Greenslade Taylor Hunt Reviews 133

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the excellent customer service, quick response times, and the smooth user experience, often noting that the team goes above and beyond. However, some people were dissatisfied with the level of service and contact, reporting difficulties in reaching agents and feeling ignored when facing significant issues. A few other people also felt that communication was poor, with unreturned calls and messages, and some encountered staff with an unpleasant attitude and perceived incompetence, leading to frustration and wasted time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent... See more

Customer communications

Clients share positive opinions on contact, highlighting helpful and accommodating interactions. Many... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard and his team have been excellent. During a difficult time of needing to sell both my grandmothers & aunts houses to fund their care home costs. We live many miles away, so needed a trusted est... See more

Company replied

Rated 5 out of 5 stars

We met Ollie at property & even tho he was not familiar with it as GTH had squeezed an appointment in for us. He was generally very knowledgeable & extremely competent made us feel at ease answered al... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Jon, Natasha, and the team at Greenslade Taylor Hunt – we definitely made the right choice in selecting them to sell our house. From start to finish, Jon and Natasha were profe... See more

Company replied

Rated 5 out of 5 stars

I wanted to say a big thank you to Wayne and the team down burnham on sea who supported me throughout the purchase of my property. The service was amazing slay going out their way for viewing’s, keep... See more

Company replied


Company details

  1. Estate Agent
  2. Chartered Surveyor
  3. Estate Agent Auctioneer

Written by the company

With 180 years of experience, Greenslade Taylor Hunt is THE West Country property and auction specialist. Retaining our independent status, we are a firm that cares about our clients' interests and one that can help with an array of property needs across Somerset, Devon, and Dorset. The collective experience of our partners and staff is brought together to enable you to get the most from your property assets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A great estate agent.

Have been dealing with Josh at the Langport branch and have nothing but praise for the way he is handling our sale. Along with the communication from the other members of staff. We had an offer on our house within two weeks of going live. Also when we purchased five years ago buying through GTH went smoothly.

20 March 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Richard, thank you so much for your kind review. We’re delighted to hear that Josh from our Langport branch has made the process smooth and your journey a positive one. We will pass on your comments to the team. Thank you again for your lovely words, we wish you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

Brilliant branch!

Both Lauren and Wendy at Greenslade Taylor Hunt in Yeovil have been fabulous at helping us find our first home! They’re always accommodating and communicative and I couldn’t rate them more highly. Thank you for everything you’ve done to help us!

20 March 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Lottie, thank you so much for your lovely review. We’re delighted to hear that Lauren and Wendy were able to support you throughout your search for your first home. We will be sure to share your kind words with the team. Wishing you all the best in your new home! ~ GTH

Rated 5 out of 5 stars

The staff have been brilliant

The staff have been brilliant. We have very strict criteria and they were very proactive in their support and went out of their way, on several occasions, to provide us with information and answers to our questions. A very professional outfit and lovely staff.

19 March 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Michael, thank you for your lovely feedback! We’re so pleased we could support you. We will be sure to share your kind words with the team. Wishing you all the very best. ~ GTH

Rated 5 out of 5 stars

We met Ollie at property & even tho he…

We met Ollie at property & even tho he was not familiar with it as GTH had squeezed an appointment in for us. He was generally very knowledgeable & extremely competent made us feel at ease answered all our queries as best he could. I put in an offer there & then. So thank you Curtis for your lovely phone manor as well much appreciated.

6 March 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Karen, thank you for your lovely review. We’re so pleased that Ollie was able to help, make you feel at ease, and support you in feeling confident to make an offer. We’ll be sure to pass your kind words on to Curtis as well. We really appreciate you taking the time to share your experience. All the very best. ~ GTH

Rated 5 out of 5 stars

Well(s) above expectations.

A great experience with the team at the Wells branch of GTH. I feel it necessary to highlight how helpful they were throughout the process (from valuation, to market, and viewing to sale). In particular, Chris and Diane were fantastic to deal with.

Both of them were extremely professional from start to finish, while also bringing a really friendly approach that made everything feel much less stressful. Their good sense of humour made conversations enjoyable, and it was clear they genuinely cared about helping things run smoothly.

Communication so far has been excellent. Calls and email updates were regular and any questions were responded to quickly. I always knew what was happening next and for me that made a big difference, feeling like I didn’t have to chase continually.

Overall, I’m very grateful for their support and would happily recommend the Wells branch to anyone looking for an estate agent that’s professional, responsive, and genuinely pleasant to deal with. Thanks again to Chris and Diane for all their help.

9 March 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Alexander, thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that your experience with our Wells team exceeded expectations. Chris and Diane will be so pleased to hear your kind words, and we’ll be sure to share them. We really appreciate your recommendation and wish you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

Richard and his team have been…

Richard and his team have been excellent. During a difficult time of needing to sell both my grandmothers & aunts houses to fund their care home costs. We live many miles away, so needed a trusted estate agent, who knew the Sherborne housing market & could facilitate the house sales without us being local. They have gone above and beyond to make the process and house sales as stress free and smooth as possible. Always attentive, have the ability to attract buyers, very professional and friendly. Couldn’t recommend them highly enough.

10 March 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Helen, thank you for sharing such a positive review. We’re delighted that Richard and the team were able to offer the support, local knowledge, and reliability you needed while managing the two sales from afar. We will be sure to share your kind words with Richard and the Sherborne team. We really appreciate your recommendation and are pleased to have been able to make a challenging situation that little bit easier. ~ GTH

Rated 5 out of 5 stars

Purchasing a property

I wanted to say a big thank you to Wayne and the team down burnham on sea who supported me throughout the purchase of my property. The service was amazing slay going out their way for viewing’s, keeping me up to date to getting my house through on final completion day, the people were so kind and friendly and so much better than my estate agents used for selling my property. Ok receipt of my keys I had a lovely bag of goodies so thank you
Would I use this agents again I certainly would do either selling or purchasing I couldn’t fault a thing

27 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Shirley, thank you for such a lovely review. We’re so pleased Wayne and the team were able to guide you through your purchase and provide the friendly, supportive service we strive for. It’s great to hear you felt well looked after from viewings right through to completion. We really appreciate your recommendation and wish you all the best in your new home. ~ GTH

Rated 5 out of 5 stars

Highly recommend GTH

From first contact last year impressed with professional non-pushy manner (more than can be said for other Estate Agents in Ivybridge). Would highly recommend using them. Jon very friendly, happy to advise and answer any questions.

6 March 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Sarah, thank you so much for your kind review! We’re delighted to hear you felt supported from the very beginning and never pressured. We’re pleased that Jon was able to answer all your questions and provide honest, friendly advice — we’ll be sure to share your lovely feedback. We really appreciate your recommendation and wish you all the very best. ~ GTH

Rated 5 out of 5 stars

Put on house on the market with the…

Put on house on the market with the company in September we had Chloe to come out and when through everything with us as we didn’t have a clue she was so good and very professional , we then started working along Alice she was absolutely marvellous with the understanding with viewings as my mum very concerned regarding her cats , she kept us in the loop weekly/daily all I can say it the South Molton office staff are all fantastic and thank you all for your help and support

28 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Heidi, thank you for your lovely review. We are delighted to hear that Chloe and Alice were able to guide you through everything and support you throughout the selling process. We will be sure to share your kind words with the South Molton team. Wishing you all the very best for the future. ~ GTH

Rated 1 out of 5 stars

Honiton Branch, Devon

Asked them for an updated valuation of my house and there’s was the lowest valuation of all the estate agents on the high street. Not much more than I bought the house from them 3 years ago after having spent a fortune putting all the faults with it right.

18 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr Chant, thank you for sharing your feedback. We’re sorry to hear that our valuation did not meet your expectations — we understand how disappointing that can feel. Our valuations are always based on current market conditions and recent comparable sales within the area, and we aim to be as accurate and transparent as possible. We appreciate you taking the time to leave a review and share your thoughts. Best wishes, GTH.

Rated 5 out of 5 stars

A big thank you!

During what proved to be a very long and frustrating house move, the purchase side of the process was handled very professionally by GTH Sherborne. My wife and I would particularly like to thank Ali for her efforts in moving things forward, along with the other staff members we had contact with — all of whom were fantastic. We would certainly recommend GTH Sherborne.

19 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Nick, thank you for your lovely review. We're pleased to hear that, despite a long and frustrating move, our Sherborne team supported you throughout. Thank you for recommending GTH Sherborne — we wish you both all the best in your new home. ~ GTH

Rated 5 out of 5 stars

GTHin Ilminster have done a great job…

GTH Ilminster have done a great job selling my house and securing me an offer they kept consistent viewings going at probably the worst time of the year to sell a house over the Christmas period.
They gave Regular updates and managed all viewings with no issues.
Everyone working in the office were friendly and very professional.
I would definitely recommend this branch of GTH to anyone selling their home.

18 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Julie, we’re delighted to hear that your experience with GTH Ilminster was so positive. We really appreciate your kind words, and we will be sure to share your feedback with the team. Thank you for your recommendation, and all the best for the future. ~ GTH

Rated 5 out of 5 stars

Cerisa

Lynsey and the staff so far have been really friendly and helpful . This is our first time buying so have lots of questions. They always give us the time to listen and answer our questions. Would definitely recommend .

13 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Cerisa, thank you for your kind review and we will be sure to pass this on to Lynsey. We hope the process continues to go smoothly and you have many happy times in your new home. Best wishes, GTH

Rated 4 out of 5 stars

Professional and experienced estate agents

I bought my house through GTH Taunton branch. The staff were always friendly and helpful, at times more so than my agents!
I have found their properties to be good value and realistically priced. They are professional and experienced.

12 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Fiona - thank you so much for taking the time to write us a review. We are delighted that you had such a positive experience with our Taunton team! Our very best wishes for the future in your new home ~ GTH

Rated 5 out of 5 stars

Highly recommended Claire Peters is…

Highly recommended Claire Peters is extremely knowledgeable and has been invaluable in our buying process

12 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for your kind review and we will be sure to pass it on to Claire in our Ilminster office. We wish you all the very best in your new home! ~GTH

Rated 4 out of 5 stars

GTH Ivybridge gets a yes from me

What proved to be a very long and frustrating moving house process the sales side of the move was dealt with very well and professionally by GTH Ivybridge. I would particularly like to thank Jon and Natasha for all their efforts but all staff members I had contact with proved extremely helpful and polite. I would certainly recommend GTH Ivybridge.

4 February 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr James, thank you so much for your kind review and recommendation, which we will pass on to Jon, Natasha and the team at Ivybridge. We are sure they enjoyed working with you to achieve a positive end result. We wish you all the very best for the future! ~ GTH

Rated 5 out of 5 stars

Excellent

E
Excellent service. Kept me updated throughout the process and very helpful in chasing further information when required

28 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Customer, thank you for leaving us this positive review and we are delighted that you were happy with the service that you received. We wish you all the very best for the future. ~ GTH

Rated 2 out of 5 stars

Jan 25 to Feb 26 genuine experience

I would rate my experience of GTH Tiverton as poor. When our chain collapsed through no fault of ours, we felt blamed and ignored, other estate agents kept in touch with other properties, generally asking “how’s your sale going along” etc, and even when similar properties to the ones we had offered on were listed on their website we had no contact from GTH.
I would not recommend. Avoid if possible.

15 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr Rudge, we are sorry to hear that you didn't have a positive experience on this occasion. We are looking into this internally to understand the situation in more detail and will reply more comprehensively when we have done so. In the meantime, please do feel free to get in touch if there is anything we can do at the present time to help. Best wishes, GTH

Rated 5 out of 5 stars

Great service provided

Great service provided, Lauren was really helpful as were other members of staff. Really happy with the service provided.

19 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Ron, thank you so much for your lovely review! We’re delighted to hear you had a great experience and that Lauren and the team were able to help. We will be sure to pass your kind words on to the team. Wishing you all the very best. ~ GTH

Rated 5 out of 5 stars

Great service

GTH Bridgwater. All staff really friendly and helpful.

29 January 2026
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Karen, thank you very much for your kind words. Our Bridgwater team will be absolutely delighted to hear your feedback, and we’ll be sure to pass your lovely comments on. We wish you all the very best for the future. ~ GTH

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