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Rated 1 out of 5 stars

LIKE ANOTHER REVIEW COMPLAINING ABOUT A HIGH RESTOCKING FEE, I HAD TO PAY $850 TO RETURN A $2800 PIECE OF EQUIPMENT. IT WAS RETURNED WITHIN 2 WEEKS AND IN THE ORIGINAL BOX. AND I HAD TO PAY THE $56 RE... See more

Rated 1 out of 5 stars

Really disappointing, bad service service. As a UK based company, we need to ensure we are GDPR compliant, and there is nothing on the website about this and no straight answer from the team as to whe... See more

Rated 2 out of 5 stars

I work for a university in the art department. We order thousands of dollars in supplies and this was my first time purchasing from Growinglabs. Ordered a small 2 inch impeller. Did not fit our slurry... See more

Rated 5 out of 5 stars

Growlabs is an excellent product for any startup looking to beef up their outbound sales and make better use of their sales teams' time. They also have a team that is dedicated to customer success and... See more

Company details

  1. Online marketing agency
  2. Media company

Information provided by various external sources

All-in-One Outbound Lead Generation & Sales Automation. 1) LEAD GENERATION: Specify your ideal customer profile(s) and well find verified leads with current and accurate data from our database of 350M prospects. 2) AUTOMATED ENGAGEMENT: We send emails and triggered follow-ups on behalf of your sales reps. We dynamically optimize each campaign. 3) SMART INBOX FILTERING: We analyze each email response, triage them, set follow-ups and only pass qualified leads to your reps.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

28 reviews

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1-star

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Rated 1 out of 5 stars

MY LAB WILL GROW WITHOUT GROWINGLABS.COM

LIKE ANOTHER REVIEW COMPLAINING ABOUT A HIGH RESTOCKING FEE, I HAD TO PAY $850 TO RETURN A $2800 PIECE OF EQUIPMENT. IT WAS RETURNED WITHIN 2 WEEKS AND IN THE ORIGINAL BOX. AND I HAD TO PAY THE $56 RETURN SHIPPING. THEY DIDN'T WANT TO REFUND ME ANYTHING UNTIL I PUT UP A FUSS. AS A SMALL BUSINESS OWNER, I WOULD NEVER DREAM OF RIPPING OFF A CUSTOMER IN THIS MANNER. FORTUNATELY, THERE ARE OTHER LAB SUPPLIERS ONLINE.

20 June 2023
Unprompted review
Rated 2 out of 5 stars

Beware if returning of HIGH COST restocking fee!

I work for a university in the art department. We order thousands of dollars in supplies and this was my first time purchasing from Growinglabs. Ordered a small 2 inch impeller. Did not fit our slurry machine. I paid to return it (never opened and returned in the original packaging) and they charged a $25 restocking fee. That's $25 to open a package and return it to the shelf! Hard labor. Never had to pay a restocking fee that high! Thanks but I will be shopping at other places from now on.

22 June 2022
Unprompted review
Rated 1 out of 5 stars

Really disappointing, bad service.

Really disappointing, bad service service. As a UK based company, we need to ensure we are GDPR compliant, and there is nothing on the website about this and no straight answer from the team as to whether we can use data. Told that they were removing all UK data from system but no clear answer or responses as to whether we could use data we'd already extracted. No replies to emails. When we did send a campaign out to the data, most of it hard-bounced. DO NOT USE!

14 June 2019
Unprompted review
Rated 5 out of 5 stars

Value Added

Growlabs excellent customer service and database provides targeted sales leads, while reducing company costs and time on research, which enables an allocation of value resources on closing sales to increase revenue growth.

10 August 2017
Unprompted review
Rated 5 out of 5 stars

Growlabs is an excellent product for sales

Growlabs is an excellent product for any startup looking to beef up their outbound sales and make better use of their sales teams' time. They also have a team that is dedicated to customer success and are very responsive. Highly recommended.

2 August 2017
Unprompted review

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