GrootMade Themes & Plugins Reviews 218

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers are really happy with the website, finding it easy to use, well-organized, and offering a wide selection of products. Many appreciate the convenience of having numerous plugins and themes in one place, which saves time and simplifies their workflow, especially for those managing multiple websites. The products themselves are consistently described as reliable, well-built, and performing as expected, offering great value. However, some people mentioned issues related to the company's transition to a new brand, which caused temporary disruptions in service and access to previously purchased lifetime licenses. A few customers reported that their access was revoked or that the platform was not working for a period. While the majority found the customer service to be fast and responsive, a minority experienced difficulties with license reinstatement or felt that the communication regarding the transition could have been more seamless.

What people talk about most

Website

People report positive experiences with the website. Many consumers praise the new interface as modern,... See more

Product

Customers had positive experiences with product quality and reliability. Many reviewers praise the products... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's efficiency,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the unmatchable service, fast and efficient... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the support team,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been a customer since 2022, back when the founder was operating under a different brand. Overall the product was great — the plugins worked well and it was a solid value. Like any growing company they... See more

Company replied

Rated 4 out of 5 stars

I’ve been using GrootMade for accessing WordPress themes and plugins, and overall I’m quite satisfied. The platform is easy to use and offers a wide selection, which makes it really convenient whe... See more

Company replied

Rated 4 out of 5 stars

Been a customer since 2024 under their old brand. Their plugins are excellent and offer great value. They went through some changes but came back stronger as Grootmade. Great experience so far, and I'... See more

Company replied

Rated 4 out of 5 stars

If the service is online its besides some bugs great. The whole creation process of this platform was a bit chaotic. I wish a bit for more internal testing and not pushing every change directly on... See more

Company replied


Company details

  1. Software company
  2. Software Vendor
  3. Web designer
  4. Website designer

Written by the company

GrootMade Connect exists because day-to-day site operations often become more fragmented than they need to be. Instead of juggling scattered tools, separate workflows, manual installs, and repeated update checks, GrootMade Connect brings those actions closer together inside a connected interface. That means less context switching, less repetitive work, and a more practical way to handle site assets over time.


Contact info

4.0

Great

TrustScore 4 out of 5

218 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Plugins and themes

Festingervault/Grootmade is an awesome site to get great themes and plugins for your website,also tech support is really good,highly recommend

8 February 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 5 out of 5 stars

Fast, helpful, and actually knowledgeable support

I’ve been a customer since the days of Festinger Vault, and I can confidently say that GrootMade has maintained (and even improved) the same high standards.

Their product is extremely reliable, constantly updated, and delivers exactly what it وعد — which is rare in this space. What really stands out, though, is their support. Fast, helpful, and actually knowledgeable.

It’s clear they care about long-term customers and product quality, not just quick sales.

Highly recommended if you’re looking for a solid and trustworthy solution.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 1 out of 5 stars

festingervault / grootmade - a bumpy ride

This review was provided upton request by Grootmade to leave a positive review in exchange to restore my lifetime membership. I do suspect that other lifetime members have been put into the same position to provide 5Star reviews. FestingerVault use to be a 'community support' site and Martin was supported by finacial donation to keep the site goiing in difficult times, now one must asked if GrootMade is even barely etical.

8 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi Paul,

We strongly dispute the claims made in this review. We have not been able to verify the experience described here against any legitimate customer record, and we have identified evidence linking this review to a third-party competitor network. That evidence has been submitted to Trustpilot for investigation.

If you have had a genuine issue with our service, please contact us directly with your account email address, invoice reference, and the date of the issue so we can review it properly.

With kind regards,
Sephrata

Rated 1 out of 5 stars

Don’t Trust the 5-Star Reviews Here - I bought lifetime and got banned

Well, let’s be real… most of the 5-star reviews here are from people hoping their lifetime licenses (from Festinger Vault) get reactivated after being banned for no reason.

If you’re one of those leaving 5 stars, wake up, it’s a trap.
And if you’re thinking about buying, seriously, wake up, it’s a trap.

It honestly feels like some kind of blackmail situation just to maybe get back something we already paid for. Whether they actually restore the licenses or not? No idea… but I wouldn’t bet on it.

Anyway, like they asked, I’m leaving a review on Trustpilot, just not the one they were expecting. And yeah, I’ll also be telling the same friends I once recommended this to (back when I thought it was legit) to come here and share their experience too.

For transparency, here’s the email they sent us:

---------

Dear lifetime member,
After internal discussion, we’ve decided to restore your lifetime license here on GrootMade as a gesture of goodwill.
We would like you to leave a review on our TrustPilot page:
Please let me know when it’s done, and I’ll ask our admin team to restore your license.
With kind regards,
T0mmy

---------

And just in case they try to say this is fake or from a competitor:
here is my Order N: 278211

I’ve had a lifetime plan and was a loyal customer for years. But after this? If I don’t get a refund (already emailed, no response), you’ll regret how this was handled.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi Abderrahim Jaadani,

We strongly dispute the claims made in this review. We have not been able to verify the experience described here against any legitimate customer record, and we have identified evidence linking this review to a third-party competitor network. That evidence has been submitted to Trustpilot for investigation.

If you have had a genuine issue with our service, please contact us directly with your account email address, invoice reference, and the date of the issue so we can review it properly.

With kind regards,
Sephrata

Rated 5 out of 5 stars

3+ years users and love it!

Been a users for 3 years now and these guys rock! It's my "go to" for Wordpress Plugins! Martin and the entire team is always attentive!

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 5 out of 5 stars

Been here from day one

Been here from day one and the fact that they honor their promise with every improvement they bring into the platform is a reason Id vouch for them.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 4 out of 5 stars

I bought the lifetime 2022

I bought the lifetime 2022. Tested many plugins and themes to find the right ones for my customers. After making the decisions, bought the real licenses. Have not been active some years but want to try the new grootmade.com that looks very nice.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 5 out of 5 stars

Grootmade is a gamechanger for my development

I’ve been using Grootmade after Festinger mainly for testing purposes and occasionally downloading GPL plugins when I need them. I’m not a heavy user so I don't need the main ones that are way too expensive, so Grootmade is a real gamechanger for me and my development to use forked software without the premium price for support.

The downloads have worked well for what I need, and everything has been easy to access. For testing environments, it’s been useful to quickly try out plugins or themes without any hassle or signing up with credit card info on all other websites. I really love it.

On the few occasions I had a question, the response was fast and helpful, which I really appreciated. It made the whole experience feel reliable and professional.

Even though I only use the website sometimes and not heavily i really recommend it and can't miss it with every new project I start.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 5 out of 5 stars

Fuss-free & Reliable!

Fuss-free access to everything you need to manage your lifeline website to run your online business - the team is responsive & supportive, and the products are great!

1 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 5 out of 5 stars

Quick support, good value

Excellent experience overall. The pricing is very reasonable for what you get, and everything I’ve used has worked smoothly. Support has been friendly and responsive, which makes a big difference. Highly recommended

6 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 5 out of 5 stars

Very useful and time-saving service

GrootMade is a very useful platform for WordPress users. The interface is clean, the downloads are easy to manage, and the huge library of themes and plugins saves a lot of time. It’s especially helpful if you work on multiple websites. Great value for the price.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 5 out of 5 stars

Years of great service, a rough transition, but they are making it right

I've been a Festinger Vault customer for years. As a small consumer who only manages a handful of personal websites, paying for individual premium plugins separately just isn't feasible, the lifetime plan was the right fit for me, and Festinger Vault delivered without ever letting me down.

Then the transition to GrootMade happened. As someone who isn't very active in the community, it was a rough ride and left me feeling like my lifetime access, something I'd paid a significant one-time fee for, was lost.

That said, GrootMade reached out, acknowledged what went wrong, and is making it right. Not every company does that, and it does take some courage to admit when things didn't go as they should have. I believe in second chances, and I genuinely like the idea behind merging Festinger Vault and GrootMade into something better for the long term. It looks promising, and I'm cautiously optimistic. I'll be watching how things develop.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 4 out of 5 stars

Long-time customer — solid product worth sticking with

Been a customer since 2022, back when the founder was operating under a different brand. Overall the product was great — the plugins worked well and it was a solid value. Like any growing company they went through some changes and down times, but things have come back strong now under Grootmade. The product looks great and even with some expected growing pains from the relaunch, the experience so far has been really positive. Happy to be a continuing customer and looking forward to seeing where they take it.

6 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

Rated 4 out of 5 stars

Well in every company does have some…

Well in every company does have some ups and downs, but they are resilient.

Been using this tool since 2023 quite amazing, having access on most popular plugins and themes, another feature I like most is where you can request if it's not available on the library.
The best part is the white label features, where you can be able to own it the plugin according to your preference.
In terms of supports, they are very active.

7 April 2025
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for your review!

Rated 1 out of 5 stars

Well basically all the 5 star reviews were coerced

Well basically all the 5 star reviews on this site are done by people hoping that their lifetime license (transferred from festinger vaut) will be activated. It's like a blackmail of sorts in order to restore the already purchased licenses. Whether they actually reactivate them or not I do not know! I would presume not. But as requested by their team I am also leaving a review on Trustpilot.

Here the full text I was sent:
***************
Dear lifetime member,
After internal discussion, we’ve decided to restore your lifetime license here on GrootMade as a gesture of goodwill.
We would like you to leave a review on our TrustPilot page:
Please let me know when it’s done, and I’ll ask our admin team to restore your license.
With kind regards,
T0mmy
********************

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi Jonathan,

We strongly dispute the claims made in this review. We have not been able to verify the experience described here against any legitimate customer record, and we have identified evidence linking this review to a third-party competitor network. That evidence has been submitted to Trustpilot for investigation.

If you have had a genuine issue with our service, please contact us directly with your account email address, invoice reference, and the date of the issue so we can review it properly.

With kind regards,
Sephrata

Rated 5 out of 5 stars

Good site!

Good site! They’re building afresh.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thank you very much for your review!

Rated 5 out of 5 stars

The long wait for a professional plugin was worth it

Anyone who reads the reviews of Grootmade will probably wonder why there are either only good reviews or only bad ones. For a long time, I wasn’t happy with the situation either; it wasn’t easy for Martin and his team, and as a result, Festinger Vault was barely usable. We were promised that everything would turn out for the best, and I always believed that the time would eventually come!
The wait was worth it, and the new Grootmade is truly a professional plugin that meets my expectations. It was announced that existing Festinger Vault Lifetime users would not be migrated to Grootmade due to verbal attacks on the team. That caused some resentment. But because I showed understanding and patience regarding the situation, my Lifetime account was migrated to Grootmade after all. So, treating each other with kindness and respect is rewarded. Setting aside all the backstory: Anyone getting to know Grootmade for the first time now will see that it really is a professional offering.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thank you very much for your review!

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