Groupon Italia Reviews 13,119

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 1 out of 5 stars

Package never received! I requested a refund, but after 2 months, nothing has been reimbursed. The shipment was tracked, but there is no data regarding where or to whom the merchandise was de... See more

Rated 5 out of 5 stars

Beautiful place, professional and friendly staff. It was first time when I tried this treatment and I lovit it. I don't speak Italian language but here I didn't need it because I discover great l... See more

Rated 5 out of 5 stars

Hairdresser super, as well the specialist in massage and therapist. When I had a problem for an appointment to a dentist ( for my fault, really) Groupon gave me money back, even if I had asked it only... See more

Rated 4 out of 5 stars

A lovely restaurant with very tasty food - portion sizes were perfect - would definitely recommend. It’s a little bit out the way of the main tourist sites but if you’re looking for something a bit di... See more

Company details

  1. Promotional items

Information provided by various external sources

Groupon (NASDAQ:GRPN) è il leader mondiale del commercio locale ed il luogo dove gli utenti possono scoprire tramite web o smartphone cosa fare, vedere, gustare e comprare a prezzi straordinari. Con gli acquisti in tempo reale, gli utenti possono trovare il meglio che la propria città può offrire in termini di attività locali, eventi, vacanze e prodotti di ogni genere.


Contact info

  • Corso Buenos Aires 54, 20124, Milano, Italy

  • groupon.it

3.6

Average

TrustScore 3.5 out of 5

13K reviews

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Replied to 36% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My order nr. 986692257

My order nr. 986692257 dated 23 May 2023 as of today, 10 June 2023,has not yet been delivered, I asked for a refund of € 14,87 and I have not received any answers or money. Seriousness and Honesty equal to zero!!!

23 May 2023
Unprompted review
Groupon Italia logo

Reply from Groupon Italia

Salve,

Grazie per il suo commento e apprezziamo la sua pazienza

Siamo spiacenti di sapere che non ha ricevuto il suo ordine. Vogliamo assicurarci di occuparci del suo problema oggi stesso e prenderemo sicuramente sul serio il suo feedback e inizieremo a lavorare per migliorare il nostro servizio.

Possiamo essere contattati tramite Live Chat; i dettagli dell'e-mail sono disponibili facendo clic sul link. Si prega di contattare il nostro team di assistenza clienti che vi aiuterà ulteriormente.

Ecco il link: https://www.groupon.it/customer_support

Grazie e saluti,
SUNIL K.
Assistenza clienti Groupon

Rated 3 out of 5 stars

Ok ok ok

Ok ok ok ok ok ok

15 May 2023
Groupon Italia logo

Reply from Groupon Italia

Salve,

Grazie per il suo feedback

Le mie più sincere scuse per l'inconveniente che ha subito. La preghiamo di contattare il nostro servizio clienti (https://www.groupon.it/customer_support) in modo che possiamo occuparci di questo e risolvere il problema.

Grazie e saluti,

Sneha Kishor

Assistenza clienti Groupon

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