Groupon UAE Reviews 1,340

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional hospitality and attentive nature of the staff, who are often described as kind, professional, and helpful, making experiences truly special. Many appreciate the well-organized and comfortable services, with smooth processes and excellent guidance from tour guides. The company is praised for offering genuine discounts and making various activities and dining experiences accessible and affordable, allowing people to enjoy luxury places without overspending. However, some people were dissatisfied with the service, reporting issues like vendors refusing to honor coupons, service providers not showing up, or not receiving the full ride times. There were also instances where customers felt disrespected or experienced rude behavior from staff, with some mentioning being treated poorly due to using vouchers.

What people talk about most

Service

People report ambiguous experiences with service, with some customers expressing significant dissatisfaction... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting specific individuals for their... See more

Discount

Reviewers highlight positive aspects of discount, with many finding genuine and useful deals, especially for... See more

User experience

Users describe positive interactions with user experience, with many finding the process smooth and easy,... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding prices to be very reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a fantastic lunch at Makan Al Bustan and were genuinely impressed. The food was fresh, flavorful, and beautifully presented. Every dish we tried had a perfect balance of spices and text... See more

Rated 4 out of 5 stars

First time travelling to Dubai and Abu Dhabi, I found Groupon UAE very helpful in looking for the things to see and do without paying the full price. Our Safari experience was awesome! I just initiall... See more

Rated 4 out of 5 stars

I recently dined here and had a great experience overall. The food was really good, but I felt the menu options were a bit limited in terms of veg and non-veg choices. However, what truly stood out wa... See more

Rated 5 out of 5 stars

We had a Great Time with Desert vibes tourism. Pick us up on our place all the Journey was so convenient and fun especially with Captain Akim:) Dunes Ride was wild, then we had a Falcon shooting durin... See more


Company details

Information provided by various external sources

Discover and save on 1000s of great deals at nearby restaurants, spas, things to do, shopping, travel and more. Groupon: Own the Experience.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Usually

Usually, I don’t use Groupon, but this is the first time I purchased activity from Groupon and successfully enjoyed it. It was a a 60 minute activity for 50 dirhams which was affordable and completely worth it. I would recommend to use Groupon to other customers but make sure to always confirm with the actual company of the activity, whether they accept Groupon or not.

15 July 2025
Rated 3 out of 5 stars

This was the third time going for high…but

This was the third time going for high tea at this venue and I was looking forward to it, but the selection and quantity were disappointing this time, we had a third person join and even though we mentioned we will pay for whatever extras we order we kept being told but this is not included, that is extra which we knew but was not the way to talk to customers. The quality was fine but the presentation was poor to be honest nothing special compared to other venues. You also get to choose a chocolate bear which is part of the theme, we did but it never came and we were never reminded of it. Not sure I will go back.

8 July 2025
Rated 5 out of 5 stars

Haircut for my Cat 😻 Great Experience

I went for my Cats haircut at Paw street Al Quoz I got a great deal compared to vetenary salons outside just half a price. The staff was very well trained & handled my cat with care. I am happy & highly recommend paw street 🌸🐥

8 July 2025
Rated 2 out of 5 stars

Very poor response when it comes to…

Very poor response when it comes to refund…it’s been 9 days and my refund hasn’t been added back to may account.. no contact numbers to follow up.. it says refunded on the app but the money hasn’t returned yet 🤨 please return my money..thanks 🙏

4 July 2025
Unprompted review
Rated 5 out of 5 stars

I recently had the opportunity to…

I recently had the opportunity to travel with “Abu Dhabi Tours”, and my experience was absolutely wonderful. The tour was not only well-organized and comfortable but also a memorable trip in every way.

Their team guided us in a very polite and professional manner from the beginning to the end of the tour. Our guide was very informative and polite, who told us a lot about the historical and cultural sites of Abu Dhabi. Visiting places like Sheikh Zayed Mosque, Qasr Al Watan, Heritage Village, and Marina Mall was truly unforgettable.

The transportation was comfortable and punctual. The food and drinks were also of high quality and tasteful, which made the trip even more enjoyable.

I heartily recommend “Abu Dhabi Tours” to anyone who wants a peaceful, educational, and enjoyable experience. It is truly a reliable and excellent service.

Rating: ★★★★★

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Ice Skating at Sports Society

I booked tickets for my kids for Ice Skating at Sports Society. All the terms were clearly mentioned and I found them all correct when we actually visited the place. It was overall a nice experience.

5 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look