Guideline Coaches Reviews 

I had a very positive experience with this company. Right from the beginning, they displayed a high level of responsibility. The representative was prompt in making contact and provided me with an invoice, which made the booking process smooth. We arranged a trip to the seaside, and our driver was punctual and professional, enhancing our experience. Additionally, when we visited the premises, the owner was very accommodating, which was appreciated. For anyone planning a trip and in need of a quality coach service, I would definitely recommend considering this company. They are impressive, and I've been left wanting to give them a perfect rating! further. They are great!! If I could, I would have given them 10 stars

Professional service from beginning to end. The coach was clean and our driver Bosko was very accommodating. We will definitely be returning to Guideline coaches in the future.

Guideline Coaches
Our Society has been hiring this firm for occasional day trips over many years. They have been 100% reliable with excellent experienced drivers and immaculate vehicles.

From start to finish, Guideline Coaches were very efficient, friendly and helpful. Office staff prompt, driver was superb with his attitude and attention to detail

From the start of contact all the staff were very helpful and always ready to answer any questions. Even when the details were decided they were open to making changes as needed. On the day of travel coach was on time for pick up and return and the driver was a so helpful. Will certainly use Guideline again knowing
they provide excellent service.

Very helpful staff with quick responses to any enquiry.
Informative and pleasant, very co-operative, organised.
Safe, friendly driver, happy to assist passengers, kept to time scales within possibilities of traffic.
Clean, comfortable coach.
Date of recent trip 26 Sept 2024
Will be using the Company again. Have used then on several occasions in the past
Barbara Gallafent

We thoroughly enjoyed our trip to Windsor on Monday. Michael was a great driver, pleasant and polite and the coach was clean and comfortable. Best looking coach in the car park :)

Ty, excellent driver, very helpful towards everyone, coach was very clean and very luxurious, thanks to Henry the Hoover.

Sainsbury’s Veterans have used guidelines for quite a few years. My name is Alan Reed and I was over the moon with the service we received from Tyreece whilst on holiday this week to Studley castle We have always received good service from guidelines but Tyreece was exceptional he could not do enough for his passengers as well as keeping us amused on an arduous journey
Well done

I have been on a holiday to Studley Castle and the Guidline coach driven by Tyreese was in attendance for the whole holiday.Tyreese proved an excellent driver and host and showed great skill on both fronts. He is an asset to the company and if in the future I am on a Guidline coach I will be delighted if Tyreese is the driver

I have used this company 3 times to take a group of senior ladies to the coast.Each time Guideline has been reliable and punctual.The coaches are comfortable with A/C and toilet facilities and the drivers have been accommodating and personable.I would highly recommend this family run business.

I booked a 55 seater from Guidelines coaches for a weekend trip from London to Manchester, from my initial contact with the ladies Crystal and Debbie it was great service,
The vehicle was very clean and comfortable, with reclining seats for extra comfort, and effective air conditioning.
The driver, Tyreece, now, I couldn't have ask for a better driver if I tried, very professional, friendly, disciplined and organised.
Timings was on point, he made a great impression on all of the passengers which were mainly middle age to seniors - very difficult these days to be impressed by the young ones.
I will recommend this company to anyone and I am giving 5 stars to the company and 10 stars to the driver.
Thank you for a pleasant journey at a great price too. Keep up the good job and be sure I'll send more business your way.

We hired Guideline Coaches for a school day trip to Chessington. The two coaches arrived early, the two drivers Tyreece and Ahan were both polite and professional. Thank you for the great service from the booking team to the coach drivers. Would definitely recommend to others.

Great service from start to finish! Will definitely be booking again for future events!

Fantastic service as usual from the team at Guideline. From the staff to the drivers, it’s always a seamless experience from start to finish- couldn’t recommend more!