Easy to book. Groupon allows me to view the availability of bookings for a particular restaurant in the next few weeks before purchasing the coupon. This is particularly handy if I need to arrange f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Groupon is just the best thing ever for…
Groupon is just the best thing ever for bargains png quarter price off sometimes more!! You can’t go wrong!!
‼️ BEWARE OF GROUPON SPA DEALS ‼️
‼️ BEWARE OF GROUPON SPA DEALS ‼️
Terrible experience with both Groupon and Bannatyne Health Club. The vouchers were falsely advertised as redeemable at certain locations, including Colchester, only for us to find out after purchase that this wasn’t true.
Every step of the way, both companies were unhelpful, evasive, and slow to respond. Despite providing clear evidence of misrepresentation, neither took any responsibility or offered a meaningful resolution.
In the middle of the dispute, they even secretly acknowledged their wrongdoing by altering the receipts in the URL links to not showcase this location anymore. Luckily we had hard copies at the time of the purchase to call out the sneaky behaviour.
Fortunately, our bank intervened and refunded the payment, but it should never have come to that.
Groupon and Bannatyne are quick to take your money, but not to fix their mistakes. Save yourself the frustration and spend your time and money with a company that actually values its customers.
I love getting great deals ❤️
So many things went wrong with our…
So many things went wrong with our booking from start to finish.
1. I booked a 12 seater van at the Greenwood office. To be told it was booked at the Welshpool office. Luckily I personally checked before trip commenced otherwise this would have delayed the start of our trip.
2. Not told of $1000 bond.
3. Signed Contract not emailed through as promised.
4. Child anchor points not found. Couldn’t get through to office to find them. Hence, we then had to take separate vehicles after journey commenced to pick family up who were to travel in the bus.
4. No manual in hired vehicle to find them.
5. No manual meant we couldn’t find release latch to fuel tank to refuel. Luckily we found someone who did.
6. Over charged on kilometres that weren’t used on the trip by mistake and funds taken out the account without email or notice.
Overall, very disappointed.
Excellent facilities and service
Excellent facilities and service . The complimentary Devonshire tea is a fitting end to a very indulgent experience
Amazing massage
Amazing massage with a lovely and funny girl.
I will come back!
Thank you Mary!!
Great value
As long as you read the fine print and make sure you understand exactly what’s included in your deal, then you shouldn’t have any issues.
Never use Groupon
Never use Groupon. Yes, you can make a good deal. However, when you have dispute with merchant, they can help you nothing. The merchant said, "you need to ask Groupon for refund, it is not our business". When you ask Groupon, they said, " please deal with the merchant. It's merchant's decision".
You can get better deal with the vendor…
You can get better deal with the vendor directly
THEY TAKE YOUR MONEY AND AI (their so called customer service) WILL NOT EVEN TALK TO YOU
Fine print changed after purchase shorting the expiry date but only changed the date in the fine print not at the top. So I have a voucher that clearly shows expiry 20/09/2025 when looking at the voucher too bad the business is no longer trading. So be warned what you buy and agree to when purchasing can be changed to favour Groupon walking away with your money. SCAMMERS
Good prices & easy transactions…
I have made a few Groupon purchases over the years. The transactions have always been easy and the prices have been excellent.
Very quick response.
Very quick response.
Very good price.
Great customer service.
Highly recommend
Bought a coupon from a company that…
Bought a coupon from a company that shared the exact same name as the one I was googling when the groupon ad showed up. Turns out it was a different company. The company on groupon said I could get a refund but groupon wouldn't do it
selling pirated windows office that…
selling pirated windows office that will not activate
Got charged more for massage because it…
Got charged more for massage because it was a Saturday. Why was I allowed to book on that day. Then when refund requested got told they would seek advice from their lawyers!! WTF!!
Punctuality, making people understanding what they need and what they are doing for them. No ripping off.
Nice lady done the glycol peel for me. Adding on sale happened but with no pushing on it when I have been asked about the hydrating mask after the peel. Gave me lovely advice paying attention to my budget when I asked her about the dark spots on my face and the belly fat. I loved the experience. Definitely, I am coming back.
Great people, great hair
I think the staff are lovely and the results speak for themselves
Customer service does not help out and…
Customer service does not help out and support the customer properly. No sympathy and all they follow is the script that they have on hand. Dont use this app.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








