I get email and text communications informing me of the next visit. On the day I was text with the arrival window and name of the person attending. On all the visits the workman isn't here long, they... See more
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Review summary
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TEAM ARRIVED ON TIME AND FRIENDLY TO SPRAY PARKING AREA WITH WEEDKILLER - FIRST STAGE OF CLEANING PROCESS. THIS WAS CARRIED OUT ON TH 15TH MAY - BECAUSE OF DRY CONDITIONS AS INSTRUCTED I WATERED ARE... See more
Company replied
The work is always done well and we have had no previous problems at all. But for our latest treatment the communications were poor. We had a text and an email confirming a time and date and no one... See more
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I am usually out when you come but the job is always done well. The only problem was the occasion when the boundary wire for my Robo mower was cut by mistake but GreenThumb paid for it to be fixed.
Company replied
Company details
- #4 of 4 best companies in Lawn care service
About GreenThumb Lawn Treatment Service
Written by the company
Trusted For Over 40 Years
GreenThumb has been caring for lawns for over 40 years, helping homeowners across the UK get more from their outdoor spaces. With over 220 branches nationwide, we’ve supported more than a million customers with expert, tailored lawn care designed to keep gardens looking their best all year round.We now offer even more ways to look after the outside of your home, including mowing, garden tidy-ups, hard surface cleaning, weed control and window cleaning.
Our tailored treatments help lawns and gardens thrive by feeding and aerating the soil, controlling weeds and moss, and repairing bare patches, while also keeping paths, patios, and windows looking their best.
We want looking after your garden to feel simple. Customers have access to their own GreenThumb account, where they can keep up to date with treatments, recommendations, appointments and billing whenever it suits them. They can also enjoy our LawnLove rewards platform, with savings at over 300 popular brands, including supermarkets, fashion retailers, restaurants, holidays, days out and cinema.
From regular lawn treatments to practical garden and exterior care, GreenThumb helps keep outdoor spaces healthy, tidy and ready to enjoy. So, whether you’re planning a family barbecue, relaxing outside, or simply want a garden you can be proud of, we’re here to help make life a little greener.
Contact info
GreenThumb Ltd, LL17 0JD, St Asaph, United Kingdom
- 08000 111 222
- greenthumb.co.uk
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4.3
Excellent
4k reviews
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Gary and Shane from Aldershot
Gary and Shane from Aldershot - were great today with our lawn treatment - informative and efficient - pleasure to have in the garden
29 May 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Thank you very much for taking the time to leave us a review. We're so glad to hear you had such a positive experience with Gary and Shane!
Quick and reliable service and the lawn…
Quick and reliable service and the lawn looks good.
17 May 2026
Reply from GreenThumb Lawn Treatment Service
Hello, thank you for taking the time to leave us a review. We're pleased to hear you're happy with the service and your lawn is looking good :).
They was focused on the current quality…
They was focused on the current quality of the my lawn ,and attention to maintaining or improving the quality level.
Also giving clear detail of the treatment carried and future treatment requirements.
29 May 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello, thank you so much for taking the time to leave us a review, we really appreciate your kind words and are delighted to hear your local team have provided you with a great service :) Thank you, Gill
Excellent work at the Blue House
Darren has been looking after our lawn for a number of years now and always does an excellent job for us here at the Blue House.
29 May 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi David, thank you very much for taking the time to leave Darren a lovely review. We are so pleased he has provided you with a great service! Thank you, Gill.
Reply from GreenThumb Lawn Treatment Service
Hi Anne, thank you for taking the time to leave us a review, its great to hear your lawn is looking good :) Thanks
The operators Green Thumb send out are…
The operators Green Thumb send out are always friendly, & helpful. Dan and Lewis are always pleasant. Well done
28 May 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Linda, thank you very much for taking the time to leave Dan and Lewis a lovely review. We are so pleased they have provided you with a great service!
Thank you, Gill.
Did the job well
24 May 2026
Reply from GreenThumb Lawn Treatment Service
Hi John, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill
Beware treatment for leatherjackets!
Lawns were destroyed due to faulty chemicals used to treat leatherjackets. Lawns were reseeded and then followed a long period of drought causing my water usage to escalate and my water bill being raised. Then lawns reseeded again and I was left with 10 huge sacks which were so heavy I could hardly lift them up to empty into the garden waste bin. Also bags left in front garden. It was two months before I had disposed of the waste material. Lawns looking ok now and Green Thumb did reduce my payments a little!
28 May 2025
Reply from GreenThumb Lawn Treatment Service
Hello Alison, thank you for taking the time to leave us a review and for your feedback, we really appreciate it.
Thanks, Gill
Lawn Mowing Treatment
We have been GreenThumb's customer for several years but it is the first time we booked a Lawn Mowing Treatment. We are delighted with the result. The service provided was excellent on all aspects. Our garden was left in impeccable conditions. Will definitely book another session & have no hesitation in recommending this company.
27 May 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello, thank you so much for taking the time to leave us a review. We are thrilled to hear you are happy with our service and appreciate your recommendation!
Thank you, Gill
Having a great Agent who knows what he…
Having a great Agent who knows what he is doing. Twenty years ago we had two good guys but some of the people we had in between were not as dedicated to the task. The Guy we have now is brilliant takes his time & carries out his task to perfection.
17 May 2026
Reply from GreenThumb Lawn Treatment Service
Hi Allan, thank you very much for taking the time to leave us a review.
We are really pleased to hear your local team have provided you with a great service, many thanks for your feedback.
Thank you, Gill
Reply from GreenThumb Lawn Treatment Service
Hello, thank you so much for taking the time to leave us a review, we appreciate your feedback!
Thank you.
Always do a good job
Always do a good job, seem very knowledgeable with all things garden related.
17 May 2026
Reply from GreenThumb Lawn Treatment Service
Hi Barry, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill
Disatisfied.
In spite of paying £290 for reseeding my lawns and constant watering by me since, there are still large areas of the lawn without grass. I am very dissatisfied with the results of reseeding
16 May 2026
Reply from GreenThumb Lawn Treatment Service
Hi Anne, thank you for taking the time to leave us a review.
I understand your concerns, however the work was only completed on the 11th May and seed germination can take up to 6 weeks, please do carry on watering your lawn to get the best results. I will leave a note on your account for your lawn operative to assess the area's on his next visit which will be due soon.
Thank you.
Reply from GreenThumb Lawn Treatment Service
Hi Janet, thank you for taking the time to leave us a review.
We are pleased to hear you are happy with our treatments and service, thank you for your kind words.
Gill
Fast efficient service good advice re…
Fast efficient service good advice re issues with lawn
15 May 2026
Reply from GreenThumb Lawn Treatment Service
Hi Alice, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review :) Thank you, Gill
Operatives always friendly and polite
16 May 2026
Reply from GreenThumb Lawn Treatment Service
Hello, thank you very much for taking the time to leave your local team a lovely review. We are so pleased they has provided you with a great service!
Thank you, Gill.
Competent Company
I get email and text communications informing me of the next visit. On the day I was text with the arrival window and name of the person attending. On all the visits the workman isn't here long, they do what they have come for and leave. Payment through their website is straightforward. Prices continue to rise and they are now trying to diversify into markets.
15 May 2026
Reply from GreenThumb Lawn Treatment Service
Hello Andrew, thank you for taking the time to leave us a review.
We appreciate your feedback and are pleased to hear you are happy with our service.
Thanks, Gill
Lawn Refresh Service
Dan Gregory from GreenThumb visited us last week to give our back lawn a thorough refresh including scarifying, seeding and top dressing. His knowledge and enthusiasm regarding all-things lawn related were both encouraging and confidence inspiring. We look forward to seeing the fruits of his labours over the coming weeks!
20 May 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello Steven, thank you so much for taking the time to leave us a review. We are so happy to hear Dan has provided you with a great service, giving you his expert advice to enhance your lawn condition. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Gill :)
Disappointed
As far as I can see no weedkilling was done so the lawn is the worst I have seen it for years. The bare patches are still bare although that could be the dry weather but there was little seed put down anyway. Not a happy bunny!
16 May 2026
Reply from GreenThumb Lawn Treatment Service
Hello Ann, thank you for taking the time to leave us a review.
I'm sorry to hear you have not been happy with the weeds present in your lawn, I have contacted our scheduling team who will be in touch very soon with a date to apply you Nutragreen Summer Ready, this application will include weed control.
Thanks, Gill
FIRST CLASS PROFESSIONAL TREATMENT FROM…
FIRST CLASS PROFESSIONAL TREATMENT FROM ALL STAFF.
14 May 2026
Reply from GreenThumb Lawn Treatment Service
Thank you for your wonderful review. We’re delighted to hear you received first-class professional service from our team and truly appreciate your kind words.
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