 5 out of 5 stars

I ordered my item on line and picked it…

I ordered my item on line and picked it up at the shop I have always had a good shopping experience when I have visited the Preston shop

30 October 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you so much and thank you for supporting our small local business 💚

Rated 5 out of 5 stars

Opulent gem

Newly discovered this shop although it is apparently 4 years old! What an opulent treasure trove of festive goodies. A rare gem in Preston.

30 September 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you for taking the time to write us a lovely review, so glad you’ve found us. Please spread the word! Thanks again jade 💚

Rated 3 out of 5 stars

Thought the glasses might come in a…

Thought the glasses might come in a nice box. Had to chuck the tatty box they came in with lots of plastic. Packing is important - I would have given this lovely gift in the box but will find a new box.
Glasses are really lovely .looking at other reviews the packing was praised -I must just have been unlucky.

30 September 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Good evening,

Thank you for your feedback and sorry to hear you are disappointed. Unfortunately these particular glasses are not supplied to us in gift boxes, although some items are in this range., this is specified in each individual item details. We do however offer gift box and gift wrapping options at checkout. I’m sorry you have been disappointed with the packaging on this occasion. However please be assured we strive to only use recyclable /biodegradable packaging, so will look into the packing of your order and follow this up.

We hope you will visit our store or shop online again with our small business, we really do appreciate your support, jade 💚

Rated 5 out of 5 stars

Excellent Service

Fast, professional service - I would definitely purchase from this company again.

17 August 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you so much for your fantastic review! 💚

Rated 5 out of 5 stars

Love the item

Love the item - prompt postage too

31 July 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you for taking the time to review our small business, it’s much appreciated 💚

Rated 5 out of 5 stars

Just amazing service and so helpful

Just amazing service and so helpful. Not to mention the best price on the web for my lamp Couldn't recommend more highly. I will be back !

25 July 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Good evening Maria, thank you so much for taking the review our small business, we are so happy to hear your lamp arrived safely, thank you for your support, jade 💚

Rated 5 out of 5 stars

Some really lovely bits on the website…

Some really lovely bits on the website lots of different and quirky items which I love.
My order was quickly sent for delivery and kept me up to date.
Packaged well and am really pleased with the diffuser oil it smells amazing!

5 July 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Good afternoon Sarah, thank you so much for the lovely compliments on our website, we’re so pleased to hear you’re happy with your purchase, thank you for your review jade 💚

Rated 5 out of 5 stars

I’m really impressed with the gift…

I’m really impressed with the gift boxes! Love how I can choose what I want and Green Pheasant put it together in a lovely box and even write my card for me!! Perfect personalised gift boxes! Saving me time and making it easy to send something really special to my friends and family. Well done 👏 and thank you very much 🤗

27 June 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you for your kind review, we are really pleased you enjoyed creating your own gift box, you chose a gorgeous selection, thank you for supporting our small independent business jade 💚

Rated 5 out of 5 stars

Good care of fragile items

Lovely shop & range. Made order online. Jade went to extra lengths to make sure that 1 item (of 3) damaged during shipping was safely replaced. Really appreciated

23 May 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Good evening, thank you for taking the time to review my small business, It’s very much appreciated. Thank you also for being so understanding while we replaced the damaged item, have a lovely weekend jade 🩵

Rated 5 out of 5 stars

Amazing customer service

Jade was incredibly helpful when I needed an order urgently, really brilliant customer service, and a lovely product. Highly recommend.

13 March 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Hi Helen thank you for sharing your experience, so pleased you are happy with our service thank you jade 💚

Rated 5 out of 5 stars

This was a gift for my friend's 50th Birthday

This was a gift for my friend's 50th Birthday. It arrived promptly and beautifully wrapped with a 'thank you' note for the purchase and support of a small business. A refreshing change.

18 March 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Hi Veronica thank you for such a kind review, thanks again for supporting our small business, jade 💚

Rated 5 out of 5 stars

Easy to order on line.

Easy to order on line.
Prompt service and extremely well wrapped to avoid breakages.
Package arrived on time and only took a couple of days.

8 February 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you for taking the time to write your review, we’re so pleased our website was easy to use and you’re pleased with our service, thanks again jade 💚

Rated 5 out of 5 stars

Usually pop into the shop and make a…

Usually pop into the shop and make a purchace. First time on website. Brilliant. Hassle free service. Rapid dispatch, Quality items, as always.
Thank you Jade.
John W.

8 February 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Hi thank you for your lovely review, and thank you both for your continued support Jade 💚

Rated 4 out of 5 stars

Penguin cruet

Easy to order, very prompt delivery, shame about the heavy P&P charge.

26 January 2023
greenpheasantgifts.co.uk logo

Reply from greenpheasantgifts.co.uk

Thank you for your review, we are pleased you found it easy to order. Your order was dispatched same day as ordered with a tracking service, so unfortunately our cost reflects the cost of this Royal Mail service, thank you again
Jade

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look