Whole process is confusing, site keeps asking for verification but where and how is not clear. Still not sure if everything is fine. Received no mietnumber jezte.
Company replied
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See what reviewers are saying
I am a Grover client since the beginning and I rented I few gadgets over the last years. Every gadget I rented was quickly delivered and always in top shape. I even kept the rented Apple TV and the... See more
Company replied
I’m extremely disappointed with my experience. Due to a clear miscommunication on the company’s side, I ended up paying for several additional months that could have been avoided. I explicitl... See more
Just a great tool to be always up to date with the newest equipment. Unfortunately you are not working at the Philippines. As I am going to retire there, I was "forced" to end the very professional re... See more
Company details
Written by the company
Mit Grover kannst du Technik flexibel mieten - schon ab einem Monat! Einfach bestellen, erleben, zurücksenden – so einfach ist das Mieten mit Grover.
Contact info
Potsdamer Str. 125, 10783, Berlin, Germany
- service@grover.com
- grover.com
3.9
Great
22K reviews
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Misleading rental model: you end up paying far more than the real price
I rented a Samsung Galaxy Tab S9 FE 128GB WiFi from Grover for €22.90 per month, under the impression that after one year I could pay the remaining amount and keep the device. After already paying €480.90, Grover informed me that I must pay an additional €229 to keep the tablet.
I checked the actual retail price of this device in Germany, and it ranges between €370–€500 brand new. This means that with Grover I would end up paying around €710, which is significantly more than buying the device outright.
There is absolutely no financial benefit in this “rent-to-own” model. It results in a major overpayment, and I believe future customers should be warned. I strongly recommend checking real market prices before entering any rental agreement with Grover.
Update:they just answer and this make me more angry because they don't explain the detail that you need to pay the double of price for any item at the end, so this is a losing game I'm going to send back to them everything this is insane!
7 December 2025
Unprompted review
Reply from Grover
Thank you for sharing your feedback and concerns about the purchase option with Grover. We understand your frustration regarding the total cost to own your device after renting.
With Grover, the monthly payments primarily cover the use of the device and services like Grover Care. Each payment you make reduces the future purchase price if you decide to buy the device. The starting purchase price is based on the device’s market value plus included services, and every rental payment in real money lowers this amount. Please note that payments made with vouchers or discounts reduce your rent but do not lower the final purchase price.
You can choose to buy your device at any time during your rental period, or continue renting until the purchase price drops to €1, at which point you can buy it for a symbolic euro. For more details on how the purchase option works and how your price is calculated, please visit our help center: https://service.grover.com/hc/en-us/articles/19915044555282-How-to-buy-your-Grover-device
If you have further questions or would like to discuss your specific case, please let us know.
Very promising and very fast and some…
Very promising and very fast and some people who really deal with this business
6 December 2025
Unprompted review
Reply from Grover
Hey Gabriel! Thanks a ton for the awesome review! We're stoked to hear that you found our service promising and fast. We pride ourselves on our team's expertise, and it's great to see you recognize that! If there's anything else we can help with or any other products you might be interested in, just let us know. Best regards, Rick
I Rent things through a couple of years…
I Rent things through a couple of years and Grover has the Best and easyiest Service.
4 December 2025
Unprompted review
Reply from Grover
Hey Till! We’re really glad to hear you’ve had such a great experience with our service over the years. Making things easy for you is what we're all about. Thanks for being with us! Best regards, Rick
Good expierence and very easy and fast
4 December 2025
Reply from Grover
Hey Javier, awesome to hear you had a good experience! We're all about making things easy and fast for you. If you need anything else, feel free to let us know. Best regards, Rick
Everything went effortlessly and quickly
Everything went effortlessly and quickly
3 December 2025
Unprompted review
Reply from Grover
Hey Ricardo! Thanks for the awesome feedback! We're glad to hear everything went smoothly for you. If you need anything else or wanna check out more cool products, feel free to take a look. Best regards, Rick
Reply from Grover
Hey Aleksa! Thanks for the kind words! We're really glad to hear you're enjoying the app. If you have any other feedback or questions, just hit us up! Best regards, Rick
Easy going :)
Easy Website Ordering fast and easy and polite management and fast delivery iam amazed thank you :)
2 December 2025
Unprompted review
Reply from Grover
Hey K.! Thanks so much for the awesome feedback! We're really glad to hear that you found the website easy to navigate and that our team made everything fast and polite. Your amazement fuels us! If you need anything else, feel free to check out our other cool products. Best regards, Rick
Best tech Company 👍🤟🏻
I’m a older client from this company, but I can to told honestly this company is one of the best companies of tech which I know. All the time when I rent the tech everything was perfect and how we agreed between each other. I still keep to rent the tech and I will use this company for long time. Definitely I recommend and I will recommend this guys all the time. Best luck for the company and more and more upgrades with the new tech I wish.
Best regards V Bucurosu
30 November 2025
Unprompted review
Reply from Grover
Hey Vadim! Wow, we really appreciate the love! It's awesome to hear that you've had such a great experience renting from us over the years. We’re all about making things easy and keeping our clients happy. Thanks for recommending us! We’re definitely working on bringing in more exciting tech, so stay tuned! Best regards, Rick
Using this service for more than 2…
Using this service for more than 2 years already and i love it. I have a laptop, monitor, headphones and a tablet rented right now. Everything is simple and easy(except UPS being bad sometimes).
Returning, refunding also works perfectly.
Incredible discounts, especially on black friday.
2 December 2025
Unprompted review
Reply from Grover
Hey Miras! We're really stoked to hear that you've been enjoying our service for over 2 years. It's awesome that you've got a whole setup going with your laptop, monitor, headphones, and tablet! We're glad to know that returning and refunding has been a breeze for you. We totally get the frustration with UPS at times — they're hit or miss for sure. Keep an eye out for those discounts, especially during Black Friday! Best regards, Rick
Reply from Grover
Hey Dorina-adriana! Glad to hear that you think our app is the best! We’re always working to make it even better. If you have any other thoughts or suggestions, feel free to share. Best regards, Rick
Very Good App
1 December 2025
Unprompted review
Reply from Grover
Hey Kevin! Thanks a lot for the positive feedback! We're stoked to hear you're finding the app to be very good. If there's anything else you want to share or explore, just let us know! Best regards, Rick
Grover constantly surprises with…Actions like Black Friday
Grover constantly surprises with incredible offers! They've figured out how to create attractive prices! The price of a PS5 Pro would simply be too high for me! But Grover finds a solution and makes it attractive again for average earners, so I couldn't say "no"!
28 November 2025
Unprompted review
16 rented devices,have multiple…
16 rented devices,have multiple discounts and ability to buy few for juat 1euro after rental expires.Satisfyed completley
29 November 2025
Reply from Grover
Hey Aleksandar, super cool to hear you’re totally satisfied with the discounts and the buy option after your rental! It sounds like you’re making the most out of those 16 devices. If you have any other feedback or thoughts on more rentals, just let us know. Best regards, Rick
Everything perfect as always
29 November 2025
Unprompted review
The request processing is too long
29 November 2025
Reply from Grover
Hey Elvrade, thanks for your feedback.
We totally get how frustrating it can be waiting around for processing. We're constantly working on improving our response times, so hang in there. If there's anything else you need help with or if you're looking for something specific, just let us know!
Best regards, Rick
Reply from Grover
Hey Vaibhav! Thanks a ton for your awesome review. We're stoked to hear that you're totally satisfied with our service! If there's anything else you need or if you wanna check out some other cool stuff we've got, just let us know. Best regards, Rick
Zero update from customer support
My request was rejected without any specific reason. I have a perfect credit score and history. I contacted customer support to understand what happened but nobody came back to for over a week now. Not very nice.
21 November 2025
Unprompted review
Reply from Grover
Thank you for reaching out and sharing your concerns. I'm very sorry for the delay and for the lack of clarity regarding your request's rejection. I understand how frustrating this must be, especially given your positive credit history. Please provide us your subscription ID in order to escalate your case to our relevant team for a detailed review and ensure you receive a clear explanation as soon as possible.
Best regards,
Rick
De vontrole is onjuist en irritant
28 November 2025
Reply from Grover
Hi Vlad,
Wij werken met een externe partner voor de verificatie en de redenen van afwijzing kunnen uiteeinlopen toch hebben wij hier geen werkelijk inzicht in vanwege privacy wetgeving. Mocht je support nodig hebben met het proces zou ik je willen vragen om onze support te schrijven.
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