Grippy Tyres Reviews 

545
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Got a puncture in Kensington. Rang and answered straight away. Guy turned up within 45 minutes and put new on there and then Very efficient and all considered - especially where we was - did a g... See more

Rated 5 out of 5 stars

Wide choice of tyres at really good prices- half that of my local main agent garage. Very easy to make informed choice- even down to matching tread patterns. Fitted when it suits you by a very i... See more

Rated 5 out of 5 stars

I needed a new tyre quick as mine had worn out beyond repair. They were able toa ttend 2 days faster than any other similar service, communication was prompt, and the chap who actually came to fit the... See more

Rated 5 out of 5 stars

things went wrong due to a stuck locking wheel nut that refused to come off despite the heroic efforts of Peter and his immaculate VW Betty which the Main Ford agent had to remove. Unfortuneately this... See more

Company details

  1. Tyre shop

Information provided by various external sources

Grippy Tyres are dedicated to delivering good old-fashioned mobile tyre fitting service at home, work and play. Covering an increasing area of the UK are our fleet of brand new vans and carefully selected, local fitting partners with the latest tyre fitting equipment and fully trained mobile tyre fitters at your service. Grippy's friendly mobile fitting teams will fit your tyres whenever and wherever you want, leaving you free to get on with your day!


Contact info

5.0

Excellent

TrustScore 5 out of 5

545 reviews

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5.0

All reviews

(545)

1 review in the last 12 months

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Rated 5 out of 5 stars

Nearly bald to full tread.

From the first contact with Grippy to the completion of my tyres was seamless. No waiting, arriving on time ,no fuss the fitter took my key confirmed the order and by the time I had a cup of rosy lee my tyres were fitted I can recommend to all.
Thank you all at Grippy

25 October 2013
Unprompted review
Rated 1 out of 5 stars

Absolute Joke AVOID!!!

Originally booked a slot between 8-12 on Friday 18th October. Was expecting a call in the morning like the confirmation email states 'to keep you in the loop' and to give me an 'accurate arrival time'

I received a call at 11.45 to say the driver that was scheduled to call did not work for them anymore. Don't know why they didn't realise this until 15 mins before the end of the scheduled time slot. Rebooked for 8-12 on Tues 23rd. At 12.15, 15 mins after the time slot (where was the call in the morning like your email states!) I was called to say the tyres were not loaded on the van. Do I want to re-book?

Err no thanks, your service is awful, hopefully you will be just as quick returning my money as you were taking it. You big up your customer support and your service on the website but in truth they both are awful.

Avoid people!

23 October 2013
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Mr Glancey,

Thank you for taking the time to leave us your feedback. Please accept our sincere apologies for any inconvenience caused. Unfortunately on this occasion, the driver was dismissed before he was due to arrive as a result of his behaviour.

We would like to assure you that this isn't common practice as we always strive for 100% customer satisfaction and in this case it appears to be a result of an unfortunate rare incident.

Again please accept our sincere apologies for any inconvenience as this was not our intention.

Kind Regards,
Grippy.co.uk

Rated 5 out of 5 stars

Well I wasn't expecting that.

I hate cars. Everything about them. The thought of going to a garage and standing round waiting bores me to tears, so I had a little search online where I discovered Grippy.co.uk. The prices quoted were so cheap I didn't think that they would be any good, but times as they are, and spare cash hard to come by made me take the plunge and place my order...
All I can say is that I am stunned! Excellent service, advice, price and an easy online order made it almost bearable having to replace tyres. They even come to you! Ridiculously good service. Saved a fortune with Grippy rather than the usual dreaded trip to Kwik Fit. I really can't recommend them high enough. I will definitely use them next time, and will be telling anybody who will listen to do the same.
Couldn't be happier. Thank you so much!

22 October 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service And Price.

After a while of pondering on which was the best company to replace my front tyres on my Ford Ka Grand Prix, I opted for grippy.co.uk.
Best choice I made and I believe the future and the way forward in tyre fitting, why stand around in a cold garage, when the garage comes to you.
Website was easy to navigate and the price for Hancock tyres were £15 a tyre cheaper than black circles.com.
Several ways to pay even on the day to the fitter. I opted for PayPal.
Shane the fitter rung me several times on the day to update on fitting time.
Arrived at the scheduled time, and fitted the tyres in no time at all.
Alloys even cleaned.
Fantastic service, highly recommend to others.
Well done Grippy.
Thank you...

22 October 2013
Unprompted review
Rated 1 out of 5 stars

Absolute shocking Service !!!!

Booked & Paid ( also recieved email confirmation)on Tues 8th Oct for fitting between 8am - 12pm on Sat 12th.....
GUESS what ?? NO one showed up. Made a phone call at 2pm on Sat to be told my job was not on the system (Why did I get an email then ?). Promised a follow up call on Monday 14th to re-book, GUESS WHAT !! NO phone call came. Again I had to call them. Cancelled my order as was totally fed up with the whole experience

14 October 2013
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Mr Whitehouse,

Thank you for taking the time to leave us with a review. Please accept our sincere apologies for this miscommunication as this was not our intention. We have recently introduced a new logistics system onto our website which temporarily caused some website errors for which we can only apologise.

We would like to assure you that this error has now been rectified and again please accept our sincere apologies for any inconvenience caused as this is not common practice for us.

Kind Regards,
Grippy.co.uk

Rated 5 out of 5 stars

SUPER - Couldn't ask for more

the engineer who fitted the tyres called me in the morning to advise what time he would be round. Super fit and done with no hassle. I hate waiting at Kwik fit and the like and for a better price Grippy come out to your home or place of work. SUPER. Will use all the time from now on. There are back street suppliers who can offer slightly cheaper but I have had so many problems with them. I will always use Grippy from now on.

25 September 2013
Unprompted review
Rated 5 out of 5 stars

Great Service

Couldn't ask for more. Easy to book, price competitive, good communication and friendly service. Recommend them to anyone.

23 September 2013
Unprompted review
Rated 5 out of 5 stars

good price good service great tyres

These days it pays to be careful when buying on the internet, so I was really surprised when things went exactly as agreed with this company. Great service, constantly up dated as to the progress of the tire fitter, concerns about the tires because of the price dispelled over the last couple of weeks performed well general and motorway driving.
Would recommend this company to any one seeking to purchase tires!.

5 September 2013
Unprompted review
Rated 5 out of 5 stars

first class tyre service

Grippy tyres fitter Andy rang at approx.9am yesterday to give an ETA for fitting my tyres. He rang again to advise that he was leaving his previous job and updated his ETA.
Andy duly arrived within minutes of his time stated and proceeded to fit my tyres with the utmost expertise and professionalism. Thanks Andy.
Excellent tyres at an excellent price fitted by an excellent fitter.
I hope to see Andy again when next I require tyres,
Thanks again,
Michael Woolley

4 September 2013
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY CRACKING SERVICE!

Your Tyre Fitter Lee phoned me to give over an hours notice. He was polite and knowledgeable. Efficient and tidy.

A great price, good service and all done at work rather than in my own time.

Keep up the GREAT work. I will definitely recommend you to friends and will be in touch when I need more tyres.

THANK YOU

Dave HH

3 September 2013
Unprompted review
Rated 2 out of 5 stars

Won't use again!

Decided to use Grippy rather than someone like [external reference] as they were cheaper and had good reviews! Staff were very polite and they did call before they came etc, however after taking off both my tyres they realised they only had one tyre on the van so couldnt replace both!

Was told someone would call me the next day, Sunday, to arrange for someone else to come and fit the other tyre. So I thought well these things happen and didnt moan too much. Got to after lunchtime the next day and no call, so I had to call them! Then the office knew nothing about what had happened. Earliest they could come was weds after me pushing it as I was going away friday! Then the next person who turned up didnt have any idea what had happened and thought he was here to replace my 2 rear tyres!?!!

The car wheels were also left really greasy and covered in greasy fingerprints the first time. Since they did the tyres the steering wheel is really shaking, so imagine I'm now going to have to pay to get the tyres balanced which I think was meant to be done at the time?!
Staff were helpful and polite, just lack of communication and organisation and I wont be using them again!

3 September 2013
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Hi Samantha,

Thank you for taking the time to leave us with your feedback. Please accept our apologies for any inconvenience. This message has been passed on to our bookings team who will give you a call today to book you in for a re-balance at no extra cost to yourself.

We would like to thank you for your patience in this matter and one again apologise for any inconvenience.

Kind Regards,
Grippy.co.uk

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