Aldi Reviews 

Aldi croissants used to be the nearest you could get to a genuine French croissant. It took us ages, trying different stores, before we found Aldi's brand which, I seem to remember, claimed to use French butter; clearly not any longer according to the packaging. What once was crunchy and flakey has now become stodgy and bread-like in the middle, lacking a real croissant's aerated texture. What a shame. I would have paid the extra cost had the recipe remained the same. Back to my search for another brand.

Aldi Almat Colour laundry powder clumps in the detergent drawer and doesn't make it into the wash.
This happened a few times, resulting in me rewashing the load.
The powder just doesn't clump, it forms a hard rock that can't even be crumbled between the fingers when you take it out of the drawer when the load has finished
I checked that it wasn't a blockage in the machine ( which is around 6 months old and cleaned regularly) and used an alternative detergent which dissolved with no problem at all and has done with comparable sized loads ever since.
I searched for similar experiences online and found them, dating back a fair few years too so it's a known issue.
I wouldn't recommend buying this product.
I've contacted Aldi about this who offered a refund if I had the receipt ( who keeps grocery receipts?) or a store manager could issue a receipt if I could provide enough information but ultimately, I don't fancy carting a box of opened laundry powder down to Aldi. I just won't buy Aldi laundry powder again

My problem is that I was very disappointed and disheartened that apron shopping at Aldi and getting all the groceries I need I fancied a little treat for the chore and hard work off grocery shopping so went done the sweet isle looking for my favourite’s yet a big disappointment hit me smack in the face no Blackjacks so because off this I abandoned my shopping and walked out the store tear in eye

Excellent fresh produce at Aldi Archway this week.

Aldi recently changed its source of smoked haddock to the detriment of the product. Previously, Aldi's skinless and boneless fresh smoked haddock fillets were the best available at a reasonable price from any supermarket. The new product is no longer skinless. The company has chosen a supplier that leaves the skin on, probably because it saves on labour costs. But as a result, the fish is just not as tasty as it was previously. In fact, I've stopped buying smoked haddock from Aldi.

I have to give one star, but I really want to give minus five stars. Never will I deal with this company ever again, in store or online.
On July 8th, I ordered and paid for a caravan motor mover (£499) from their special buys. After six days, I was notified that their courier (XDP) had collected the two parcels, and delivery would be on or before 19th July. After staying home on 18th & 19th July, no delivery.
On 20th July I got an e-mail saying part of my order was out for delivery, it never arrived. The next day, I contacted Aldi customer services, and got an e-mail response saying that it was still within the ten day delivery promise, and I should allow till the 22nd July.
On 27th July, I again contacted customer services (still no sign of the parcels). They responded saying they were contacting the courier. Eventually, on 1st August, I received notification that the order was on the way. On August 3rd, I had another notification, saying one parcel had been damaged, and was being returned to Aldi.
At this point, I requested a refund, to be told that the contact centre could not authorise a refund to this value, and it would have to go to head office.
One parcel (damaged) finally arrived after I had cancelled the order, and I refused the delivery.
I eventually got my refund on 16th August, five weeks and four days after the order was placed.
Never have I dealt with such an incompetent company!

I attended aldi at gravesend and when I got to the till I realised I did not have my wallet or phone the cashier asked me what my number was I told her and she rang my phone I could her it ringing and in Indian man had it andvthe wallet he was in the queue to pay for his shopping he said he was going to hand it in to the cashier I could not thank him enough and wilevi was sorting that out the mam who was behind me at the till had packed my shopping for me what lovely experience thankyou aldi for great staff and honest helpful customers and staff

Not at all impressed with Aldi,s customer services. Got totally incorrect info from first lass who I contacted over a full fat 4pint Cowbelle milk which was not sour but was obviously contaminated before it got into the container. She asked for my email and product batch code etc.. and the said not to worry, she would send me a coupon for refund plus £3 goodwill. Email never arrived! Phoned again and was told that the information I had received was totally incorrect and that I should return the empty container to the particular Aldi I bought it from and ask for refund. My feelings are that the contaminate was unknown and could well be harmful. In addition Aldi have no email address now so it’s very difficult to contact anyone in authority

Angela in the thornbury Aldi is amazing she assisted a disabled man so much and helped him so much! This is the best Aldi in the world!

I went back today toget more Hofflegen wheat beer,+really fresh fruit and Veg, meat, milk and cats food.
I find the Crayford staff work really hard to provide a very positive image and are very helpful + to get customers through the tills promptly
I consider Crayford Aldi to be10/10,for effort provided by all of the staff

Pretty good experience overall of this new service.

Only criticism so far is that the website is a little clunky right now, searching for items isn't too bad, but there are some odd glitches and cosmetics that i am sure they will iron out in time, like not being able to find my local store by postcode, had to use town instead.

Overall though, the site was responsive, i found everything i wanted and placed the order for my chosen slot. In the morning before collection i received my summary detailing any replacements, only one and it was a sensible substitute.

As for the collection itself, i parked up in the collection bay, text my name and bay number and within 10 minutes the shopping was wheeled out on a trolley and the young man bringing it out also offered to load everything in to the car.

All in all a smooth and pleasant process, would highly recommend in the current situation as on arrival the queue for the store was about 30-40 long, so it was nice to just sit back and wait for my shopping to be delivered to my car.

I am guessing that some of this service may come down to the store, staff and stock, but cannot complain so far.