Groupon Reviews 2,546

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 487 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service and the professional, friendly staff who provide helpful advice and create a welcoming atmosphere. Many people appreciate the great value for money, finding deals that save them money without compromising on quality. The overall experience is often described as positive, with swift service and efficient processes. However, some customers also noted issues with certain products, such as Microsoft Office keys that did not work or were shared, leading to problems accessing files. There were also instances where product descriptions did not match the actual experience, particularly with food items, and some reviewers reported unprofessional service or unexpected additional charges.

What people talk about most

Service

Customers had positive experiences with service, often describing it as fantastic, professional, and... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing significant dissatisfaction,... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their friendliness, helpfulness, and... See more

Price

Consumers find price to be ambiguous, with many reporting excellent service and fair prices, making new... See more

Value for money

People report positive experiences with value for money, often highlighting that it makes trying new places... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to book. Groupon allows me to view the availability of bookings for a particular restaurant in the next few weeks before purchasing the coupon. This is particularly handy if I need to arrange f... See more

Rated 4 out of 5 stars

I bought Microsoft Office 2024 from Groupon and had a very good experience. Price was much cheaper than from Microsoft website and no annual subscription needed! It would be helpful if the offers co... See more

Rated 4 out of 5 stars

Good deal as advertised. Mainly a chartered bus ride to visit the sites as stated, not much of a full tour guide experience though. The driver picks you up and drops you off at the sites, but doesn’t... See more

Rated 4 out of 5 stars

The list of items for sale is quite good and selection is a simple process. I have an ongoing problem with the Office 2021 that I purchased from Desol but I assume they are a different entity, so I d... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I purchased Microsoft office

I purchased Microsoft office. However it was a scam. Fortunately I have not downloaded it on my computer. Surprised that such things exist on Groupon. Very disappointed

29 July 2025
Rated 5 out of 5 stars

Chai Spa at shangri-la Sydney

Chi Spa day at shangri-la was amazing. Worth every penny the spa was beautiful and the treatment was great. Staff were very professional and Friendly. We finished the treatment with Lunch on 36th floor Beautifully presented and tasted amazing.
Only one point was the Spa and pool were cold after such amazing treatments we skipped these.

I would highly recommend
Thanks

29 July 2025
Rated 5 out of 5 stars

Amazing meal at the Little Snail

We enjoyed a wonderful meal at the Little Snail. Great variety of dishes in this 3 course meal and included a wine or cocktail. Very good value! Thank you Groupon! Thank you Little Snail!

23 July 2025
Unprompted review
Rated 1 out of 5 stars

I purchased Office and 365 from…

I purchased Office and 365 from Groupon. It became so difficult to load that it did not happen. It, remove this then do that and so on. I sent an email to the download sites and a week later am still waiting on a reply. BTW, at the moment my internet is non existent so, hold any replies.

22 July 2025
Rated 5 out of 5 stars

Relaxing by the Sea.

My wife and I booked for a tour the the Twelve Apostille on 21st of July this year. What a great tour. Our tour guide was awesome. Very friendly and was very careful at driving. Everyone on the tour had so much fun. Daniel, the tour guide was very knowledgeable and a really nice person. Will definitely book again through Groupon and another tour with Daniel. Thank you!

22 July 2025
Rated 5 out of 5 stars

Hamelin Bay stay

This is the third time I have bought a holiday stay at Hamelin Bay through Groupon. It is very easy, buy the coupon, call the venue and book the time you wish to stay. Too easy

22 July 2025

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