Not in Use  Reviews 

221
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Greenwoods (mainly Phil) made our selling experience far more stressful than it should have been. They were disorganised and made decisions without consulting us. A conversation with Phil generally re... See more

Company replied

Rated 1 out of 5 stars

In 12 years of renting, this was the worst experience I have ever had of dealing with an estate agent. To add a bit of colour here, myself and my partner took an hour off work to travel an hour to... See more

Company replied

Rated 1 out of 5 stars

Arranged a viewing in Bristol, drove an hour to view the property, after waiting outside for agent for a while I called to find out that the agent in charge of my viewing was not around and there was... See more

Company replied

Rated 1 out of 5 stars

This a terrible company both as a letting agent and as an estate agent. I let through them and sold my property in Bristol. They never seemed to do what I needed and had to be prompted every step of... See more

Company replied

Company details

  1. Estate Agent

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1.3

Bad

TrustScore 1.5 out of 5

221 reviews

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1.3

All reviews

(221)

1 review in the last 12 months

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Rated 5 out of 5 stars

Provided excellent service and guidance…

Provided excellent service and guidance throughout our transaction. All staff members are a pleasure to talk to and all very helpful. Would definitely recommend using them.

26 September 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. Great review.

Rated 5 out of 5 stars

Highly recommend

Greenwood’s acted for the vendor of the house I purchased. Pete kept me informed and updated throughout the whole process and were very helpful and friendly.
I would highly recommend Greenwood’s

15 September 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. It's what we strive for. Thanks again.

Rated 5 out of 5 stars

Pete was brilliant all the way through

Pete was brilliant all the way through, we had a nightmare for six months but Pete and Ryan kept us well informed and was professional and friendly always. I’m so glad we chose Greenwoods or I think we would have given up months ago, (the 6 months timing was nothing to do with Greenwoods!).

14 September 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. We are glad that we met your expectations. Many thanks again.

Rated 5 out of 5 stars

Professional, Fair and Calm; Gave Great Advice Too!

We have just completed our house purchase and we wouldn't have been able to do it without Pete's advice and calm manner throughout the process, as well as Ryan, whom both have been very helpful with arranging all the viewings. Both always on time and patient with us. We had to liaise often with the sellers and Pete did so in a very professional manner, ensuring he was fair to both sides and also helping us all achieve a win-win situation. Will highly recommend their service.

3 September 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. We are thrilled that your experience was this positive. Wishing you well in the future.

Rated 5 out of 5 stars

The team at Greenwoods Property…

The team at Greenwoods Property (Knowle) were absolutely outstanding. Super responsive, supportive and positive throughout all our process. We already recommended Greenwoods to friends and would not hesitate to do that again.

2 September 2019
Unprompted review
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Reply from Not in Use

Great Review. Many thanks.

Rated 5 out of 5 stars

House sale and purchase

The Greenwoods staff at the Knowle and Whitchurch offices were brilliant throughout the process. Their professionalism and help was outstanding and we would definitely use their services again and would highly recommend them to others looking to buy a property or sell their house. Thank you so much to Phil, Pete, and all their colleagues. We are very appreciative of everything you did for us. Steve and Claire

31 August 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. Brilliant review.

Rated 5 out of 5 stars

Painless experience with very helpful…

Painless experience with very helpful staff and prompt attention. First class negotiators. Can't recommend enough.

31 August 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. We are thrilled that your experience was this positive. Wishing you well in the future.

Rated 5 out of 5 stars

Peter and the Team provided an…

Peter and the Team provided an excellent service ; always willing to talk and impart Information about the process of selling our Flat. Keeping us informed at all stages.

31 August 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. Pleased to be reading this.

Rated 5 out of 5 stars

I would definitely use Greenwood’s…

I would definitely use Greenwood’s again in the future , I would like to say , all the team were very professional , very helpful , always returned my calls , it made my move a lot easier , knowing I could call an ask questions, an they were happy to help , many thanks Greenwood’s at Whitchurch !

30 August 2019
Unprompted review
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Reply from Not in Use

Great Review. Many thanks.

Rated 5 out of 5 stars

Quite happy with the service

Quite happy with the service! Amazing customer service and very professional people!!

13 August 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to respond. We are thrilled that your experience was this positive. Wishing you well in the future.

Rated 5 out of 5 stars

Very helpful at all times

Very helpful at all times, great communications.
Very pleased with the service I got.
Thank you Greenwood’s especially big thanks to Pete & Ryan

12 August 2019
Unprompted review
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Reply from Not in Use

You are so welcome. Thanks for the review.

Rated 5 out of 5 stars

Great team who really care

I used Greenwood’s to both sell my flat and purchase my house. I can’t recommend them enough. When we had issues or worries during the process we always felt like they were on our side and did what they could to help us. The communication we received was great and the team on Wells Road are lovely to deal with. I’ll be using them again In the future should I look to move again.

12 July 2019
Unprompted review
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Reply from Not in Use

Many thanks for taking the time to review. Kind words.

Rated 4 out of 5 stars

We bought a property that was being…

We bought a property that was being sold by Greenwoods - they were helpful and responsive to us, giving us support when the solicitors did not! When we collected our keys we received the congratulations and warmth we had hoped from the process of buying a house. We would recommend them from the position of a buyer.

11 July 2019
Unprompted review
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Reply from Not in Use

Thank you. We always appreciate the feedback.

Rated 5 out of 5 stars

Ryan

Ryan, Peter and the whole team were fantastic with the sale of our old house and the purchase of the new one. Made everything easy from start to finish and always updated us. A big thank you from John & Ceri

5 July 2019
Unprompted review
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Reply from Not in Use

Kind words. We very much value the feedback.

Rated 5 out of 5 stars

Very good estate agents.

Very good estate agents.. Pete the mgr was especially helpful and honest with us throughout. Our house sale was a bit of a slow process in a rocky housing market but Greenwoods stuck with it & in the end we got the sale we needed. We would def recommend & use again!

8 June 2019
Unprompted review
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Reply from Not in Use

Thank you for taking the time to review.

Rated 5 out of 5 stars

Fantastic estate agents!

Greenwoods team in Whitchurch were fantastic from an honest valuation, to marketing the property using clear descriptions, top quality photographs and virtual tour technology. It attracted a large number of viewings which secured us a buyer in under 10 days. The communication with us was open, helpful and professional all the way through the process. Pete and his team were easily contacted and responded quickly to emails and phone calls. Nothing was too much trouble and they were always there to offer support and advice. We achieved a very good price for our property thanks to Pete and Ryan. Their communication with our buyers and solicitors helped speed the process along. We could not recommend this estate agent enough!

19 May 2019
Unprompted review
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Reply from Not in Use

Great review. Always appreciate the feedback.

Rated 5 out of 5 stars

I found them diligent

I found them diligent, friendly and helpful.
The agency fee was by far the most attractive feature as with other agencies I've dealt with their fees will be seen by most to be extortionate, but with Greenwoods I paid £500 for three of us but with others I was expected to pay £299 per person which I felt was ridiculous considering their extra work is simply printing extras copies on word and using experian, which is free.
Bottom line: Greenwoods is the best agency I've dealt with(specifically the Bristol, Totterdown-Knowle office.)Paul Lewis estate agents ripped me off, CJ Hole has extortionate fees, with 3 people you're looking at paying nearly a grand on top of a deposit and first months rent. Ocean fees again.

23 April 2019
Unprompted review
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Reply from Not in Use

Thank you for the feedback. We very much appreciate it.

Rated 5 out of 5 stars

Friendly

Friendly, very efficient in ensuring that we found the perfect rental. Emma from Greenwoods Property comes highly recommended..Thanks again, Emma.

17 April 2019
Unprompted review
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Reply from Not in Use

Many thanks

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