Greensleeves Lawn Care Reviews 

20,341
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products, noting significant improvements in their lawns. The staff are frequently highlighted for being polite, friendly, knowledgeable, and efficient, often going above and beyond expectations. Many appreciate the clear explanations and helpful advice provided by the team, contributing to great customer satisfaction. However, some customers also noted issues with the effectiveness of treatments, reporting that their lawns did not improve as expected, or even looked worse. A few other people also felt that the treatments were not as effective as expected or that the service was not as good as it once was, leading to disappointment.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the friendly, reliable, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, knowledgeable, and... See more

Quality

Customers had positive experiences with quality, with many reviewers reporting significant improvements in... See more

Product

Customers consistently note positive experiences with product, with many reporting their lawns have been... See more

Customer service

People report positive experiences with customer service, highlighting the politeness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great assessment of issues with grass by Tim , he took time to explain the programme and timeline taking account of time of year and what would give best results in the forthcoming months . Very profe... See more

Company replied

Rated 5 out of 5 stars

Excellent Service - highly recommend We have been with Green Sleeves for a few years now and they have been great at helping convert our mossy lawn which does not receive a lot of sunlight to one... See more

Company replied

Rated 5 out of 5 stars

Recently started using Greensleeves. Very impressed with their service. Communicated well and arranged visit promptly and advised best treatment plan for my lawn. Very knowledgeable and gave good advi... See more

Company replied

Rated 5 out of 5 stars

My lawn has been transformed from an area full of moss and weeds with big brown bare patches to a lush green space that sets off my plants and flowers. Andrew and his team contact me before they vi... See more

Company replied


Company details

  1. #1 of 4 best companies in Lawn care service
  2. #19 of 100 best companies in Garden
  3. #40 of 191 best companies in Garden centre
  4. #3 of 16 best companies in Gardener

About Greensleeves Lawn Care

Written by the company

Welcome to Greensleeves Lawn Care

Established in 1998, Greensleeves started out by providing lawn care and maintenance to 10 customers. Over 25 years later, we now care for over 100,000 lawns all over the UK each year – and out of all those customers, 4 of them are still with us from when we first started!

At Greensleeves, we’re committed to delivering beautifully healthy lawns that can be enjoyed all year round. We are also dedicated to unwavering customer service, and pride ourselves on providing convenient, stress-free lawn care solutions.

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4.8

Excellent

TrustScore 5 out of 5

20k reviews

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4.8

All reviews

(20,341)

4,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grass

Grass is looking lovely with no weeds

18 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Weed free lawn

I have a Weed free lawn thanks to my Greensleeves franchise. Regular, professional and friendly service

16 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Neil was very professional in his…

Neil was very professional in his advice and in the work he carried out, a very knowledgeable individual

19 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

From first contact with Jodie in the…

From first contact with Jodie in the office to Craig who came to my home to measure lawns and discuss options I was very impressed with the professionalism. Craig’s knowledge and explanations were very clear and succinct.

17 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very friendly service to suit my needs

Very friendly service to suit my needs. Did a thorough job. Many thanks

18 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great service

Your staff are knowledgeable, cheerful and helpful. The quality of my lawns has improved since you have been treating them. There is a lot less moss and they are not as springy to walk on.

18 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. Pleasant staff.

15 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

A big help for a bad lawn

I started using the services of Andrew & his team when I moved house and the lawn resembled a weed patch rather than a garden. I’ve found Greensleeves friendly, helpful, professional & reliable 👌

21 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Lawn transformed!

They have transformed my lawn into a lush and good-looking patch over the winter and spring. The firm is efficient, punctual and polite. Highly recommended.

21 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 4 out of 5 stars

Had weedol prevention on drive

Had weedol prevention on drive. Dont know yet if it works! Grass ok

15 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service from Greensleeves

I’m very pleased with the service from Greensleeves. My lawn looks healthy and well-maintained throughout the year, and I regularly receive compliments from neighbours and visitors. The team are reliable, efficient, professional, and polite. Highly recommended.
Mem - Barnet

18 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Always had a great service

Always had a great service, knowledgeable staff, hope it continues under the new management.

18 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Good experience

Pleasant cheerful people who carry out work efficiently.
Happy with results.

18 June 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service

Excellent service. Makes a huge difference to the lawn.

20 June 2026
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Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 1 out of 5 stars

I didn’t ask for scarifying and…

I didn’t ask for scarifying and aeration. I was not at home when you came. I was expecting the regular summer treatment but you carried out that plus scarification and aeration.
I now have a bill for over £200.

18 June 2026
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Reply from Greensleeves Lawn Care

Hello Eric,

We’re sorry to hear about your concerns regarding the recent visit.

Prior to attending your property, your local office attempted to call you to advise of the planned treatment, but the line was engaged. They also emailed you to confirm that scarification and hollow-tining would be carried out as part of the visit/

Following your review, they attempted to contact you on multiple occasions to discuss the matter and have since left a voicemail apologising for the inconvenience and offering a resolution.

As a goodwill gesture, your local office are happy to write off the charges for scarification and hollow-tining. They would only ask that the Early Summer treatment charge is settled, as this is part of your agreed seasonal programme.

We hope this resolves the issues, and your local office will be happy to answer any questions.

Kind regards,

Calum

Rated 5 out of 5 stars

Quality support and service

Quality support and service. Completely reliable with a friendly approach and always giving time to talk about the treatment options. Highly Recommended. John

18 June 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Customer service is so good.

Very friendly staff,this time we had Rob and he was lovely with brilliant customer service too.

18 June 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

My husband was cutting the lawn as he…

My husband was cutting the lawn as he hadn’t had time previously due to family arriving from America when your gentleman arrived early morning but he was so kind and considerate and said he would go do somewhere else and come back later.

18 June 2026
Greensleeves Lawn Care logo

Reply from Greensleeves Lawn Care

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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