Guildford Movers Reviews 35

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We recently moved from South East London to Guildford. We were looking for a company that could pack and move everything for us and make the experience as enjoyable and seamless as possible. After com... See more

Company replied

Rated 5 out of 5 stars

Matt and his team were extremely efficient and very friendly. I would highly recommend them to anyone moving houses around the Guildford area

Rated 4 out of 5 stars

The experience was efficient, easy, and quick. What I found very helpful was that Matthew was flexible and responded to requests during the day and throughout the morning. Highly recommend.

Rated 5 out of 5 stars

Moved a piano for me and I'd highly recommend them. Easy communication, no faff, made everything completely painless.

Company replied

Company details

  1. Removals company
  2. House clearance service
  3. Removals Service
  4. Piano moving service
  5. Storage facility

Written by the company

Guildford Movers carry out a comprehensive range of removals and related services. We are based in Guildford and we cater for all domestic and commercial removals throughout Surrey and the rest of the UK, even offering efficient and safe international removals for those looking to move abroad. Our uniformed team are fully trained and experienced with all removal types, from family home moves to full scale office relocations, calling on over a decade in the industry to offer a great combination of personal and professional service. We try to take the stress out of moving and are on hand to provide extensive and careful packing of all delicate items or office furniture and technology - even specialist piano services - and can provide you with the necessary packing materials should you wish to do this for yourself. We are family run and offer an efficient service at very competitive rates, which includes goods in transit and full liability cover. Services: Household Moves Office Moves Man & Van Services Full or Part Packing Services Supply of Packing Materials Student Removals


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience moving from SE London to Guildford

We recently moved from South East London to Guildford. We were looking for a company that could pack and move everything for us and make the experience as enjoyable and seamless as possible. After comparing a lot of companies (from large ones to smaller local ones), we decided to go ahead with Guildford Movers. We chose them as they offered the best balance of quality, friendliness and price. That turned out to be a great choice and Matt and the team exceeded our expectations. They were very responsive, friendly, on time, organised, careful and efficient and made the whole experience seamless. If I were to move again in the future, I wouldn't hesitate to go with Guildford Movers. Thank you Matt and team!

2 April 2026
Unprompted review
Guildford Movers logo

Reply from Guildford Movers

What a great review. Thanks a lot Simon, i'm glad we exceeded your expectations.

Rated 5 out of 5 stars

Piano moving

Moved a piano for me and I'd highly recommend them. Easy communication, no faff, made everything completely painless.

11 April 2026
Unprompted review
Guildford Movers logo

Reply from Guildford Movers

Hi Ali, thanks for the review.

Rated 5 out of 5 stars

Great experience

Matt & his team worked very quickly and efficiently on our recent move, they used mats and blankets to protect the carpets in both the old and new houses & reusable bags to protect mattresses and Sofas.
This is the 2nd time we have used Guildford movers as they had done such a great move for us the first time round.
This time our 3 bed house was packed and unloaded by early/mid afternoon which gave us loads of time to sort stuff out.
Thank you Matt & team - we are now settling well into our new home. 😊

17 February 2026
Unprompted review
Guildford Movers logo

Reply from Guildford Movers

Thanks for the kind review Paul.

Glad to hear you are settling in well.

Rated 5 out of 5 stars

I had a very good moving experience…

I had a very good moving experience with Guildford Movers. I contacted them at the last minute for help with my move, and they were happy to accommodate me. On moving day, they arrived on time, were friendly, and packed the truck quickly. Upon arrival at the destination, they carefully checked where everything needed to be placed and unpacked everything efficiently and promptly. I have no complaints at all.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for your help with our flat swap.

Matt and Reece moved my daughter and I (we were swapping flats) on December 18th - one of the wettest days of the year. They both got drenched all the way through and never complained. They did a fantastic job and couldn't have been more helpful. Matt also moved me in 2021 and I wouldn't hesitate to use him and his team again. They are very professional, very hardworking and great to chat to!

18 December 2025
Unprompted review
Guildford Movers logo

Reply from Guildford Movers

Thank you for the kind review.

Rated 5 out of 5 stars

Best in their field

We needed large furniture moved from our flat into a house with two narrow flights of stairs and a basement also with a narrow set of stairs.

Just wanted to say a massive thank you to Matt and Reece.

Matt was outstanding from start to finish in communicating via email, from securing the booking and then following up afterwards.

Both warmly introduced themselves which went a long way. They appeared genuinely happy and took pride in their job, they were the ultimate professionals. Swift and efficient with their work, nothing was any fuss.

I made them cups a hot drink, they would work very hard before stopping for a short break. They were eager to get back to work and gracious for the hot drinks.

Both offered without me asking if I'd like them to take additional items as they had space in their van. These were smaller items I'd planned to transport myself, I accepted this at no extra cost.

A couple of times I offered to help but they insisted on lifting and moving objects.

I trusted what they were doing, unlike some moving companies I've witnessed first hand in the past, these two had all the tools and equipment at their disposal to lift, move and dismantle any object. Without even asking they cracked on without fuss, dismantling objects, knew what they were doing, experts in their field. Didn't need to ask me questions.

They were respectful with my items and took care, particularly a glass cabinet. For both properties they put out rugs, very well prepared, they used these I believe to protect my flat and house carpet/flooring but also to assist in moving heavy objects.

With regards to the glass cabinet they had some sort of material over it for protection and a strap around it, moved big objects whilst communicating with one another looking out for hazards around them.

Somehow against all odds they moved a sofa bed which was anticipated to be difficult into the basement by dismantling it at their first attempt.

I believe they took pride in putting items in good positions around the house which has saved us having to worry about later moving heavy furniture. They had a good feel for where furniture looked best. That said they asked me with every item brought through the door of the new house, where I'd like it.

To top their honesty and integrity Reece found a gold earring in the back of their van without me knowing, handed it to me, it likely fell out of the sofa, my wife said she'd been looking for it. Matt also found further items in the sofa I was oblivious too. Matt informed me he checked the van to ensure nothing else was in there.

Both were very respectful and polite when wanting to use the toilet facilities.

We need more people like Matt and Reece, honest, courteous, hard working, professional, sincere and who took pride in their work.

Guildford Movers are lucky to have them.

I would recommend anyone to book this company, you won't be disappointed.

If I move house again I will turn to them without doubt.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable crew

Matt and his team have done a few moves for me over the years. They've been consistently very professional, trustworthy and reliable. Most importantly, they go the extra mile to make sure they don't rush the move and treat your property/belongings with a lot of care.

In this last move my furniture was coming from storage. I wanted to donate a few unneeded items to charity and they handled everything for me, which was much appreciated!

I definitely recommend this company and will use them again for my next move!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Very, very good

Very, very good. The removal felt personalised. Fast response to questions by email. Great care taken over protection of possessions. The team worked extremely hard and were friendly and polite. It was definitely a 5 star service.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to Guildford Movers for their outstanding service during my parents recent move. The guys were professional, efficient, friendly and incredibly helpful. They handled everything with great care, making the move seamless and smooth. The communication was excellent ensured everything was packed, transported, and delivered safely.
We wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy removal service. Thank you
Sue & Karen - Merrow to Guildford

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Matt and his team moved me from a 1st…

Matt and his team moved me from a 1st floor flat in Guildford to my new home in Cranleigh last week.
The whole team was friendly and professional.
From taking my initial enquiry to finishing the move the experience was great. I have no hesitation in recommending this firm.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Guildford movers. Matt and his team are courteous and efficient and they took great care when moving items from our home. I highly recommend Guildford movers.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

It could not have been easier to ask Matt and his team to help us move some furniture around the country. Matt is efficient and flexible and nothing is too much trouble. He took great care of some delicate pieces of furniture. Would highly recommend Guildford Movers

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient team

A very friendly and efficient team with a great 'can do' attitude. Would definitely use Matt and his team again for any sort of move. They moved an entire office as well as take unwanted items away in one morning. No fuss and great job.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Company!

Matt and his team were amazing at helping us move! We weren’t very organised and they helped sort everything out, they were friendly and helpful at getting everything done. They really went above and beyond for us. Definitely use their services, you won’t be disappointed! Thank you to Matt and the team!

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing team

Very professional team. They are communicating well and really helpful. I would 100% recommend and use them again in the future.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Guildford Movers - a stress free experience

Moving house is daunting but Matt and his team were fantastic from start to finish - calm, polite, friendly and superbly efficient. Nothing was too much trouble. They made the whole experience go totally smoothly from initial packing to unloading at the new premises. I have no hesitation in thoroughly recommending this firm. In fact, I would give them 10 stars if that were possible.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

I hired Guildford Movers to help me move out of my 1 bedroom flat across the country.

I hired Guildford Movers to help me move out of my 1 bedroom apartment at the end of tenancy. All communication was swift and professional, i never had any questions / concerns i couldn't get a quick answer too.

It was a two day job as they packed and did removals on day 1. before driving up the country to Liverpool and delivering the next day.

Very reliable and would reccommend.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Experts, friendly and helpful, professionals.

Matt and the team were excellent- professional and expert. The move went ahead without a hitch. They arrived early in the day and were careful when handling our possessions. They asked questions throughout the day so that everything went to its proper place in our new home. The morning flew by and we had most of the day then to unpack our things! Huge thanks to the whole team for everything!

11 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look