Absolutely f****** awful. Avoid at all costs. I placed an order at the beginning of December which was paid for in full. I was promptly contacted and told it would be a 3-4 week wait or I could... See more
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See what reviewers are saying
Scam artists. Do NOT purchase from GreenVapes.co.uk or Nameste Vaporizers (same company). Was sold a £300 vape that malfunctions. No big deal, notified the company as they offer a "14 day money back... See more
Hi, I have recently purchased "Da Buddha Ground Glass Replacement Vaporizer Wand Whip" for my Da Buddha Vaporizer. First of all, my replacement parts came at the speed of lightning after ordering it.... See more
Should be very aware these people will just take your money and lie! I phoned up asked them to check stock before I order for next day delivery. They check tell me yes so I pay the extra £9 for next d... See more
Company details
Information provided by various external sources
The UK’s leading Superstore for portable, handheld & desktop Vaporizers.
Contact info
United Kingdom
- 020 8133 3775
- greenvapes.co.uk
2.3
Poor
344 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just Perfect!!
brought a replacement arizer solo battery. the speed of delivery was Damn impressive. customer service was an ease and a pleasure to deal with Marc. item was 100% as described and im totally satisfied. only drawback was when i replaced the battery solo still didnt work.. This was nothing to do with battery, its just a old non working solo :(
also got sent a free Grinder card, odds on i will not use it, but its the thought that counts.
Overall : even though ive lost out as solo is broken, had to leave a Great review as they were flawless in every way. i will be buying again from GreenVapes. Many Thanks..
3 June 2016
Unprompted review
After sale service lacking
Items were shipped wishing 5 days but one part was not right and after several emails asking them to replace the item or look into the issue I have received no reply after several days. Disappointed with them, as otherwise the products are as advertised.
3 June 2016
Unprompted review
Reply from Green Vapes
Hi Mr Magoo,
just checking I see you ordered on a Thursday afternoon after the shut off time, which means your order would have been processed on the Friday and being a bank holiday obviously you didn't get it till afterwards. I also answered each time you came on the chat, and just offered to send you the right adapter that you ordered wrong. Not only that I said you can keep the old one. So now we're sending you a new adapter free of charge and free next day shipping... Sorry you're disappointed with that kind of service. Have a great weekend and once again I apologise that we couldn't make you a happy customer.
Highly recommended
Great value for money. Excellent customer service (package arrived next day!) Cant fault on any aspect of experience.
20 May 2016
Unprompted review
Amazing service!
Staff were extremely helpful and efficient!
Super fast delivery and a very satisfied customer :)
I highly recommend their service!
14 May 2016
Unprompted review
Excellent
Excellent A1 What more can I say!
Brilliant price
Excellent delivery
Product didn't have Uk plug but I didn't have to ask Greenvapes as 1 turned up next post, sweeeeeet
I wish every product I purchased went as smooth as this........
13 May 2016
Unprompted review
Quick and complete.
Haven't tried it yet, but the service was excellent. Early and complete. Well done.
9 May 2016
Unprompted review
Excellent service and products as per usual
I have purchased several items in the past from Green Vapes and have always been more than impressed with the service and speed of delivery, however I always forget to leave a review!
My latest purchase arrived promptly as usual, and the customer service was fantastic when I had to resolve a quick issue. Would happily recommend to anyone, and this site is always my first port of call for any vape related purchases!
7 May 2016
Unprompted review
First Class
First class very prompt delivery. Two days! And great customer service I actually used the chat service and it worked fine
6 May 2016
Unprompted review
Awesome!
This websites awesome! I had next day delivery for free and they sent me a free gift with my order, will definitely be using again! Massively recommend this website!
6 May 2016
Unprompted review
Super fast delivery!
My order came before I expected it to, like 3 business days or something ridiculous. Everything was great!
6 May 2016
Unprompted review
Enjoyable experience
It was a pleasure purchasing an item from these guys. I had an online chat with a very friendly, knowledgeable person whilst browsing their website & then I made my purchase.
I would definitely buy from 'Green Vapes' again & would highly recommend them.
29 April 2016
Unprompted review
Crafy
Ordered online at about 11am , spoke to marc on the online chat about my order .... Order arrived next day before 11am .... Truly the best service anyone could ask for .... 100% will be dealing with greenvapes again and again and again and again ..... Smoke free 48hrs
29 April 2016
Unprompted review
An excellent company to deal with
Fast delivery (next day), excellent communication and very competitive prices. Above all, I get the sense that these guys genuinely care about their customers and brand. Thanks!
29 April 2016
Unprompted review
Excellent and speedy! + a Free gift!
Ordered an item that most other outlets were out of stock of. I thought it strange that they had so many but decided to take a punt as I have spent 15 years in IT security, so I'm wary to purchase from new places.
I ordered the item on a Sunday and it arrived on Tuesday. Recorded delivery.
There was also a free gift with my order that was totally unexpected and much appreciated.
27 April 2016
Unprompted review
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