Guardian Litigation Group, LLP Reviews 1,225

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's efficiency, professionalism, and helpfulness. Many people appreciate the clear communication and guidance provided, making complex processes manageable. Consumers frequently mention the positive customer service, noting that representatives are communicative, understanding, and readily available to answer questions, contributing to a stress-free experience. However, some customers also noted issues with payment processes, including billing discrepancies, unexpected charges, and difficulties accessing account balances. A few other people also felt that the company's practices regarding loans and commission structures were unclear, leading to frustration and concerns about the impact on their financial records.

What people talk about most

Service

People report positive experiences with service. Many customers express satisfaction, highlighting the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the professionalism... See more

Payment

Consumers find payment experiences to be ambiguous. While some reviewers appreciate the assistance in paying... See more

User experience

Clients share positive opinions on user experience, highlighting that everything was presented clearly and... See more

Based on these reviews

Rated 5 out of 5 stars

Listen, if you want a real debt consolidation company that isn't full of gimmicks trying to make money off of you, guardian lit. Is where is at. Monthly check in's, well organized, you have access t... See more

Company replied

Rated 5 out of 5 stars

This company assist and guide you to pay off debts that are stuck to your neck. They advise and lead you to how your debts and be managed and paid off. I haven't regretted being with them. I feel lib... See more

Company replied

Rated 5 out of 5 stars

They are very communicative, easy to reach and easy to manage. They do follow up phone calls every month. They try their best to assist what you need and I've always experienced good customer service... See more

Company replied

Rated 5 out of 5 stars

. . .been working with guardian for almost 4 yrs. . .they r efficient & effective, personable & professional. . .they have provided excellent service & taken me through a process i would never have be... See more

Company replied


Company details

  1. Debt relief service
  2. Law firm

Written by the company

Guardian Litigation Group, LLP has a team of reliable and reputable lawyers who proudly assist clients throughout Irvine and the surrounding areas in the areas of estate planning, employment law, debtor’s rights, and personal injury law. Guardian Litigation Group, LLP makes it their mission to provide unparalleled legal services and support to clients of all backgrounds throughout Irvine and the surrounding areas. They have a stellar reputation for listening to their clients’ concerns so they can become familiar with their unique situations and deliver outstanding legal representation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

ease to apply and worry

ease to apply and worry, hassle free

6 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your review! We’re glad to hear that the process was easy and hassle-free for you. Our goal is to make things as simple and stress-free as possible, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Everything is working as stated so far

Everything is working as stated so far! Communication has been great with everyone very polite!

6 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind feedback! We’re glad to hear that everything has been working as expected and that you’ve had a positive experience with our team. Providing clear communication and polite, supportive service is very important to us. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

They have been great on keeping me…

They have been great on keeping me informed and helping me step by step so far I am happy with your results thank you

2 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind review! We’re glad to hear that our team has been able to keep you informed and guide you step by step through the process. It’s great to know you’re happy with the results so far, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Guardian has been very forthcoming and …

Guardian has been very forthcoming and very easy. They're making my debts easy to handle. The staff are phenomenal and helpful.

4 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind words! We’re so glad to hear that your experience with Guardian has been positive. Our team works hard to make the process as smooth and manageable as possible, and it’s great to know our staff has been helpful along the way. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Kind and non judgemental staff and…

Kind and non judgemental staff and extremely good communication with effective results.

4 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your thoughtful review! We’re so glad to hear that our team’s kindness, clear communication, and dedication made a positive impact on your experience. Providing supportive, non-judgmental service while working toward effective results is always our goal. We truly appreciate you taking the time to share your feedback.

Rated 1 out of 5 stars

They lied about their program

The lied about their program. They told me my debt would be settled in 6 months and get loan. None of this is occurring. They keep upping my payment and charging astronomical fees. Don't use them you will be sorry.
They basically rob you from getting out of debt. A complaint has been filed with CFPB for false advertising and deceptive practices.
The response from Guard Lit total lie. Employee are selling loans, if tis is not the practice than they should be fired.
Don't trust them.

1 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Hi Ms. McMahon,

We’re sorry to hear about your concerns and appreciate the opportunity to clarify a few important points.

Guardian does not guarantee loan approval, and any potential loan option is offered solely through an independent third-party lender. This is explained during onboarding, in your agreement, and in your welcome materials. Approval is based entirely on the lender’s criteria and is never promised.

Since you retained our firm less than a year ago, we have already placed approximately half of the total debt you engaged us to assist with under settlement, while you have completed only about one-fifth of your estimated program term. This reflects substantial progress and places your file ahead of schedule.

Regarding payments, any discussion about increasing your monthly deposit is optional and only presented when additional settlement opportunities become available that could help accelerate your progress. It is never required.

Guardian’s fees are contingency-based and are earned only after settlements are successfully negotiated, as disclosed in your agreement and onboarding materials. We do not collect upfront legal fees.

We remain committed to helping you continue this progress and are available to review your file in detail and address any remaining concerns.

Guardian Litigation Group

Rated 5 out of 5 stars

They are great

They are great

4 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for the great feedback! We truly appreciate your support and are glad to hear you had a positive experience with our team. Your kind words mean a lot to us.

Rated 5 out of 5 stars

I couldn't be happier with how quickly…

I couldn't be happier with how quickly Guardian is handling and knocking off my creditors. Great job!

3 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for the great feedback! We’re so glad to hear that you’re happy with the progress being made and that our team has been able to move quickly in addressing your creditors. We truly appreciate your trust in Guardian and your kind words.

Rated 5 out of 5 stars

Overall good

So far, I’m almost completely out of debt. The only thing I wish is they could tell you how many accounts you have left to settle after completing each one so we know when victory receives it’s final dance

3 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for sharing your experience! We’re so glad to hear that you’re almost completely out of debt—that’s a huge milestone. We also appreciate your feedback about account updates, as transparency and clear communication are very important to us. We’ll be sure to share your suggestion with our team. Thank you for trusting Guardian to be part of your journey to financial freedom, and we look forward to celebrating that final victory with you!

Rated 5 out of 5 stars

Outstanding

The company keeps me updated on each transaction and settlement.

2 March 2026
Unprompted review
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Reply from Guardian Litigation Group, LLP

Thank you for your feedback! We’re glad to hear that our updates and communication throughout each transaction and settlement have been helpful. Keeping our clients informed every step of the way is very important to us. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Efficient in all doings

Efficient in all doings! Happy to see progress instead
of stagnation!

2 March 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind words! We’re glad to hear that you’re happy with the progress being made and that our team’s efficiency has made a positive impact on your experience. We truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

The level of professionalism and…

The level of professionalism and commitment to excellence!

26 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your feedback! We truly appreciate your kind words about our professionalism and commitment to excellence. Our team works hard to provide the best possible support for our clients, and it means a lot to hear that reflected in your experience.

Rated 5 out of 5 stars

Guardian kept me informed every step of…

Guardian kept me informed every step of the way. They followed up with me regularly to make sure I was aware of the current state of my settlements. There was a great level of professionalism in every interaction. The legal team represented me in court when I was summoned by one of my debts.

26 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for sharing your experience! We’re glad to hear that our team kept you informed throughout the process and followed up regularly to ensure you always knew the status of your settlements. Providing professional support and standing by our clients—especially when legal matters arise—is very important to us. We truly appreciate your trust in Guardian and your thoughtful feedback.

Rated 1 out of 5 stars

Worst decision ever. Not worth the credit drop

I have been with Guardian Litigation Group since May 2025. I only needed help with two credit cards. The first and only one that was settled started at $12,110, they negotiated it down to $5,575 which is great but then they tack on their fees of $10.95 a month and $3211.33 for settling. So I am only saving a little over $3,000 but my credit score is so screwed now. When I started my credit was at 825 and now I am at 530. That to me is not worth a savings of $3,000. I could have just been paying the card the $422 a month and not had this HUGE hit to my credit. I was told it would be a temporary decrease in my credit that would only last 6 months. I told them that I was planning on moving this summer and I was insured that my credit would be better by then. Now I can not purchase a house. I have one other card that they are supposed to be taking care of for $11,988 but it has been in "negotiations" for almost a year. They called and said I could get a loan to settle it faster but what is the point in that when I essentially had a loan with the credit card company and was already paying them. The point was to pay it off at a lower amount, not start another loan. I think I am going to pull that card from GLG and pay it myself in hopes to get my credit score back so I can move. Joining GLG was by far the worst decision I have made.

27 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Hi Ms. Brady,

We’re sorry to hear about your concerns and appreciate the opportunity to clarify a few important points.

Guardian successfully negotiated the first account you retained us to assist with, achieving a 55% reduction of the balance of that debt. Guardian’s contingency fee was explained during onboarding and in your signed agreement and is already factored into your savings plan. The monthly $10.95 fee you referenced is assessed by Forth Pay, the independent administrator of the dedicated savings account, and not by our firm.

The negative credit impact was also disclosed during onboarding and in the engagement materials provided. Our role is to negotiate reductions due to financial hardship while providing legal oversight related to our clients’ debts.

A settlement acceleration loan is presented only as an optional tool that some clients choose to use to expedite resolution. It is never required. Our team will be contacting you within the next 24-48 hours with an update regarding your remaining account. Based on the progress being made, we are confident you will be pleased with the outcome of our efforts.

We understand that financial decisions can be stressful and our team remains available to review your file and discuss available options for resolving the remaining account. Our commitment to getting you out of debt has not changed. Thank you,

Guardian Litigation Group

Rated 5 out of 5 stars

I’m very happy they works very good

26 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you so much for your kind words! We’re truly glad to hear that you had a great experience and that everything worked very well for you. Our team is committed to providing the best possible service, and your feedback means a lot to us.

Rated 5 out of 5 stars

Always a great experience

Always a great experience

24 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your kind words! We’re so glad to hear you had a great experience. It’s always our goal to provide clear guidance and support every step of the way. We truly appreciate your trust in our team.

Rated 5 out of 5 stars

Knowledgeable and polite staff

Knowledgeable and polite staff

23 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your thoughtful feedback. We’re pleased to hear that you found our team knowledgeable and polite. Providing clear information and respectful support is always our priority, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Communication

The overall communication has been well. And that’s what I appreciate the most.

23 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your feedback. We’re so glad to hear that you’ve appreciated the communication throughout the process. Keeping our clients informed every step of the way is very important to us, and we truly value you taking the time to share your experience.

Rated 5 out of 5 stars

The entire process is smooth

The entire process is smooth. Communication is good and it is also going faster that I thought it would. Definitely worth the investment.

23 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you for your thoughtful feedback. We’re so pleased to hear that the process has been smooth, communication has been clear, and that things have moved even faster than expected. It means a lot to know you feel the experience has been worth the investment. We truly appreciate your trust in our team.

Rated 5 out of 5 stars

They were very detailed and answered…

They were very detailed and answered all of my questions. They made me feel confident in the team will do its best to help me with my hardships.

17 February 2026
Unprompted review
Guardian Litigation Group, LLP logo

Reply from Guardian Litigation Group, LLP

Thank you so much for your thoughtful review! We’re glad to hear that our team was able to answer all of your questions and provide the clarity you needed. Making sure you feel confident and supported throughout the process is very important to us. We’re committed to doing our very best to help you through this hardship every step of the way.

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