GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. Greetings Card Shop
  2. Corporate gift supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

The process is easy, but don't try to edit...

The process is easy and lots of great templates to use. Modifying the delivery date turned into a problem and ultimately the card was delivered too early. I tried working with the support team, but they seemed unable to understand the direction "I need to change the delivery date from 3/31 to 5/31." Pretty disappointed there.

31 March 2026
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Reply from GroupTogether

Hi Julie
I'm so sorry to hear that. You can normally edit the send date yourself on the Track + Manage page when you login. Really sorry there was a problem.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

Love it

Easy to use, convenient, nice designs. This is my go-to for work gifts.

31 March 2026
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Reply from GroupTogether

Yay Yay Yay!
Thank you Jane
Ali + Julie

Rated 4 out of 5 stars

GroupTogether was a positive and fairly…

GroupTogether was a positive and fairly easy platform to use, and it was certainly convenient in a work environment. It saved the hassle of money changing hands and made organising a group gift much simpler. The main limitation was that the wording on the front cover of the template cards cannot be edited, which felt a bit restrictive, and some parts of the navigation were slightly glitchy. Overall though, it was very convenient, genuinely saved the day, and I would recommend it.

30 March 2026
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Reply from GroupTogether

Hi Steph
That's strange. There's a customizable line of copy on most of our card cover templates and there's also an option to upload your own or use our Ai generator to create something unique.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

First time using GroupTogether

First time using GroupTogether - Card & Gift Collection was very easy to set up and track. The whole process was smooth and had no issues.
Will definitely be using again in the future!

25 March 2026
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Reply from GroupTogether

YIPPPEEEEE! Delighted to hear that!
Cheers
Ali + Julie

Rated 5 out of 5 stars

So easy

So easy
Such and easy and trouble free way to organise an ecard from a group, and collect an optional contribution towards a gift. The anycard is a great choice too for ultimate flexability for the recipient.

24 March 2026
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Reply from GroupTogether

HI Karen
I'm so glad we could help you do something lovely. Thank you for the kind review.
Cheers
Ali + Julie

Rated 5 out of 5 stars

Easy to use

Easy to use, share the link, and to finally send out to the recipient. Lovely GIFs, fonts and the versatility with AI. Very handy and smart reminder note which I used as a follow-up before the closing date to all my colleagues. I highly recommend this platform!

26 March 2026
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Reply from GroupTogether

Hi Gisella
THANK YOUUUUU.
Ali + Julie

Rated 4 out of 5 stars

Mostly good

Mostly good, but trying to edit the name of the recipient at the end process was super clunky

27 March 2026
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Reply from GroupTogether

Hi Lachlan, thanks for the feedback. We'll take another look.
Cheers
Ali + Julie

Rated 4 out of 5 stars

Great to use and easy to set up

It was easy to set up. Although when I couldn't access the funds after it closed it caused a bit of anxiety as I needed the funds urgently. The review and release of funds was quick which was good but if this is part of the process, mentioning it upfront would avoid causing unnecessary stress. Thanks

22 March 2026
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Reply from GroupTogether

Hi Mikayla
I'm so sorry you got a fright. It's anti fraud control. We'll look at where we could let you know earlier in the process. It's shown in several places but clearly could be better.
Kind regards
Ali + Julie

Rated 1 out of 5 stars

I probably won’t be using it again

I probably won’t be using it again. i found it really annoying and frustrating that you can’t access the voucher straight away. i had a lunch that i was going to and i was in charge of getting the gift.
ppl hadn’t put in to the last minute and when it was time to give the voucher i couldn’t. you should definitely let people know this.

27 March 2026
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Reply from GroupTogether

Hi Bonnie
I'm so sorry. We say that in some cases there can be a 3 hour delay but it's usually much faster than that. For the recipient, there's no delay.
Kind regards
Ali + Julie

Rated 4 out of 5 stars

Very quick and convenient way of…

Very quick and convenient way of organising a message and gift for a collegue. Thank you

26 March 2026
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Reply from GroupTogether

Hi Alain
I'm so glad you love all the flexibility and personalisation we've added. We try to keep to a 5 star standard. I'd really appreciate it if you'd give us all five stars if you highly recommend us. We'd be so grateful.
Kind regards
Ali + Julie

Rated 5 out of 5 stars

Brilliant idea!

Brilliant idea!
Easy to navigate and share :)

26 March 2026
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Reply from GroupTogether

YAYY. Thanks so much Kerry
Have a great week.
Ali + Julie

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