GlobalTeleHost Reviews 48

I'm very sad to write this review , But i had to do it maybe it's for the good .
I've been a customer for GlobalTeleHost for almost 8 month , bought about 6 VPS's , and using them a a vpn servers, everything was Perfect , suddenly past month , all frankfurt servers started to give +30 -> +50 ping exactly , I though it was a local problem from my part , I checked every thing , tried to test the connection from different locations , different devices , different Internet Providers , same issue , after all , their support was great with me , gentle and helpful , but unfortunately they couldn't solve the problem ,
that part was about frankfurt servers only , i had paris and they were great for the past 2 days , a new problem appears 'Packet loss for a moment between 20 and 30% then back to 0' .
I'm not happy to write this review but I'm a customer after all and I have to get the best experience here ,
The Support Team is the best , but the team that manage the servers , are kinda poor experience Like when you ping google.com from a frankfurt vps and it jumps from 1 , 3 to 80 and they don't know the problem then they tell you the problem is not from us it's from your part , your location is the reason .
I mean for 7 month everything went great until that's happened and the servers are going bad over time , I hope everything goes well in the end , and I'm hoping they discover the problem and fix it sooner or later
:)

Jus wanted to let you know that I'm quite happy with the 10 gbps server so far. I love Vesta, which comes with my server. I was surprised to realize how easy it is to operate the server and add domains, subdomains, emails etc. it's just awesome. Thank you very much. It is a pleasure to finally deal with a hosting provider that is actually interested in helping me.

Review of GlobalTeleHost: Excellent Customer Service and Support

My recent experience with GlobalTeleHost has been incredibly positive, and I am thoroughly impressed with their level of customer service and support. Initially, we encountered some challenges with our server setup, but the way GlobalTeleHost handled the situation was exemplary.

We had a server with 128GB DDR4 RAM in Toronto for $99, which was a fantastic price. However, after some testing, we realized we needed a server with 256GB of RAM. We requested to switch to a new server with the same price and specifications. The process had its complexities, but GlobalTeleHost's support team handled it with utmost professionalism.

Responsive and Helpful Support: From the moment we raised our issue, the support team was quick to respond and provided clear, concise information. They acknowledged our request and worked diligently to resolve it.

Fair Refund Process: Initially, there was some confusion regarding the refund amount for the unused portion of our current server. However, once we clarified the situation, GlobalTeleHost recalculated the amount and ensured we received a fair and accurate refund. Their transparency in handling the refund process was commendable.

Clear Communication: Throughout the entire process, the communication from GlobalTeleHost was excellent. They kept us informed at every step and ensured that all our queries were addressed promptly and satisfactorily.

Willingness to Accommodate: Despite the initial hiccups, GlobalTeleHost showed great flexibility and willingness to accommodate our needs. They offered various solutions, including upgrading our current server or switching to a new one, and made sure we were satisfied with the final arrangement.

Resolution and Follow-up: After finalizing the new server setup, GlobalTeleHost made sure everything was configured correctly, including our network settings. They ensured that we had the necessary IPv6 configuration and one IP address, which was precisely what we needed.

In summary, our experience with GlobalTeleHost has been overwhelmingly positive. They demonstrated exceptional customer service, clear communication, and a genuine commitment to resolving our issues. We are very pleased with the outcome and highly recommend GlobalTeleHost to anyone in need of reliable and professional hosting services.

Thank you, GlobalTeleHost, for turning a challenging situation into a positive experience. Your dedication to customer satisfaction is truly appreciated, and we look forward to continuing our partnership with you.

Rating: 5/5 Stars

Storm Moran

One thing I must say about GTHost dedicated hosting is that they have excellent customer service. And they are willing to help you out in any way they can. I've had my website with them for a number of years. It's solid as far as being up and running at all times.

Bit first sceptical But LEGIT and amazing service offered by GlobalTeleHost on par service mind you I believe a notification of sorts on how long the install on the dedicated for the first 15 minutes after a purchase would be nice but I've actually never been this satisfied with a Datacenter that provides Dedicated Servers Honestly as I Build InfiniteHostCa I do hope we can continue to use your services for our clients 24CORE 24 CORES are you listening for $119 Cad NEVER IN MY LIFE <3 much love thanks guys.