Returning customer. Two recent orders of trad sirloin and rib eye both full of flavour and tender as! As an experiment, I purchased another sirloin from a recognised premium local butcher today... See more
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United Kingdom
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i am a jock so i know what good meat is, highly recommend grid iron, beatiful meat and packaging.will order again no issues
I used to order from them , but when the last lockdown ended and the restaurants opened they showed their appreciation of domestic customers keeping them open by massively increasing the prices. I was able to contact them during that time if there were an issue but when I questioned the rip-off increase in prices 18 months ago, Ian suddenly went quiet on me. They had prices increase by min of 25% when the actual beef increase at the point was around 12%. Its offensive that domestic clients were used to keep them going during covid then cast aside when the prices got too high. I do hope the cost of living crisis closing restaurants doesn't have the same effect. I say that sarcastically...
5 days after receiving my order, which had 2 missing items, I am still chasing a response from Grid Iron Meat. No-one has responded to 3 telephone voicemail messages ( they have never yet answered the telephone) nor to 2 emails. I have assumed their omission of the 2 items was an error, but I have been very disappointed at their complete lack of response, and what seems complete disdain of customers. Nice products, good website, but seem unwilling to respond when something goes wrong. Cannot recommend them after this experience.
Best Christmas ham ever! Fantastic meat. Three bird roast was also superb. Reliable service, delicious meat can highly recommend.
Excellent quality and excellent customer service. They really went out of their way to help me with a request and I thank them so much for that! Personal touch without a hint of negative commerciality in their meat or service. Will continue to use and highly recommend!
All of the products received were really good quality. The Breakfast Box is brilliant as it has 3 different types of bacon. However, on my last order I didn't receive Collar Bacon and it was substituted for smokey streaky bacon. It may seem like a minor thing but I can get streaky anywhere whereas collar is harder to get, therefore I was really looking forward to it.
I contacted the company and they kindly offered to send me some out, but this is yet to be sent 6 weeks later...shame really as previous experiences have been great but they've let me down this time.
Extremely impressed by the quality of the meat as well as the price. I wish they had used less plastic, maybe wrap the meat in paper and put in one plastic bag to prevent leaking while intranet. I definitely will make it a regular order. The meat was very fresh and not full of that shaving cream that tends to come from other meat while cooking.
Have ordered quite a few times from them and the BBQ meat is excellent. Their delivery id great food sealed well in a cool box that lasts for hours. Had a problem with one order and they sorted it out straight away. Would highly recommend.
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