Grimeford Mill Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple ordering process, noting that these customized mats fit precisely and are crafted from durable, high-quality materials. Reviewers also note the exceptionally fast and efficient delivery service, with numerous packages arriving safely right on schedule. Many buyers express complete satisfaction, mentioning that the delivered products closely match the online descriptions and exceed expectations. However, some people mentioned experiencing occasional minor issues, such as slight website hiccups during checkout, delayed arrival times caused by high order volume, or a complete lack of tracking details after placing an order.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the accurate custom... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive promptly and quickly.... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the excellent materials and... See more

Service

People report positive experiences with service, highlighting efficient staff, swift delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just bought our third mat from Grimeford Mill. These are quality products that last forever! I had a problem with online checkout and customer support sorted it out straight away - and arranged f... See more

Rated 5 out of 5 stars

The mat was very made, and fit exactly to the custom measurements I gave. It arrived quickly and was well packaged. I will definitely buy from this company again when I need a new map.

Rated 5 out of 5 stars

I ordered a door mat of specific measurement: it came in good time, it fitted and it appears to be of stout quality. Though not exactly the highlight of my life, the arrival of the mat has entirely sa... See more

Rated 5 out of 5 stars

Ordering was simple, delivery was great, the product very good. Its the second time I have purchased from Grimeford Mill. The quality of the hall runner is great, it came exactly to the size I had... See more


Company details

  1. Flooring Shop
  2. also in
  3. DIY Store
  4. Home improvement shop
  5. Manufacturer

Written by the company

Grimeford Mill Limited - We are a well established UK manufacturer and distributor. Specialising in custom made entrance matting products including Coir Mat, Brush Mat and other floor products. We are a family business located in Lancashire, North West England. We supply businesses, directly to the public, schools, offices, hotels, restaurants, pubs, hospitality and many more and have done for many years. We are experts in supplying excellent entrance matting and flooring products, nationwide with a prompt turn around and despatch. Most of our goods are despatched on a next working day delivery service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(557)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

What I asked for, I got.

I ordered a door mat of specific measurement: it came in good time, it fitted and it appears to be of stout quality. Though not exactly the highlight of my life, the arrival of the mat has entirely satisfied my requirements in that regard.

7 January 2026
Rated 1 out of 5 stars

Since placing the order,

Since placing the order 7 days ago
apart from acknowledging my order I have not received any details of delivery.

26 December 2025
Grimeford Mill logo

Reply from Grimeford Mill

Hello Mr Smith,
Please accept our apologies for you not receiving your order yet.
We were closed for a well earned break over the festive period and have only returned to the office today. We did put a banner on each of our websites to state that we were closed during this time, but perhaps this has been missed - we will ask our web team to display this more clearly next time.
We have e-mailed you this morning to ask if you would still like your order to be made - if you could kindly let us know, we will do our upmost to despatch this promptly.
Many thanks
Grimeford Mill

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