Gridironmeat Reviews 

93
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and flavor of the meat products, often describing them as superb and beyond expectation. Many people highlight that the meat is always excellent, tender, and tasteful. Reviewers also commend the efficient service, with products arriving on time, carefully chilled, and professionally packaged. People appreciate the reliable delivery and the overall outstanding service provided. While some individual observations were made, there is no consistent negative feedback across multiple reviews to indicate a recurring issue.

What people talk about most

Quality

Consumers consistently express high satisfaction with the quality of products, often describing the meat as... See more

Product

Reviewers mention positive feedback about product quality, with many describing the meat as superb,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its reliability, speed, and... See more

Order

Clients share positive opinions on order, with many expressing delight and satisfaction with their purchases... See more

Service

Customers had positive experiences with service, with many reviewers describing it as outstanding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Returning customer. Two recent orders of trad sirloin and rib eye both full of flavour and tender as! As an experiment, I purchased another sirloin from a recognised premium local butcher today... See more

Company replied

Rated 5 out of 5 stars

We have been buying meat from Grid Iron since lock down, when one of the restaurants listed them as a supplier to support. The quality of the meat always blows our mind, so much better than anything y... See more

Company replied

Rated 5 out of 5 stars

I originally visited Gridironmeat online to source pork back fat .What I discovered was a delightful selection of meat at very reasonable prices. The site was easy to navigate and ordering was a... See more

Company replied


Company details

  1. #13 of 28 best companies in Meat Products
  2. #18 of 34 best companies in Butcher
  3. #5 of 10 best companies in Meat Processor
  4. #5 of 11 best companies in Meat wholesaler

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(93)

40 reviews in the last 12 months

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Rated 2 out of 5 stars

I used to order from them

I used to order from them , but when the last lockdown ended and the restaurants opened they showed their appreciation of domestic customers keeping them open by massively increasing the prices. I was able to contact them during that time if there were an issue but when I questioned the rip-off increase in prices 18 months ago, Ian suddenly went quiet on me. They had prices increase by min of 25% when the actual beef increase at the point was around 12%. Its offensive that domestic clients were used to keep them going during covid then cast aside when the prices got too high. I do hope the cost of living crisis closing restaurants doesn't have the same effect. I say that sarcastically...

24 February 2023
Unprompted review
Rated 1 out of 5 stars

Missing items and complete lack of customer response

5 days after receiving my order, which had 2 missing items, I am still chasing a response from Grid Iron Meat. No-one has responded to 3 telephone voicemail messages ( they have never yet answered the telephone) nor to 2 emails. I have assumed their omission of the 2 items was an error, but I have been very disappointed at their complete lack of response, and what seems complete disdain of customers. Nice products, good website, but seem unwilling to respond when something goes wrong. Cannot recommend them after this experience.

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent quality and excellent…

Excellent quality and excellent customer service. They really went out of their way to help me with a request and I thank them so much for that! Personal touch without a hint of negative commerciality in their meat or service. Will continue to use and highly recommend!

16 December 2022
Unprompted review
Rated 3 out of 5 stars

Good products, poor customer service

All of the products received were really good quality. The Breakfast Box is brilliant as it has 3 different types of bacon. However, on my last order I didn't receive Collar Bacon and it was substituted for smokey streaky bacon. It may seem like a minor thing but I can get streaky anywhere whereas collar is harder to get, therefore I was really looking forward to it.
I contacted the company and they kindly offered to send me some out, but this is yet to be sent 6 weeks later...shame really as previous experiences have been great but they've let me down this time.

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant results

Extremely impressed by the quality of the meat as well as the price. I wish they had used less plastic, maybe wrap the meat in paper and put in one plastic bag to prevent leaking while intranet. I definitely will make it a regular order. The meat was very fresh and not full of that shaving cream that tends to come from other meat while cooking.

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Have ordered quite a few times from…

Have ordered quite a few times from them and the BBQ meat is excellent. Their delivery id great food sealed well in a cool box that lasts for hours. Had a problem with one order and they sorted it out straight away. Would highly recommend.

9 June 2022
Unprompted review

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