Granada Secondary Glazing Reviews 21

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Fantastic Service & Top-Notch Products

We’ve been using Granada Secondary Glazing for a while now and honestly couldn’t be happier with the service and quality they provide. The team has always been friendly, knowledgeable, and very quick to respond—nothing ever feels like too much trouble.

The products themselves are excellent—well-made, easy to work with, and always arrive on time and well-packaged. It’s clear Granada takes pride in what they do, and that really comes through in both their customer service and products they supply.

It’s great to have a supplier we can rely on, and we genuinely look forward to continuing our long relationship with them.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Granada Satisfied Customer

We have been using Granada for many years now and always have always found them easy to deal with. Their online portal is especially good to get immediate prices, and they are willing to give additional support when required, on larger projects.
Up to date samples and marketing literature are available to show customers. Their products are updated regularly to keep pace with changing Regulations and expectations.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Product, Great Service - what more can you want

Really pleased with the products we had installed which came via Granada earlier in the month. The service has been great from start to finish and the products themselves are great - love the heavy duty frames. We can already feel the difference in our house.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and prompt service

We've been working with Granada Secondary Glazing for years now. They've always been very prompt with quotes. Delivery is on point, and we've never had any issues with the quality. I can highly recommend their services!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

We are a joinery firm in London that…

We are a joinery firm in London that have been using Granada to supply our secondary glazing solutions for the past 2 years.

We have found their products to be of excellent quality.
The ordering process is simple and accurate.

Every one of our customers has been happy with the performance of their new secondary glazing.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Quailty products

Quailty products. Excellent people. Any requests have been dealt with promptly and with professionalism. Staff have good knowledge and experience, advice is always top draw.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Granada Secondary Glazing

We have been buying Secondary Glazed windows from Granada for over 30 years. The product itself is far superior to any other product and I would never go anywhere else. The staff are very helpful whenever I have called with a problem.
I have never had a call back on any of my installations.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

We have found Granada to be helpful…

We have found Granada to be helpful with advice and technical details. Their product range covers the window types we need to service. They offer a great product with a broad range of options and prompt manufacture.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Matter now resolved, at my expense

My original complaint with Granada has now been resolved, Roseview Ltd have supplied me with a new vertical sliding unit with no manufacturing issues, sadly all at my expense because I tried to avoid a service call and breached warranty conditions ????????

26 November 2024
Unprompted review
Rated 1 out of 5 stars

We have been using Granada Secondary…

BE VERY WARY OF GRANADA
We have been using Granada Secondary Glazing now for quite some time, until now.
We ordered some vertical sliding secondary units of which we completed installation around early May 2022, our first service request to Granada was on 6/5/2022 complaining of service problems which we could not rectify, a service engineer was requested to sort out the problems which were not of our making, engineer eventually turned up to access what was required to correct manufacturing defects, these were eventually corrected for more problems to surface, these rendered the vertical sliding units inoperable in bedroom windows which had there been a fire situation it could have proved disasterous for occupants not being able to exit via the windows, problems continued, in the meantime as a gesture of goodwill we paid the supply invoice, due to further problems occurring we have withheld monies from other supplies as our client is now threatening to sue if she experienced any more problems.
Granada’s answer to this is to apply to have a CCJ slapped on me.
Thankfully we have now gone back to our old supplier

6 May 2022
Unprompted review

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