Can improve service and see that all items are sent and if left out, refund the amount quickly. Need to wait for 10 to 12 days for a refund is not nice. Always sccope for improvement.
Company replied
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See what reviewers are saying
I have ordered few times from grocery hub. They have well known brands like grandfoods, brahmins etc. Deliveries are fast, with same day delivery if ordered before 2pm. Items are packed neatly and sus... See more
Company replied
Everything is available in this website like millets and vegetables which is unavailable in other stores. Customer support is also quick and helpful. Only downside is the increase in price for almost... See more
Company replied
Great service. High quality. Timely delivery! GroceryHub team has never disappointed us. I've been their customer for almost 6 months now, I would highly recommend them. Keep up the good work😊
Company replied
Company details
Written by the company
Groceryhub is all about online experience to get all your day to day groceries, at reasonable prices, right at your doorstep . We deliver orders in the Netherlands and all over Europe . Team Groceryhub takes pride in providing excellent customer experience with good quality products and services. We have a vast range of products to choose from including fresh vegetables. We promise to meet your expectations on quality products, saving your money and your valuable time!! Shop with Groceryhub, its all about discovering the difference!!
Contact info
Noordammerweg 45, Unit 23A, 1424NW, De kwakel, Netherlands
- +31610645690
- info@groceryhub.nl
- groceryhub.nl
4.3
Excellent
98 reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Can improve
Can improve service and see that all items are sent and if left out, refund the amount quickly.
Need to wait for 10 to 12 days for a refund is not nice.
Always sccope for improvement.
27 January 2026
Reply from GroceryHub
Hi Allan , thank you for the feedback , we already mentioned this to you that we had a technical glitch and the refunds did not go through though it was processed the same day , Apologies again
Fresh and quality grocery
Fresh and quality vegetables, next day home delivery and easy to use website interface are key reasons i enjoy shopping with groceryhub
26 January 2026
Shipping to Italy took 7 days
Shipping to Italy took 7 days, which isnt reasonable given the fact that the delivery is within the EU.
28 November 2025
Reply from GroceryHub
Dear sir , we understand your concern and frustration. We shipped the same day the order was placed but unfortunately because of the Black Friday rush the deliveries got delayed by our logistics partner . We have ensured your case is taken up very seriously with the logistics partner . Apologies again for the delay and it wa beyond our control
Excellent service
27 October 2025
Reply from GroceryHub
Thank you Deepti for your review and feedback ! Appreciate it
Overall good experience with grocery…
Overall good experience with grocery hub
We have been ordering since a while and getting delivered promptly on time
24 September 2025
Reply from GroceryHub
Thank you so much ! Appreciate your feedback
Honest communication & timely delivery
I like the timely delivery, good and honest communication. Whenever I had questions about a product it was sincerely answered. Thank you
25 August 2025
Reply from GroceryHub
Thank you so much for your feedback ! Appreciate it
Quality has gone down
The vegetables used to be fresh, but not anymore. Groceries are of good quality but not the fresh produce.
27 August 2025
Reply from GroceryHub
Hi Jecintha , thank you for your feedback . We will look into this and improve
Orders sweets on 26th july which had…
Orders sweets on 26th july which had near expiry 9 august just ridiculous and unexpected. My sweets are expired already.
28 July 2025
Reply from GroceryHub
Apologies for this , we have investigated and found that there was a mistake from the supplier , we have taken actions to correct the same
Extremely UNHAPPY
28 July 2025
Unprompted review
Quick delivery
Quick delivery. Overall very friendly and considerate customer case and engagement
28 July 2025
Reply from GroceryHub
Thank you Darshitha , appreciate your feedback
Good service and customer support
They have good service and customer support.
They called me, explained about the product and resolve it.
13 June 2025
Unprompted review
Reply from GroceryHub
Thank you so much Rakesh for your review and valuable feedback , we will ensure your feedback’s are acted on
Excellent!
Thank you very much! Very good range of authentic Indian grocery products. Prompt service, perfect packing and quick delivery! Thanks again!
28 April 2025
Reply from GroceryHub
Thank you so much Jaya for your review and feedback ! Highly appreciated
Reply from GroceryHub
Thank you so much Pradip for your review and feedback! Appreciate it
Genuine quality with reliable service…
Genuine quality with reliable service and speed delivery
17 April 2025
Unprompted review
Reply from GroceryHub
Thank you Rahul for your review and feedback, highly appreciated!
On Time Delivery
On time delivery with excellent packaging. comparing to other the prize is less.
26 March 2025
Reply from GroceryHub
Thank you for your review and feedback, appreciate it
Damaged and old maggi delivered
Ordered a maggi 4x packet and it arrived with the noodles broken down fully. The noodles also smell and taste odd like very old noodles.
My first order was handled great, I don’t know why they messed up this order. Very disappointing!
26 March 2025
Reply from GroceryHub
Dear Madhulika , sorry to hear this , we will get in touch with you to understand more . Appreciate your feedback
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