Greenway Solution LTD Reviews 

4
TrustScore 3.5 out of 5

3.6

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Company details

  1. PVC windows supplier

Written by the company

Greenway Solution LTD helps homeowners improve their properties. Greenway Solution LTD specialises in high-quality home improvement solutions, such as windows, doors, roofing, wall coatings, conservatories, cladding, fascia, soffits and guttering, and glazing services. Our goal is to provide excellent craftsmanship and reliable service, from your initial enquiry to the completed installation.


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3.6

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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3.6

All reviews

(4)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

Replacement Windows

The work was carried out well and also pretty quickly. All the staff that I met or spoke to on the phone were polite and business like. I had replacement glass window panels made and fitted.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Pleased with the service received

Pleased with the service received. The surveyor was and the two men who fixed the fire door efficient. The lady I spoke with in the office was also very helpful and I liked the follow up from office staff who contacted me to see if I was satisfied with the work.

31 July 2026
Greenway Solution LTD logo

Reply from Greenway Solution LTD

Hi Mrs A Rawdon

Thank you for taking the time to write such a positive review! We are delighted to hear that you were pleased with the service you received.

It's great to hear that everyone from our team made a positive impression, and that you appreciated our courtesy call to ensure that you were happy with the completed work. Providing excellent customer service from start to finish is something we take great pride in.

Thank you again for choosing us. We truly appreciate your feedback and look forward to assisting you again in the future should you need us.

Rated 1 out of 5 stars

Dodgy Company

Received a private number cold call, who said I could get a free grant from the "energy industry" of 40% towards a conservatory, windows or doors. Caller couldn't point me to who this "energy industry" funder is or their website, knew almost nothing about it, nor is any information available on their own website.

So, a mysterious body nobody can name will pay for 40% of a conservatory as part of a "government incentive" to improve home efficiency, but the company cannot tell me who exactly is funding it. Just the "energy industry", and on research I can find no such grant in existence. Very much appears to be a dishonest sales tactic.

The list of concerns does not end there. The website claims they have existed since 2006, however they were only incorporated on companies house on 2nd March 2026. This appears corroborated by the fact the website was created two days later on the 4th March 2026.

Then there are even more apparent anomalies on the website:

Recently completed projects are not real
Claim to have over 2000 5star reviews. Only 2 exist.
FENSA Registered - They are not
TrustMark Certified - They are not
Which? Trusted Trader - They are not
GGF Members - They are not

I smell a very dodgy company and would strongly advise caution before dealing with them.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I wasn't looking for replacement windows but.....

I wasn't looking for replacement windows when I received a call but have ended up very happy (especially as I have wanted new windows for 20 + years - though my son would have preferred me to by a new car!)
The two staff who did the initial negotiations and measurements at my home were courteous, professional and friendly.
When I dealt with Inayah, at the office, she was so friendly, professional, personable, helpful and efficient. She could not have done enough. She needs a pay rise!
The fitting was quick and managed by a hard working team who worked long hours - their boss needs to reward them for this.
Having encountered an issue with some replacement glass impacting on my old frames, the issue was quickly resolved and the team even addressed some historic issues that had nothing to do with Greenway Solution Ltd. Top class!
My only minor gripe is around the guy who was chasing me for payment before the fitters had even left - that was not acceptable.

26 March 2026
Unprompted review
Greenway Solution LTD logo

Reply from Greenway Solution LTD

Hi Amanda,

Thank you so much for taking the time to leave such a lovely and detailed review. We’re delighted to hear that, after waiting over 20 years for your new windows, you’re so happy with the finished result!

It’s fantastic to hear your kind words about our team, from the initial survey through to installation. We’ll be sure to pass your comments on to everyone involved! We're also really pleased that the issue with the replacement glass was resolved quickly and that our team were able to go the extra mile by addressing some historic issues that weren’t related to Greenway Solution Ltd. We always want to leave our customers feeling that they’ve received the very best service possible.

We do apologise, however, for the timing of the payment request. We completely understand your frustration, particularly while the fitting team were still on site, and we appreciate you bringing this to our attention. We’ll certainly take your feedback on board.

Thank you again for choosing Greenway Solution Ltd and for your kind recommendation. We hope you enjoy your new windows for many years to come — even if your son still thinks a new car would have been the better choice!

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