Grosvenor Orthopaedic Partners Reviews 

474
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a truly great experience with this company and its medical services. Customers frequently praise the medical staff for their exceptional professional skills, thorough explanations, and genuinely comforting bedside manner throughout the entire surgical procedure. People also highlight the remarkably smooth service, quick appointment setups, efficient overall coordination from start to finish, and complete confidence in successful treatment outcomes. However, some customers also noted frustrating issues with administrative services and poor communication during their recovery periods. A few reviewers felt that appointment scheduling, desk staff support, and follow-up care fell well short of expectations and required chasing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their exceptional care, professionalism, and clear... See more

Service

Customers report extremely positive experiences with the medical service, praising the professional care and... See more

User experience

Consumers find user experience to be exceptionally positive, praising the quick, smooth, and well-organised... See more

Customer service

Users describe positive interactions with customer_service, noting that professionals are approachable,... See more

Product

People report overwhelmingly positive experiences with the product and treatments. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was suffering worsening pain in a joint in my foot when I first consulted Mr Sinnett. He cut out the bony spurs causing the pain and has made hiking a pleasure again. Consultations were at HCA Hea... See more

Rated 5 out of 5 stars

I am a 79 year old man and I was immediately reassured about my concerns of having a major operation when I met Mr Hislop, my surgeon. He was courteous, respectful and kind and explained in layman's... See more

Rated 5 out of 5 stars

Mr Luke Jones. Mr Jones dealt with me after I tore my quad tendon which required surgery to repair. I would be extremely happy to recommend him and the rest of the team to anyone having leg surger... See more

Rated 5 out of 5 stars

Mr. Hislop was very professional throughout. He was extremely thorough whilst explaining my condition and the pros and cons of operating on my hip as well as helping me to remain calm before the oper... See more


Company details

  1. Orthopedic clinic

Written by the company

Grosvenor Orthopaedic Partners LLP is a group of highly experienced orthopaedic surgeons providing the full range of treatments for conditions affecting; Spine, Shoulder, Elbow, Hip, Knee, Foot, Ankle, Hand, Wrist, Sports injuries and Trauma. We also offer paediatric and adolescent orthopaedic care. Clinics are available at multiple locations across London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

474 reviews

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No recent history of asking for reviews

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4.9

All reviews

(474)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Class Medical Care and Support

Mr Jones was fantastic in his support through the trauma of my injury and then in his ambition for my recovery following the operation. At all times he gave me confidence that I would make a full and healthy recovery.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

So impressed......

So impressed by the care, treatment programme and advice provided by Luke Jones following a knee injury. Even more impressed that no surgery was involved and the speed at which everything was dealt with.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

I am currently in recuperation from an…

I am currently in recuperation from an upper leg operation for a ripped tendon and torn muscles and I can't recommend the surgical work of Mr Luke Jones highly enough - the clarity and speed of analysis, the precision of his work and the advice regarding aftercare and physiotherapy have all combined to leave me feeling extremely positive about my future mobility and I am most grateful.....

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Full trustworthy

Very professional, experts on the field, excellent hospitalisation and also very well connected for post-surgery best recommendation rehab options

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend for a hip scope following trauma

I had a trauma to my hip which wasn't getting better with 19 months of conservative treatment. I underwent surgery with Mr Webb for a ligamentum teres debridement, ganglion removal, labral repair and plication of the hip 8 months ago. Prior to the surgery, he was the only doctor who accurately diagnosed that I had torn my ligamentum teres.

The surgery combined with Physio has allowed me to now sit and walk mostly pain free. I have returned to spin classes, barre and reformer pilates, which I had not been able to do for over 2 years. Whilst I am not back to my original physically demanding job, running, boxing and badminton yet, I am continuing to see the progress and these are not out of the question. My quality of life and function is better than it was pre-operatively.

Mr Webb is professional, will keep you well informed and help you set realistic expectations. I felt confident and well supported throughout my post-op journey. I highly recommend Mr Webb if you are looking for a hip arthroscopy following a trauma.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

GOP sorted out my knee

I went to GOP for a grumbling issue with my knee. The team were fantastic from start to finish. I saw Mr Jones who was extremely thorough and professional. He got to the bottom of the issue and came up with a clear plan to get me on the mend at my first consultation. I would highly recommend him to anyone with a knee problem.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Mr Simon Newman - Best Surgeon !!

I cannot thank Mr Newman enough - from first assessment, provided information, communication from clinic, ... to surgery ... there was not a single question open or any worry not to be in the best possible hands. I was 100% at ease.

He is one of the best hip surgeons in the country, but he does not brag, he simply knows what he is doing. That you can feel from the start.
The surgery I had is a complicated one, Mr Newman came to see me after surgery in the evening when he was finished with all surgeries. His bedside manners are nothing but perfect, as everything else.

I don't know what else to add : Thank you for everything, Mr Newman !

2 March 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Mr Sinnet

Mr Sinnet provided excellent care and advise. He reviewed and summarised my previous scans and answered all my questions clearly and professionally. His expertise, skill and knowledge reassured me 100%.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

A great recommendation!

Mr White was recommended to me and I’m so grateful that they did .
He was a lovely person and someone I could relate to
He made me feel comfortable and I trust him which is so important.
He listened and then asked questions and also asked for some other things to be sent to him
Even though I don’t need to see him again he still showed interest and asked me to keep him up to date with the outcome .
I would recommend him in a heart beat
Looking for a consultant I feel is a big deal and can be quite daunting .
Stop looking , Mr White is amazing !
I know for sure that I would definitely use him again on a heart beat
It didn’t feel like I was visiting a doctor it felt like I was seeing a friend .
Saying that he is very professional and extremely good at what he does .
Thanks Mr White, keep doing what you’re good at

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Mr Mark Webb

I saw Mr. Mark Webb regarding the condition of my knees. He explained my symptoms in a friendly and professional manner. I am now clear on my options and path forward to manage my knee symptoms.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Post Op Follow Up (Elbow Op)

Good meet and greet.

Mr James White had reviewed my previous results and had already formulated his opinion.

He shared the X-ray with me in a comprehensible way. Excellent to be assured by him, the post-op recovery was to our mutual satisfaction.

I have recommended him to colleagues for future referrals.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Mr Jayadev

A caring surgeon who took the time to explain everything and make sure I understood things. The clinic is efficient and all the staff we met very friendly and helpful. The knee replacement is functioning well and has given me a new outlook on life.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Greatly impressed by my Mr Newman's…

Greatly impressed by my Mr Newman's expertise and surgical skills. Very thorough at examining my hip problems and very clear in communicating what is required and can be done - all of which made me feel I am in safe hands. The THR operation went smoothly and, after having almost lost my mobility prior to it, I am now walking virtually pain free just at six weeks after the operation. The care and support I've received from Mr Newman - before, during and after the operation - have been amazing and have been helping my recovery.

7 September 2024
Unprompted review

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