Groove Bags Reviews 

Groove Bags is the spot for that perfect unique gift. Their sales representatives know the products and are pleasant and professional and willing to make your experience a positive one. I have purchased many items as gifts and for myself and have never been disappointed.

I had a great experience with Groove Bags this Holiday. I ordered two pair of shoes for my son for Christmas. They arrived when they said they would. Not the case with all packages this year and this past December, and my 20-year-old son LOVED the shoes.
Due to my bad the shoes were too small. I emailed to see if I could exchange for a larger size. I got a very quick response just needing to verify new sizes, so they could send them right out. Best part is I don't need to do anything, and can donate the shoes that are too small to a shelter that can use them. Win, win, I love any company that does this!
My son cannot wait for the new ones to arrive!
I will be a repeat customer.

I ordered some canvas shoes with my cats picture on them. They came in good time and I was very pleased with the product. Very cute. Unfortunately I ordered the wrong size. When I approached the company they were prompt in replying and extremely helpful and the situation was resolved quickly and very graciously. In these times it’s great to find a company who has a strong moral obligation to their customers. Well done Groove Bags

Due to Covid and availability of in store shopping i started my Christmas shopping in the fallI ordered the buy 1 get 1 free shoes and i ordered the incorrect size. I had placed my order on September 26 & received it on October 22, i was expecting that it would take some time to receive as the shipment came from China so i was pleased with the shipping time.

I had contacted Groove Bags about their return policy (and explained they were ordered as a Christmas gift) and was told that normally it is a 30 day return policy but due to shipping time from covid they would gladly exchange them. I was very pleased with the prompt response and the effort made to get me the correct size. I am pleased with the excellent customer service provided and will be definitely ordering again now that i know the correct shoe size (note: i am in Canada so i was unfamiliar with US/UK) shoe sizing)

Thanks from a very satisfied customer.

L. Hall

I just ordered for the first time from groove bags and had a great experience. I got two pair of the canvas shoes and could not be happier! I love them can't wait to order more.

Great site for unique and well crafted masks.
Excellent customer service.

The eyeglass pattern shoes that I had purchased are AMAZING and they are not only so
comfortable but the amount of compliments I get are endless! I LOVE the comfort and I am
thinking about ordering another pair to have for a back up just in case! Great quality!!
I am so impressed. I am eye balling that eyeglass zip up/hoodie that is the same pattern
as the shoes; I may break down and purchase it! This company is amazing.
Thank you, thank you, THANK YOU!!!

I finally purchased a bag for me. And it is wonderful. The same quality I have come to expect but my favourite design. I've purchased so many items over the last 18 months or so but I always give them away. I know the gifts will always be well received. Delivery is getting faster too. No complaints here. I love my very own groove bag.

I order frequently from groove bags. They have very nice products, a lot of sale, reliable transit times and great cistomer service.

I ordered two pairs of shoes and one had a flaw. I called customer service and they helped make it right and sent me a new pair.

Perfect! Excellent mask of good quality. Great colors, excellent service!

These shoes are so comfortable & cute! Customer service is fabulous - very quick to respond & beyond helpful!!

I ordered face mask from them. I love how light and colourful they are. Very good product. I was a bit worry about the delay, but as soon I communicate with the company, someone took care to answer me and made sure to track my order!

Are you going banana whackers from too many political ads? Lockdowns driving you crazy? Have I got a solution for you! It you want to want to add some fashion flair, fun & whimsy to your wardrobe just let your fingers do the walking to groovebags.com. Once there, your eyes will light up, and you will find yourself smiling with delight at all of the adorable shoes, bags, totes & even a some home accessories!

These aren’t your regular shoes that can be found everywhere. This is specialized footwear that will let people know what you are all about. They have shoes unique to nurses, teachers, librarians, dog walkers & dare I say it even shoes for dentists! Love your dog and want the world to know it, groovebags.com will help you design shoes with your dog’s picture on it! Are you a dog breeder or just fancy a special breed then this website is the spot for you. They have a number of different breeds highlighted on their product. Oh yes, there are shoes for chicken lovers, cats, ducks, pandas not to mention the elephants. It is simply a zoo of animals waiting make your feet dazzle!

The shoes come in a variety of styles from slip ons to various types of tennis shoes & different kinds of boots. the “polar vibe” is my personal favorite. All the shoes come in whole & half sizes. I also forgot they make matching socks!

This company didn’t just stop with shoes, oh no, they make matching totes and bags. I never realized how handy totes were for organizing. I can keep my needlepoint projects in separate bags, dog grooming supplies in another & have finally been able to organize my piano music! Do you have kids all into different activities??? These totes will help keep them & you all happily organized!!!

These products are very special, & as I said very unique. They are custom made in China so delivery takes awhile, but oh so worth the wait. Remember these are items tailored to your interests, and are not found in the catalogues or local stores!

Lastly let me tell you about their specialized customer service. I feel as though the person I have been dealing with has become a new friend. She has been so helpful & has come up with a number of terrific idea. This is a company that is growing by leaps and bounds & in so doing is learning how to meet the needs of their customers in a very personal and specialized way.

So next time you find yourself snowbound, bored or just want to look for something special for yourself or someone else give groovebags.com. a look see. I guarantee you that the visit will bring make you smile.

I have loved my purchases from Groovebags. So unique and fun. So easy to personalize!

I have bought several things from Groove Bags and have never been disappointed. They have so much fun stuff for people with distinct interests. I get comments on their products regularly

Can't say enough!
Elated with my order!
FIVE beautifully designed face masks!
Fit is comfortable and feels great!
Fashionable safety!!
So happy!

Lydia - Toronto, Canada

I LOVE my masks from Goove Bags! I also LOVE my bag (sunflowers), it took a little longer than I expected, but then again, with Covid and coming from so far away, that's normal. I am SO happy with my amazing products! :) Thank you!

I ordered a pair of “ dachshund “ sneakers for my daughter in law. Just as I was notified that they were on their way to California, my Son and his wife were forced to evacuate their home due to the Fires. Along with all of
my other worries, I realized the shoes were going to try and be delivered but would probably not make it.
I called customer service and spoke with Trish. She was amazing! Very kind and empathetic and told me not to worry. 24 hours later she told me a new pair of shoes were ordered and on their way to my home in Illinois at no extra charge!!!
I was amazed. In these days of uncertainty it’s nice to feel some one is listening.
I had also purchased sneakers with chickens on them! They arrived and they are adorable!!
I’m very pleased with my purchase and with the customer service at Groove!