Groupon UAE Reviews 1,340

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional hospitality and attentive nature of the staff, who are often described as kind, professional, and helpful, making experiences truly special. Many appreciate the well-organized and comfortable services, with smooth processes and excellent guidance from tour guides. The company is praised for offering genuine discounts and making various activities and dining experiences accessible and affordable, allowing people to enjoy luxury places without overspending. However, some people were dissatisfied with the service, reporting issues like vendors refusing to honor coupons, service providers not showing up, or not receiving the full ride times. There were also instances where customers felt disrespected or experienced rude behavior from staff, with some mentioning being treated poorly due to using vouchers.

What people talk about most

Service

People report ambiguous experiences with service, with some customers expressing significant dissatisfaction... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting specific individuals for their... See more

Discount

Reviewers highlight positive aspects of discount, with many finding genuine and useful deals, especially for... See more

User experience

Users describe positive interactions with user experience, with many finding the process smooth and easy,... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding prices to be very reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a fantastic lunch at Makan Al Bustan and were genuinely impressed. The food was fresh, flavorful, and beautifully presented. Every dish we tried had a perfect balance of spices and text... See more

Rated 4 out of 5 stars

First time travelling to Dubai and Abu Dhabi, I found Groupon UAE very helpful in looking for the things to see and do without paying the full price. Our Safari experience was awesome! I just initiall... See more

Rated 4 out of 5 stars

I recently dined here and had a great experience overall. The food was really good, but I felt the menu options were a bit limited in terms of veg and non-veg choices. However, what truly stood out wa... See more

Rated 5 out of 5 stars

We had a Great Time with Desert vibes tourism. Pick us up on our place all the Journey was so convenient and fun especially with Captain Akim:) Dunes Ride was wild, then we had a Falcon shooting durin... See more


Company details

Information provided by various external sources

Discover and save on 1000s of great deals at nearby restaurants, spas, things to do, shopping, travel and more. Groupon: Own the Experience.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing place

Firstly of all, staff are very friendly, I am feeling so comfortable here thanks to manager Ms Sofia ,Captain Ashik and Krisna .
The food is delicious and nice choice .

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Provider

I have made multiple purchases from Groupon UAE. The ordering process was easy and straightforward, with fairly attractive prices.

I have also dealt with refunds twice. The refund process was also easy.

5 December 2024
Rated 5 out of 5 stars

The salon is absolutely stunning

The salon is absolutely stunning! The service from the receptionist was out of this world — she’s incredibly kind, generous, and understanding. I felt genuinely welcomed and cared for.

The quality of their gel extensions is outstanding. I’ve had bad experiences in the past and was worried they might hurt once they started to grow out, but it’s been almost two and a half weeks since my appointment and they still look and feel amazing. The craftsmanship and quality are truly exceptional.

You must try this salon — it’s officially my forever favorite! This was my first visit, but I can guarantee it won’t be my last.

A huge shout-out to the lovely receptionist — I’m so sorry I forgot your name, but you are an absolute angel. I had an issue with parking, and even though it wasn’t her responsibility, she stayed with me until it was resolved. Thank you so much for your kindness — it really meant a lot to me.

19 September 2025
Unprompted review
Rated 4 out of 5 stars

Great price for great adventures

First time travelling to Dubai and Abu Dhabi, I found Groupon UAE very helpful in looking for the things to see and do without paying the full price. Our Safari experience was awesome! I just initially had some trouble booking but it was fixed by their friendly customer support

1 April 2025
Rated 1 out of 5 stars

A complete farce

A complete farce! If you want a great experience, choose other Dhow Cruises - not this one. Ill explain my experience.
After sitting down, we were offered juices - . After order was taken, the staff tells us this is outside the package and we have to pay for it. We already gave our order - so I decided to go along. 5 glasses of juice = 100 AED.

Then suddenly this Egyptian looking person comes upstairs, with a Nikon camera. Comes to my table, starts taking pictures of my children, and then myself. This was something he did to each table. He left. 30 Minutes later, he returned and had printed photos and presented them to me, and said, that would be 150 AED. I looked at him, and said, you took photos, you never asked if I wanted them printed. He got agitated and starts saying he has made a loss etc, and eventually forced me to buy one. This is a ploy - be on your guard.
As one user already complained, they offer 2 pcs of meat if you ask for it. I think they are looking to conserve what they have, so they can eat at the end themselves. Never ever going on this particular cruise again.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

ATTENTION THIS IS A SCAM

ATTENTION THIS IS A SCAM. 5 MINUTES BEFORE FINISHING THEY GET SOMEONE TO CHASE AND BREAK IT WHICH COSTED 2000 AED! DO NOT BUY. DO NOT BUY. ALMOST DIED ON THEIR ATTEMPT TO GET EVERY CENT FROM YOU. PLEASE AVOID FOR YOUR HEALTH AND MONEY. THIS IS SERIOUS TROUBLE AND THEY JUST CARED ABOUT SCAMMING YOU THE MONEY.

5 September 2025
Unprompted review

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