Groupon España Reviews 

21,911
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

The mattress bought came with a brown stain in the middle, difficult to start a complain with customers service and after 3 weeks the discussion between the commerce and I still on, rejecting any retu... See more

Rated 5 out of 5 stars

Very impressed by their service. i am always a little suspicious of such deals as they appear too good to be true. I received the key immediately and worked without a problem. When I had to change... See more

Rated 5 out of 5 stars

Pleasant position on main square with outside terrace. Friendly welcome and service. Flexible with time of booking (as we met friends by chance and had drinks wit them first) and included wine (whic... See more

Rated 5 out of 5 stars

Groupon has been a great discovery for me. It is an easy access portal that offfers the best discounts for many items you want, be It a cinema ticket or an online course. In my case, It offered me a d... See more

Company details


Contact info

  • C/ ALFONSO XII, NUM 62, BAJO, 28014, MADRID, Spain

  • groupon.es

4.0

Great

TrustScore 4 out of 5

22k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(21,911)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible, estafadores, dan códigos que no funcionan y solo te dan devoluciones con su Mierda de moneda virtual

21 June 2024
Unprompted review
Rated 1 out of 5 stars

AMIGO TOURS Misleading advertisement

The Groupon advertisement did not show exacty what the tour operator Amigo Tours was really going to offer in the end. If you pay an expensive service (€95) at Groupon, It is disappointing if you don’t get what you had expected. Otherwise I would have got the Alhambra tickets on the Alhambra website!!! We went there on a tour that was supposed to be a 3-hour complete tour and it didn’t include the Nasrid Palaces. Who on earth goes to the Alhambra and not go to the Palaces - if they are the highlight!!?? The Groupon title was completely misleading saying “Nasrid Palaces optional” but they never gave us the option!!! I called the tour operator Amigo Tours but they showed no interest in solving the situation. They just didn’t care and took no responsibility - even when the rest of the group had experienced the same problem. Apparently it had happened before as well. I feel customer service is useless in Spain. Worst of all is that I bought the tickets for my foreign friends as a gift and they left with real disappointment.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

EXCELENT!

I went with my boyfriend and we had never enjoyed a Groupon coupon so much. Unfortunately, we have had the occasional experience where when you go with Groupon you are treated with contempt, but this was not the case.
We arrived and they had our reservation written down (first point), they gave us a table instantly and with a smile (second point), the decoration of the place was charming and pleasant (third point), they took our orders instantly (fourth point), we They invited us to a complimentary starter from the house (fifth point), the starters and drinks were brought to us in less than ten minutes (sixth point), plus the food was delicious and came quickly (seventh point), we ordered the bottle of wine and they even asked us what wine we wanted! (eighth point), all the meals were quick and delicious (ninth point), in addition to the dessert of the day, in my case a chocolate ice cream with mini shavings and a great shot (tenth point). In general a TEN with capital letters. And be careful, I don't shy away from giving bad reviews, there are a few on my profile, unfortunately.

11 May 2024
Unprompted review
Rated 5 out of 5 stars

Great!!!

Great!!!
We will como back for sure to repeat the experience.
Perfect plan to enjoy with family or/and friends

5 May 2024
Unprompted review
Rated 1 out of 5 stars

Groupon is

They sell PHANTOM deals.. taking your money, and after the supposed 'service' or product is not rendered, or not what they promised, they refuse to refund you

2 April 2024
Unprompted review

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