Ground NewsReviews 

197
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers had a great experience with this company. Many people find the website well-organized and simple, making it easy to navigate through various topics and news sources. Customers appreciate the ability to explore how different media report on the same events, providing a more rounded view of world events and helping them understand media bias. The service is seen as revolutionary and much needed in an age of misinformation, offering access to diverse viewpoints and helping users break free from biased framing. However, some people mentioned that the site can be extremely slow, causing frustration while waiting for pages to load. A few other people also felt that the service did not offer anything new compared to other news aggregators and that the interface was not well-designed.

What people talk about most

Website

Customers consistently note positive experiences with the website, praising its design, organization, and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the news is presented in an... See more

Social media

Users describe ambiguous interactions with social media, with some reviewers appreciating the platform as an... See more

Service

Reviewers mention ambiguous feedback about the service, with some finding it to be excellent and great,... See more

Subscription

Consumers find subscription experiences to be ambiguous, with some reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This site gives a very wide and disparate reporting of world events. Even down to my local area. I can choose what to read and who to believe. Yhe report sorces are transparent and easily verifiab... See more

Company replied

Rated 4 out of 5 stars

There are so many ways to get your news today that it's a little mind-boggling. Ground News is excellent in helping with this. And in a couple of ways. First is that they always contextualize... See more

Company replied

Rated 5 out of 5 stars

The site have provided me with everything it promised. I'm glad there's an accessable tool for me to keep myself updated on politics and a tool to help me work on my biases. I greatly reccomend to eve... See more

Company replied

Rated 5 out of 5 stars

This platform is not only refreshing but revolutionary and much needed in a world of misinformation, fake news, social media madness, and partisan news. It is my consistent go-to for news and has trul... See more

Company replied


Company details

  1. New service

Written by the company

Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.


Contact info

4.1

Great

TrustScore 4 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(197)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Regretted Paying

Regretted paying the subscription almost immediately as it's not balanced in a way that matters.
The US' Left-Right paradigm is not what indicates balance or "fairness". Fox and CNN often spout the same lies, as do BBC, RTE, Euronews.
Balance would come from a West v East paradigm or a Global North v Global South paradigm. That would be worth paying for, especially here in Europe where RT is banned from Television.
Signed up months ago and barely used it, now I find their adverts interrupting my actual news sources.

10 May 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Gordon, we're sorry to hear about your experience and we appreciate your feedback! I'm happy to clarify that the bias ratings aren't intended to convey balance or fairness, but I completely understand that there are other metrics and context to consider as well. I've shared your feedback with the team regarding looking at different paradigms, and if you have any other specific suggestions for what you'd like to see other than the left/right ratings, please let us know at feedback@ground.news as we're always striving to create the best product possible.

Rated 3 out of 5 stars

They subscribed me with auto-renew before disclosing the price.

I was watching a Mentour channel on YouTube, and become interested in the Ground News Promotion. I wanted to get pricing info, so I started into the process. I assumed that before actually billing me, they would show a cost summary. Not so. AFTER logging my payment, they finally disclosed that the fee was 60 bucks, and worse, that they had set me up for auto-renew. I am still fighting this. I succeeded in getting Snap-wise, the payment processor, to shut off auto-renew, but I still do not know if I will get my 60 bucks back. Disgusted with Ground News and the Mentour YouTube channel.

Update 21April25
Since I have received a refund from Snap-Wise/Ground News, I have upgraded from one to three stars.

18 April 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Chris, we're sorry to hear about your experience and I'm happy to clarify that the pricing is listed on our website: https://ground.news/subscribe and on the checkout page. If you'd like to request a cancellation and refund, please reach out to the team directly at feedback@ground.news and the team would be happy to help with your request!

Rated 5 out of 5 stars

Great service, valuable information

The service makes it incredibly easy to see which organizations are owned by who and where their slant comes from. I really loved the Blindspot feed which shows news items that are only reported by one political side or the other. It was very interesting and telling seeing a timeline of which news items are amplified and which are ignored by certain political leaning. It really opens your eyes to just how corrupt legacy corporate media is.

31 January 2025
Unprompted review
Ground News logo

Reply from Ground News

Thank you for your 5 star review, David! We're pleased to hear you're finding the ownership data and Blindspot newsfeed useful! We're also glad to hear you're finding the multiple perspectives helpful when seeing who is reporting on a certain story and who isn't. We appreciate your support!

Rated 4 out of 5 stars

All is great and balanced mostly

All is great and balanced mostly, but too many redundant republishing left leaning media.

1 April 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Cesar, thanks for your positive review and I completely understand your concerns when sources re-publish the same stories as other outlets. If you have any other publishers we could add to the service to provide the coverage you're looking for, please email the team any source websites at feedback@ground.news and we're happy to add them for you.

Rated 1 out of 5 stars

Not yet the minimum viable product

The app is crashing frequently, or runs very slow and they continuously link to other news pages with ads or a paygate, with an even worse interface. It’s a good idea, but they need to curate their own news better and fix the app asap. It is far from a product worth to pay for.

8 April 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Eduardo, we're sorry to hear about the negative experience. We'd like to inform you that there is a filter available so you remove all paywalled content! Just navigate to the filters and choose "hide all paywalls" – this makes for a better reading experience. We'd love to get to the bottom of why the app is crashing on your device. If you send our support team an email with your device information, we'd be happy to investigate. We're reachable at feedback@ground.news 7 days a week.

Rated 5 out of 5 stars

Great service

Great service, especially for getting stories you might otherwise miss. Customer service was very quick and helpful as well.

30 March 2025
Unprompted review
Ground News logo

Reply from Ground News

Thanks very much for your 5 star review and kind words Sean, we're so pleased to hear you're enjoying the service and our team was able to help you promptly. Thanks for your support!

Rated 4 out of 5 stars

As Europeans we are objective

As European it’s crazy to se that it’s ether Rep or Dem side. We all work across the borders of the political parties after elections and fight for the goal off the country and Europe instead of undermining the political parties.

3 March 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Bogdan, thanks for your positive review, we appreciate hearing your thoughts! If you have any suggestions for how we could improve the service for you, please let us know at feedback@ground.news at any time!

Rated 1 out of 5 stars

wouldn't refund unwanted subscription

wouldn't refund unwanted subscription

27 March 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Rg, we're sorry to hear about your experience. We process refunds for purchases made through the website that are within the refund policy, as found here: https://ground.news/refund-policy If you have any other questions or feedback about this, please email the team at feedback@ground.news .

Rated 1 out of 5 stars

For the same reason I eliminated Apple…

For the same reason I eliminated Apple News. Give me (for FREE) ONE button to eliminate sports news. I don't want ANY sports news. Forever.

24 March 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Robby, we completely understand your preference not to see sports news on Ground News. You can always use the "show me less" feature, which is available if you start a free trial. You can also contact our team at feedback@ground.news and we would be happy to set up this preference on your account.

Rated 1 out of 5 stars

DONT DO IT

DONT DO IT! Every article takes you to another website so you can read them regardless of ground news. Nothing is original. It is not worth the money spent and of course, no refunds.

20 March 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Margaret, we're sorry to hear that you are disappointed in your experience. Ground News is an aggregator, so being able to access original reporting from external outlets is what Ground News was designed to do.

Rated 5 out of 5 stars

inappropriate twist request for payment

This turned out to be my mistake when signing up for a free trial. I was being told that GroundNews was unable to take payment from my card and I should update my card. It took 3 or 4 emails to sort. Andrea and Bethlehem were incredibly patient and persistent and always polite. A very good experience.

10 March 2025
Unprompted review
Ground News logo

Reply from Ground News

Thanks for the kind review! We're glad to hear that Andrea and Bethlehem were able to help resolve the issue you were experiencing.

Rated 5 out of 5 stars

The only sensible way to get updated on news today.

Ground News came as the perfect answer to my increasing concerns about information on social media. The personal control over what I wanna see is very refreshing. It’s the main place I go to be updated now.

19 March 2025
Unprompted review
Ground News logo

Reply from Ground News

Thanks for the 5-star review, YAS! We're happy to hear that Ground News is helping address your concerns and offering you better control over the news you read. If there's anything more we can do to improve the service, don't hesitate to let us know over at feedback@ground.news.

Rated 5 out of 5 stars

Great Time Saver and Interface

I originally thought I'd just give the website a try, as Im an independent so none of the "left/right" political paradigm really fits in with me or my reading anyway, but now I check their app almost every day haha! It's still nice for me to he able to get a general overview of the news quickly, and from a clean and organised location, while being able to quickly see the biases of the media outlets etc., and I also really appreciate the customisable notifications. Job well done.

5 January 2025
Unprompted review
Ground News logo

Reply from Ground News

Thanks for the 5-star review, J.R.! We're happy to hear that Ground is saving you time and that you're particularly enjoying the notifications. If there's anything else we could do to improve your experience, don't hesitate to let us know at feedback@ground.news.

Rated 5 out of 5 stars

The only place to get some sense of…

The only place to get some sense of actual news.

19 February 2025
Unprompted review
Ground News logo

Reply from Ground News

Thanks for the 5-star review Samantha, we're happy to hear that Ground News is meeting your expectations! If there's anything else we could do to improve your experience, please don't hesitate to let us know.

Rated 1 out of 5 stars

Extremely biased news platform

Extremely biased news platform. Tough to unsubscribe.
Don't waste your time reading this exaggerating one sided news platform

29 January 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Ariyan, we're sorry to hear about your negative experience. Ground News provides news content from every side of the political spectrum, so you will find "biased" news on the platform. The goal of Ground News is to help readers spot where bias is coming from, how it shapes narratives, and even cover their own bias blindspots. Any time you click on a headline in the platform, you will be presented with multiple sides of a story – from the left, center, and right of the political spectrum. Most stories come neatly packaged with a "Bias Comparison" that allows you to see how each of these sides differ at a glance. We are sorry if our comparison tools did not meet your expectations, and we welcome your feedback. You can easily unsubscribe by following the instructions listed in our Help Center or by emailing our team at feedback@ground.news.

Rated 5 out of 5 stars

Exquisite

Exquisite. The news app the world needs now ore than ever. Brilliantly done. Highly recommended.

3 January 2025
Ground News logo

Reply from Ground News

Hi there, thanks for the 5-star review! We're glad to hear you're enjoying Ground News. If you have any feedback for our team, don't hesitate to reach out via email at feedback@ground.news.

Rated 5 out of 5 stars

Ground News: The Ultimate Tool for News Transparency

Ground News is a revolutionary platform that takes news consumption to a whole new level by prioritizing transparency and media literacy. It provides a comprehensive view of how stories are covered across different news outlets, offering unique insights into bias and factuality. The Blindspot Feed is particularly impressive, revealing the stories underreported by either left-leaning or right-leaning media, making it an invaluable tool for breaking out of echo chambers. The platform's global reach ensures diverse perspectives, while its intuitive design makes navigating complex topics straightforward and engaging. By empowering users to critically assess the news they consume, Ground News stands out as an essential resource for anyone who values balanced and informed journalism.

14 January 2025
Unprompted review
Ground News logo

Reply from Ground News

We're happy to hear that you're enjoying your Ground News experience! If there's anything we could do to improve your experience, don't hesitate to let us know via email at feedback@ground.news.

Rated 1 out of 5 stars

Somehow I have double charges from…

Somehow I have double charges from Ground.news. I've sent screenshots to their customer service from my bank account and have yet to get this resolved. This is very frustrating. Unless this gets resolved soon, I'm going to report them for fraud.

5 January 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Karen, we're very sorry to hear about this experience. We have been working with you over email to try and locate this duplicate charge but we're unable to find it in our payment system and our team is diligently trying to locate it to help. If you can provide a receipt from Ground News for this charge, this will confirm the account it's connected to so we can work on processing a refund. We look forward to resolving this promptly for you.

Rated 5 out of 5 stars

Comprehensive in scope, reliable news you can believe

I rely on Ground News to keep me informed about issues I may not otherwise have seen in ‘traditional” media. It regularly happens that I learn about an issue on Ground News 2 days before it shows up in other online and traditional news sources. In addition, making the original reporting from across the spectrum available for drill-down empowers the reader to go as deep as they want It’s an incredible amount of information, packaged for easy consumption.

11 January 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi there, thanks for the 5-star review! We're happy to hear that Ground News is helping you discover stories beyond traditional media. If there's anything more we can do to improve your experience, don't hesitate to let our team know at feedback@ground.news.

Rated 1 out of 5 stars

Wow!!, but Yuck!!!!!!

Wow!!! Great Idea!!!!! Just what we need, when we need it most!!! Progress!
Yuck!!! It's unusable, at least for me. I'm running Windows 11 and I use Firefox as a browser. Whenever I activate the Ground News application and it gets down to doing what it does (which I LIKE!!!, except...), it takes over all my system's run time operations. I don't think it's a malicious activity and my system's not showing and viruses. It's probably just a malfunction between Ground and FF. In any case, my computer completely becomes a piece of lead sitting on my desk.
I've reported this a couple/three months ago and they said they'd try to address it in the next roll-out but, if it doesn't come by June (my subscription renewal date), I'm at a spot where it's money thrown away.
I'm really being straight here, I love!!!!! the concept and it works just what I want when I've turned off the app and just access the website. But I'm not able to continue this way.
Anyway, I wish them good luck but June's just below the horizon and, when it does get here and there's been no fix, I gotta let go. And I'm gonna hate that.

19 December 2024
Unprompted review
Ground News logo

Reply from Ground News

Hi Wm, thanks for sharing your thoughts about the browser extension, we're sorry to hear about this experience. We're updating this review to let you know that many performance enhancements have been released since you first shared your experience here – there have been major upgrades to the browser extension and the entire website experience. We hope you find that it comes closer to meeting your expectations! If you have any more feedback for us, our support team is always happy to connect at feedback@ground.news .

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look