Groupon Reviews 2,546

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 487 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service and the professional, friendly staff who provide helpful advice and create a welcoming atmosphere. Many people appreciate the great value for money, finding deals that save them money without compromising on quality. The overall experience is often described as positive, with swift service and efficient processes. However, some customers also noted issues with certain products, such as Microsoft Office keys that did not work or were shared, leading to problems accessing files. There were also instances where product descriptions did not match the actual experience, particularly with food items, and some reviewers reported unprofessional service or unexpected additional charges.

What people talk about most

Service

Customers had positive experiences with service, often describing it as fantastic, professional, and... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing significant dissatisfaction,... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their friendliness, helpfulness, and... See more

Price

Consumers find price to be ambiguous, with many reporting excellent service and fair prices, making new... See more

Value for money

People report positive experiences with value for money, often highlighting that it makes trying new places... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to book. Groupon allows me to view the availability of bookings for a particular restaurant in the next few weeks before purchasing the coupon. This is particularly handy if I need to arrange f... See more

Rated 4 out of 5 stars

I bought Microsoft Office 2024 from Groupon and had a very good experience. Price was much cheaper than from Microsoft website and no annual subscription needed! It would be helpful if the offers co... See more

Rated 4 out of 5 stars

Good deal as advertised. Mainly a chartered bus ride to visit the sites as stated, not much of a full tour guide experience though. The driver picks you up and drops you off at the sites, but doesn’t... See more

Rated 4 out of 5 stars

The list of items for sale is quite good and selection is a simple process. I have an ongoing problem with the Office 2021 that I purchased from Desol but I assume they are a different entity, so I d... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Groupon openly sells dodgy “Microsoft” Software…

Groupon sold me "Microsoft" software that was not actually an authentic Microsoft product. Unfortunately, at the time of purchase I was unaware Microsoft do not create/sell lifetime 360 products. After reading dozens of complaints and cyber security concerns by other Groupon purchasers, I did not want to use the product. Concerningly, I had already provided personal information to the dodgy seller. I was unable to get a refund, and although it did not cost a lot, this does not adhere to Australian laws. I am angered by the fact that Groupon advised in writing that they know it is an inauthentic product and they have concerned customers, yet they CONTINUE TO SELL THE IMITATION PRODUCTS. Totally disreputable website, despicable practices and service. I do not recommend purchasing from this company.

29 July 2025
Rated 5 out of 5 stars

It works!

Had my doubts, but this was absolutely legit. It can be a little trucky to get it to work, but just follow the instructions and have patience. Excellence seller.

29 July 2025
Rated 1 out of 5 stars

You conned me and I would like a…

You conned me and I would like a refund.....the actual massage place only charges 30$ per hour.....but you charged me 39$....a explanation from you would be great as well as a refund

15 July 2025
Rated 5 out of 5 stars

It was the best night we ever had from…

It was the best night we ever had from Grupon booking everything was A-1
table set up, server from all the suff and the food was so nice and fresh 100% we all be going back soon for another great night out and thanks to Groupon & the Reserve restaurant great job.

22 July 2025
Rated 5 out of 5 stars

Great ocean drive

We would like to share our feedback on the journey. We had a smooth, wonderful trip with Bus and coach. We felt Tony the driver guide was very considerate and helpful. We hope to do more trips in the future with your services and explore more of Australia! Thank you for coordinating all the aspects and we appreciate your diligence.
Wish you and your business the best of luck!

20 July 2025
Unprompted review

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