Groundsure Insights Reviews 

On Tuesday we contacted Groundsure to organise a Mining Risk Assessment. Carey phoned back straightway and organised the visit for the afternoon of the following day. During the visit Giles and Rowan were friendly and professional explaining to us what they were looking for. We received the report the following morning which was less than 48 hours after our first contact. When I called Carey with a question she was most helpful and explained the answer clearly. I would definitely use this company again, very prompt and professional service - thank you.

Received report from our conveyancer for a property in Cornwall and Groundsure have noted it as a high flood risk and we are about to loose our mortgage offer.
When going on to the actual government environmental website and looking at our postcode we are in a low risk zone.
Even the mortgage lender said this is strange and they have seen the government status but with the official conveyancing repost saying high they cannot lend.

Awful service as they are not properly checking - avoid and advise conveyancers to avoid!!!!!!!

Great Service. asked for a quote and got a reply on the same day, then drilling done within a few days. Jon was great in arranging the work. Kieran the geologist oversaw the drilling and was very informative and helpful in the explaining processes. Highly recommended.

Groundsure gave excellent service with their Technician Jon being prompt on the agreed time for a mining risk assessment. With the use of his exceptional knowledge he explained the procedure for the assessment in a clear and concise manner. At all times he was polite, an excellent representative for Groundsure. I would like to mention how helpful and polite that Carey the operations manager from Groundsure dealt with my request.

Very efficient service. The assessment was completed and a report provided within 24 hours of me contacting Groundsure.

Jon and the company made the process quick and easy and returned the report the same day.

Groundsure provided me with desk top review and report on an external visual inspection of the property. The work and reporting was completed with two weeks of instructions. Reports were clear and easy to read and understand.

Had a drilling investigation done on a house that I recently purchased. The team were great from start to finish. During a stressful time purchasing a property, everyone that I dealt with was so helpful and knowledgeable. The clean up was excellent and you couldn't tell that they had even been there. I would absolutely recommend Groundsure to anyone in Cornwall who is looking to have a property drilled.

Very quick and efficient to deal with. Arrived on time, did their work over a few days, kept the site tidy throughout and reinstated and cleaned up thoroughly before leaving. Good people to deal with, no hesitation in recommending them

Excellent service, staff were very helpful

Don't use them!
We purchased property in Cornwall which has been build in 2015, there were 4 houses built on the same plot. Had all paperwork for all clear with mining search.
Behold! Groundsure "finds" mineral lode approximately 35m away from property and push for drilling to investigate. We spoke to Cornish mining engineer and even he couldn't understand why Groundsure is pushing for drill as we got all valid paperwork. Original paperwork is no good for Groundsure, we have to pay 2k for drilling to happen so we can be approved for mortgage valuation. (2 houses next to us didn't have anything picked up when they got sold and mortgaged within 2 years prior).
We got pushed to pay for services - otherwise we would loose house. On the day 4 guys turned up. No PPE worn. One guy just sat doing nothing. Other just sitting on laptop. We have proof from neighbour who took pictures as these 4 properties share driveway.
We got lulled that all the drilling will be patched up like for like. Joke! All driveway bricks have more humps than camel. They drilled through sewage waste pipe which had to be fixed next day. Neighbour told that they just poured concrete over pipe - didn't replace it or seal it.
We got left with 20 odd bags of drill waste in garden. We rang them and they said can't pick it up just in case if it's contaminated. Hello?! It's been sat there for few weeks. Contaminated!
Plus man hole on driveway seal got broken and we asked them to come and fix it as they haven't done a proper job. To which man on other side asked of we could do it. They don't get paid for fixing jobs. What the hell? Don't break it in first place!
We moved in property and within week had waste issues - water coming bubbling up in sink from dishwasher. When flush downstairs loo water comes up and then sucks down.
Month after than - the same issue. Called South West Water and surprise - there in pipes are drilling rubble which blocks pipe. They tried to flush it but couldn't move it.
On a day when neighbour had a small talk they said that they haven't drilled for 6 years. May as well shouldn't!
Thanks!!
Very unhappy.

Really easy to use, I keep coming back because everything's in one place. Its reliable, good service, would recommend to anyone.

Prompt consistent service - thank you!

Groundsure reports always provide the information we need and always delivered in a timely manner.

easy to use, reasonably priced, and perfect for our needs

My go to company for Ordance Survey plans

Professional service, quality data and records, easy to use website.

Normal prompt service and good quality report