Guajastudio Reviews 

243
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, beautiful sustainable designs, and wonderfully comfortable clothing fits that look very classy. People also highlight the remarkably prompt delivery times and the lovely, carefully wrapped gift packages that always arrive in pristine condition. Consumers genuinely appreciate the extremely friendly and helpful customer support team that makes the entire online shopping process exceptionally smooth and pleasant. However, some people mentioned occasional frustrating issues with external delivery services, unexpected local package retrieval hurdles, and somewhat expensive return shipping costs experienced during travel.

What people talk about most

Product

Customers expressed absolute satisfaction with the product, frequently praising the high-end fabrics, unique... See more

Quality

People report high satisfaction and appreciation for the exceptional quality and timeless design of the... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting fast, prompt, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support team is exceptionally... See more

Order

Reviewers highlight high satisfaction with their order experiences, often praising remarkably fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping fr... See more

Company replied

Rated 5 out of 5 stars

The pieces are high-quality and simply beautiful! I was pleasantly surprised by how quickly my order arrived. I was also really happy to see that the items I ordered were packed so efficiently in a re... See more

Company replied

Rated 5 out of 5 stars

I was following GUAJA for a little while and felt attracted to the story, transparency, designs and quality that seemed to be excellent. I decided to get a pair of trousers and I was very pleased th... See more

Company replied

Rated 5 out of 5 stars

I love every single piece from Guaja. The clothes are high quality, beautiful and authentic. And the customer support, specifically Ines, is everything you could wish for🙏🙏 super thoughtful and help... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

GUAJA. is a Portuguese Prêt-a-Porter brand founded in 2019 by two sisters and their mother. We specialize in high-quality, timeless, and sustainable fashion for the busy women in the city. Each piece is ethically crafted in our home town. GUAJA. supports local communities, promoting fair wages and ethical production. Our mission is to provide elegant, long-lasting, and stylish designs for empowered women who are always on the go.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful pieces and fast delivery

Beautiful pieces, great quality and fast shipping. Will shop at GUAJA again for sure!

8 June 2026
Guajastudio logo

Reply from Guajastudio

Hi Caroline,

We're so grateful for your kind words! We put so much love into every piece, so hearing that the quality came through means the absolute world to us. And knowing you'll be back? That's everything 💘

All the love,
GUAJA. Team

p.s. If you ever need anything at all, we're always here via email, our website chat, or Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Absolutely wonderful experience with…

Absolutely wonderful experience with GUAJA. Studio. Their pieces are beautifully designed, made from lovely quality fabrics, and feel truly special to wear.

The customer service is among the best I’ve experienced - friendly, responsive, thoughtful, and personal. It’s clear that a lot of care goes into both the products and the customer experience.

12 June 2026
Unprompted review
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Reply from Guajastudio

Hi Veronika,

Thank you so much for this, we read every word and it truly touched our hearts. The fact that you noticed all the little details, from the fabrics to the care we put into every interaction, means more than we can say. We are so lucky to have you in our community!
And our Customer Support team is going to be over the moon reading this, they put absolutely everything into making sure every single one of our customers has the best experience possible, so your words are the biggest reward they could ask for 💖
Can't wait to have you back with us again!

All the love,
GUAJA. Team

p.s. If you ever need anything at all, we're always here via email, our website chat, or Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Great experience

Swift delivery, pretty and secure packaging, a sweet handwritten thank-you-note, lovely garment. I‘d love it if they‘d use less polyester, I‘d be much more inclined to purchase more items

5 June 2026
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Reply from Guajastudio

Hi Alica,

This made us smile so, so much 💛 We're so happy to hear you loved the packaging, the little note, and your top.
We also really appreciate you sharing your thoughts on the polyester, it's such a valid point and we love that our community cares about this as much as we do! We just wanted to let you know that whenever we do use polyester in our pieces, it's always deadstock fabric. It's one of the ways we try to make more conscious choices, even when the fabric itself isn't natural!
We hope that gives some extra peace of mind, and we truly can't wait to have you back with us again 🥰

All the love,
GUAJA. Team

p.s. If you ever need anything at all, we're always here via email, our website chat, or Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Customer Service was very friendly.

5 June 2026
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Reply from Guajastudio

Hi Nadine,

Thank you so much for your kind words. We always do our best to get your pieces to you as quickly as possible, so it means the world to hear that came through! And our team will be absolutely delighted to know you felt so well taken care of, that's everything to us 💞 Can't wait to have you back again!

All the love,
GUAJA. Team

p.s. If you ever need anything at all, we're always here via email, our website chat, or Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

High quality with small touches

Really like Guaja and the attention to details they have!

5 June 2026
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Reply from Guajastudio

Hi Sofia,

Thank you so much for your kind words! We’re really happy to hear you’re enjoying GUAJA. and noticing the attention to detail we put into everything we do!
Please know how grateful we are to have you in our community and can't wait to see what you pick next 💞

All the love,
GUAJA. Team

p.s. If you ever need anything at all, we’re always here via email, website chat or Instagram DM’s @guaja.studio <3

Rated 5 out of 5 stars

One of my favourite brands

One of my favourite brands! Love the company and the clothes. Almost my entire business garderobe is Guaja :)

3 February 2026
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Reply from Guajastudio

Hi Hannah,

This made our day 🥹 Thank you so much for your lovely words and for sharing this with us. Knowing that GUAJA. has become such a big part of your business wardrobe means the absolute world to us!!
We’re so grateful to have you with us and can’t wait to keep dressing you for the most special and amazing moments ahead 💖

All the love,
GUAJA. Team

p.s. If you ever need anything at all, we’re always here via email, website chat or Instagram DM’s @guaja.studio <3

Rated 5 out of 5 stars

An amazingly beautiful and efficient…

An amazingly beautiful and efficient team! Due to an issue with the delivery service, my order never arrived and the package was returned to the sender. The Guaja team immediately resent the package via express delivery, and I received one of the outfits from my order just in time for an important event. The clothes are high-quality, beautifully made, and I absolutely love their brand story! I warmly recommend them and their products.

11 May 2026
Unprompted review
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Reply from Guajastudio

Hi Emilia,

This made our day! Thank you so much for taking the time to share this thoughtful review with us, and for your incredibly kind words. We’re truly sorry again for the issue with the delivery, but we’re so happy we were able to get your order to you in time for such an important event.
It means the world to hear that you’re loving the quality of the pieces and connecting with our brand story as well. Feedback like yours truly keeps us going!
We hope to have you back with us again very soon 💞

All the love,
GUAJA. Team

p.s. If you ever need anything at all, we’re always here via email, website chat or Instagram DM’s @guaja.studio <3

Rated 5 out of 5 stars

Love!

Such great quality for the price! The fabrics and really luxurious and the cut of everything is perfect. So great for tall women as well

4 May 2026
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Reply from Guajastudio

This made us smile so much, thank you Sophia 🥺🤍
We’re so happy you loved your pieces and it makes us especially happy to hear they worked well for you as a tall girl, we know that’s not always easy to find.

Can’t wait to have you back with us again ✨

All the love,
GUAJA. Team

p.s. If you ever need help with anything, feel free to reach out via email, our website chat, or through Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Loved it!

Great pieces, nice fabric/fit. Fast delivery Loved it!

4 May 2026
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Reply from Guajastudio

Thank you so much for your lovely review 🤍 We’re so happy to hear you loved the pieces, the fit and the fabrics, and that your order arrived quickly as well.

It truly means a lot to us, we can’t wait to have you shopping with us again ✨

All the love,
GUAJA. Team

p.s. If you ever need help with anything, feel free to reach out via email, our website chat, or through Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Perfect Fit

Super fast delivery with a kind/personal note from the team. The satin trouser and top are perfect - i need to buy it in every color!. Searched so long for this fit as a curvy person and i did not felt as good as here, in a long time. Thank you

29 April 2026
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Reply from Guajastudio

This was such a special review to read, thank you so much 🤍
Knowing that the fit made you feel good in your own body genuinely means the world to us. We spend so much time thinking about cuts and how pieces actually feel when worn, so reading this made us really emotional 🥺

Also, the “need it in every color” part… best compliment ever ✨

All the love,
GUAJA. Team

p.s. If you ever need help with anything, feel free to reach out via email, our website chat, or through Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

I love Guaja :) I buy from them a lot…

I love Guaja :) I buy from them a lot and they never disappoint. Very caring support team.

30 April 2026
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Reply from Guajastudio

Thank you so much, this really made our day! We love having you as part of the Guaja community. See you on the next order!

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Gorgeous items

Gorgeous items, great quality and designs that blend in seamlessly into my wardrobe. Fantastic shopping experience as well as customer service. Love!

10 April 2026
Unprompted review
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Reply from Guajastudio

Hi Sonia,

Ohh you're too sweet! It's amazing to know our pieces fit so naturally into your wardrobe and feel like they truly belong there. Thank you for trusting us and for your continued support, it means more than you know 💘

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Satisfied

Good quality, fast shipping, would recommend

6 April 2026
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Reply from Guajastudio

Hi Réka,

Thank you so much for your kind words 💘 It means a lot to know you had such a smooth experience with us, we’re truly grateful for your recommendation. We can’t wait to welcome you back soon!

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Fantastic experience

I have loved Guaja Studio since I started getting my first pieces a couple of years ago. The shopping experience always runs smooth, the designs are great and good quality, with nice cuts. Shopping from Guaja feels like an individual experience where you are cared for. If I could, I would have many more pieces from Guaja (working on it!); what I've purchased so far always blends in seemlessly into my current wardrobe.

8 April 2026
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Reply from Guajastudio

Hi Sonia,

Reading this felt so special! Thank you for being with us through the years and for growing your GUAJA. collection so thoughtfully, it truly means beyond we can say. There’s something so beautiful about knowing our pieces become part of your everyday life 🩷
We’re so grateful for your trust and for the way you see and feel everything behind what we do. It’s customers like you that make this journey so meaningful.

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

I’m in love

God! I bought this beautiful blouse. And it fits perfectly, with the strap on the back you can make it more fitted. It’s well designed, thick linen and I got loads of compliments once I wore it. But then… the packageing… SO GOOD! It comes in a box so no ugly wrinkles or yea… I swear there’s perfume on the clothing (I want to know which one because it smells lovely) and… to top it al off, a little note just for you to say thanks. From a to z just perfect. Recommend 1048202%

2 April 2026
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Reply from Guajastudio

Hi Orla,

We don’t even know where to begin… your review truly made our whole day 🥹 The way you noticed every single detail, from the fit of the blouse to the packaging and the little touches, means more to us than we can put into words. This is exactly the feeling we hope to create with every order, and knowing it reached you like this is just everything!
And about that lovely scent, it’s our Oasir Body Mist and you can find it on our website if you’d like to have it with you too.
Thank you for your kindness, your energy, and for sharing this so beautifully, we feel incredibly lucky to have you with us 💞

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Lovely clothes, fast

Lovely pants, fast shipping

3 March 2026
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Reply from Guajastudio

Hi Sara,

Thank you so much for your review! We're so happy to hear you loved your experience shopping with us <3

We can’t wait to see what you pick next 💞

All the love,
GUAJA. Team

p.s. If you ever need help with anything, feel free to reach out via email, our website chat, or through Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

The Quality of the pieces is simply amazing

The Quality of the pieces is simply amazing! Shipping was fast, returning was easy (although slightly expensive, which I think is actually great for the environments sake). Will order again in summer!

2 March 2026
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Reply from Guajastudio

Thank you so much for this, it really means a lot to us. I’m so happy to hear you loved the quality of the pieces and that everything arrived quickly.

Also really appreciate your understanding about the return cost, the return shipping is exactly the same price as the original shipment, we don’t add any extra admin charge or anything like that 🥰

Can’t wait to have you back with us in summer, we’ll be here when you’re ready for your next piece. 🤍

Rated 5 out of 5 stars

Verrry good

Verrry good, when the shirts are back in stock im going to buy more of them!!

2 March 2026
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Reply from Guajastudio

Hi Natalie,

Thank you so much for your amazing feedback! It makes us so happy to know you’re enjoying your shirts that much! Can't wait to have you back 💘

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

Very happy about the quality and the…

Very happy about the quality and the fit of the shirt I ordered :)

25 February 2026
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Reply from Guajastudio

Hi Pauline,

Thank you so much for your kind words! We’re so happy to hear that the quality and fit of your shirt made you feel that way, that truly means a lot to us. We can't wait to see what you pick next 💞

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

Rated 5 out of 5 stars

The lace top ordered is even better…

The lace top ordered is even better than I expected, perfect fit, very soft and comfortable to wear <3

3 February 2026
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Reply from Guajastudio

Hi Eva,

Thank you so much for sharing this! We’re so happy to know that the Noir Lace Long Sleeve Top in Black exceeded your expectations and felt just right on you. Knowing that it fits you perfectly means everything to us, we hope you create the most amazing memories wearing it 💓

All the love,
GUAJA. Team

p.s. If you need any help in the future feel free to contact us via email, website chat or through our Instagram DM's @guaja.studio <3

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