Guardio Reviews 11,699

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making their online experience feel much safer, effectively protecting them from malicious websites, suspicious activity, and potential scams. Many appreciate the ease of use and the efficiency of the app and website, highlighting how it quickly identifies and blocks dangerous sites and calls, providing a strong sense of security. However, some customers also noted occasional issues with the app, such as it freezing or stopping altogether, and a few found the amount of information required overwhelming. There were also instances where the product interrupted their activities, and some felt it should operate more in the background.

What people talk about most

Website

Clients share positive opinions on website protection. Many customers appreciate how the service effectively... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use,... See more

Service

People report positive experiences with service. Customers appreciate the excellent and efficient service,... See more

Product

Consumers generally find the product to be positive, with many expressing satisfaction with its protection... See more

Application

Users describe positive interactions with the app. Many customers express satisfaction, highlighting its... See more

Based on these reviews

Rated 4 out of 5 stars

Guardio has flagged many suspicious sitescand influx of suspect emails. I know this company does more but I am an old woman challanged by the use of computers , consequently I am hacked and taken adva... See more

Company replied

Rated 5 out of 5 stars

Guardio has made my online experience feel so much safer! There have been several instances where I have been alerted to malicious websites and notified of suspicious activity! Thanks to Guardio for s... See more

Company replied

Rated 5 out of 5 stars

I am really pleased that when I try to go to a site that is potentially a scam, Guardio kicks me back out. No matter how many times I try to go to that potential scam site it will continue kicking me... See more

Company replied

Rated 5 out of 5 stars

Trustworthy. I accidentally paid £90 for a year to which i was met with quick and efficient responses with patience and then a refund. Also i didnt know how to cancel my subscription and i was g... See more

Company replied


Company details

  1. IT security service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Watching my back and that's a big plus…

Watching my back and that's a big plus for this 71 year old woman. Tku so much.

14 April 2026
Unprompted review
Guardio logo

Reply from Guardio

Pat, we love this. Knowing Guardio has your back is exactly the kind of protection and peace of mind we’re here to provide every day!

Rated 5 out of 5 stars

I trust guardio to keep my phone safe…

I trust guardio to keep my phone safe from threats. It works great!

16 April 2026
Unprompted review
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Reply from Guardio

Lynne, we’re so glad you trust Guardio to keep your phone safe. That confidence and protection is exactly what brings real peace of mind every day!

Rated 5 out of 5 stars

Works great

It blocks malware almost perfectly, its done all I have asked it to do

16 April 2026
Unprompted review
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Reply from Guardio

We’re so glad it’s delivering on what you need. Blocking threats effectively and keeping you protected is exactly what Guardio is here to do!

Rated 5 out of 5 stars

So far,so good

So far,so good! They block like LT. Wait, what position did he play...lol. I really like this App!!!!!

16 April 2026
Unprompted review
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Reply from Guardio

Melinda, we love the energy. Guardio is here to keep blocking threats and giving you that peace of mind every time you go online!

Rated 5 out of 5 stars

Everything

Everything

16 April 2026
Unprompted review
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Reply from Guardio

Debra, we appreciate that. Providing strong protection and peace of mind is exactly what Guardio is all about!

Rated 5 out of 5 stars

It seems to be working well

It seems to be working well, so far. No complaints.

16 April 2026
Unprompted review
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Reply from Guardio

Marlene, we’re glad everything is running smoothly. Guardio is built to provide reliable protection and lasting peace of mind every day!

Rated 2 out of 5 stars

Unreliable

Unreliable, The app either freezes up or stops working all together. So, I have to turn it off because it doesn't want to work.

16 April 2026
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Reply from Guardio

Larry, we’re really sorry for this experience, that’s not how things should work. Guardio should run smoothly in the background. Please contact support@guard.io so we can troubleshoot this with you and get everything working properly.

Rated 1 out of 5 stars

I canceled the service as soon as I got…

I canceled the service as soon as I got it. In March they charged me $119.88 on PayPal. I sent Guardio an email asking for refund. They sent an email giving me a reduced price. Sent an email asking for full refund. They said they canceled my service but could not give me a refund. Stay away from this company.

18 March 2026
Unprompted review
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Reply from Guardio

John, we’re really sorry for this frustrating experience. Charging after cancellation or not honoring a valid refund request does not align with how we operate. Please contact support@guard.io so we can review your case and work to make this right as quickly as possible.

Rated 5 out of 5 stars

Great customer service

Great customer service, Taylor! I just downloaded the app and needed clarification on something and I immediately received a message to guide me through.( I only hope I was working with a real person so they will take in the compliment!)

16 April 2026
Unprompted review
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Reply from Guardio

We’re so glad you had a great experience getting set up and that the guidance was clear and helpful. Providing fast, thoughtful support along with strong protection is exactly what we strive for every day!

Rated 5 out of 5 stars

Love Gaurdio

Its easy to use and it keeps me protected. It lets me know when ai have an account that being protected and it stops fake websites from getting my info

16 April 2026
Unprompted review
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Reply from Guardio

Roy, we love hearing that. Keeping things simple while protecting your accounts and blocking fake sites is exactly what Guardio is here for, along with that peace of mind!

Rated 5 out of 5 stars

I love Guardio

I love Guardio, any site that's malicious it warns me right away.

16 April 2026
Unprompted review
Guardio logo

Reply from Guardio

We’re so glad Guardio is catching those threats right away for you. That kind of real-time protection is exactly what helps keep you safe and gives you peace of mind!

Rated 5 out of 5 stars

Protecting me

16 April 2026
Unprompted review
Guardio logo

Reply from Guardio

Larry, we appreciate that. Providing strong protection and peace of mind is exactly what Guardio is all about!

Rated 5 out of 5 stars

They are on time

They were there to help me when I received the spam phone call..I am an older women& they told me what to do..thank you Guardio

15 April 2026
Unprompted review
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Reply from Guardio

Jan, we’re so glad we could be there to help when you needed it. Providing clear guidance and support in those moments is exactly what Guardio is here for!

Rated 5 out of 5 stars

Seems to be working

Seems to be working

16 April 2026
Unprompted review
Guardio logo

Reply from Guardio

Gary, we’re glad to hear it’s working well for you. Guardio is designed to provide consistent protection and peace of mind every day!

Rated 5 out of 5 stars

I am very pleased with Guardio

I am very pleased with Guardio! I trust the system when I see it flag a site and do not open it. As a senior citizen, it is comforting to know I have this protection from questionable sites.

16 April 2026
Unprompted review
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Reply from Guardio

Marcilla, thank you so much for sharing this. We’re so glad Guardio is giving you that sense of comfort and protection. That peace of mind is exactly what we’re here to provide every day!

Rated 3 out of 5 stars

Not sure if it did what I needed.

Not sure if it did what I needed.

6 June 2025
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Reply from Guardio

Pearlie, we appreciate you giving Guardio a try. We’d love to help make sure you’re getting the protection you need. Please reach out to support@guard.io and we’ll walk you through it and make sure everything is working as expected.

Rated 5 out of 5 stars

So far I'm happy with my Guardio…

So far I'm happy with my Guardio protection. Their on demand customer service chat is awesome as well, especially Taylor. I would highly recommend this service for your safety.

16 April 2026
Unprompted review
Guardio logo

Reply from Guardio

Anthony, we really appreciate the recommendation. We’re glad Taylor was able to help and that you’re feeling protected. Providing that level of support and peace of mind is exactly what Guardio is here for every day!

Rated 5 out of 5 stars

Taylor

Taylor, was amazing in answering all of my questions. And also helping me set up my IPad. I was having some issues and she was so very patient with me. Thanks again Taylor

16 April 2026
Unprompted review
Guardio logo

Reply from Guardio

Claudette, thank you so much for sharing this. We’re so glad Taylor was able to help you through setup with patience and care. Providing that kind of support along with strong protection is exactly what we strive for every day!

Rated 5 out of 5 stars

I real appreciate guardio for warning…

I real appreciate guardio for warning me when a link or site is dangerous. I've learned a lot about what to watch out for. Very educational And effective!

16 April 2026
Unprompted review
Guardio logo

Reply from Guardio

Harriette, we really appreciate this. Helping you learn what to watch for while keeping you protected is exactly what Guardio is here for, along with that peace of mind every day!

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