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Do not order anything from this dodgy website. I regret I made that mistake and ordered something from them. They sent me something else instead. Contacted them for a refund. Was told the thing I received was close enough to the item I wanted, but if I want they will send return label and I will be able to get the refund. That never happened. They have stopped responding to my queries. Do yourselves a favour and avoid them by any means.
Was so excited to find this store online and some items I couldn’t find elsewhere. What a colossal mistake!!! They are awful! Lost the order even though they charged me promptly. Had to phone several times over weeks. Finally sent order - INCORRECTLY. Chased up. Several times. Weeks later these clowns have not completed the order or sent the outstanding items. DO NOT USE THIS STORE. THEY ARE AWFUL.
Does exactly what it promises.Order arrived promptly,sensibly packaged,so nothing damaged during transit(including glass container(s).Groclanka representative even followed up with a phone call to check goods arrived safely....now that is above and beyond service.
(Are you watching Ao.com,Belling,and Ikea..this is HOW YOU DO CUSTOMER SERVICE....!)
My advice is shop with Groclanka for some old fashion customer service.....I will be going back for sure....give them a try
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