Very helpful team, always paying attention to the details and checking if things look suspicious. Paying all of our staff in time, even if we have delays sending over the instructions. Able to fix o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been trying get in contact for a couple of weeks without a single response to either call or email. Also, Their Schedule a call service doesn't work. Due to their inadquecies, I am being charged... See more
I've had the pleasure of using The Guild services since starting my job in payroll for a construction company back in 2017. As a company, we have trusted in them since the beginning of time. We have... See more
We switched to the Guild a few years ago and have found them extremely efficient and professional. Previous providers don’t come close….Well done to all the Guys who have assisted in our labour requir... See more
Company details
Written by the company
We are the only UK provider that fights for the right of freelancers to keep freelancing and earn the maximum income possible. We unriddle IR35 and sole trader compliance so that freelancers and their users can trade with confidence. Our bespoke status assessments create certainty for all parties.
Contact info
Guild Freelancing, 5th Floor, 79 College Road, Harrow, HA1 1BD, London, United Kingdom
- 020 8515 6585
- info@guildfreelancing.co.uk
- guildfreelancing.co.uk
Big thank you to Aaron
I honestly just wanted to say a massive thank you to Aaron for going above and beyond for me. Not only this, but I really hate when advisors on a phone will tell you they will call you back the same day and never do, but Aaron called me back and went that extra mile to resolve my issue. I highly recommend guild freelancing to anyone looking for a payroll company.
Non-Existent Customer Service
I've been trying get in contact for a couple of weeks without a single response to either call or email. Also, Their Schedule a call service doesn't work. Due to their inadquecies, I am being charged interest on my VAT return as I cannot get an answer to one simple question. If you can avoid, you should.
Excellent company with customer service to match
I have been dealing with the Guild for close to 6 years now. They are reliable, have amazing customer service and are a pleasure to work with.
Would highly recommend to all.
A big thumbs up from me!
We have used the Guild for years now and they have never let us down. Even when I mistake :-( and ask for last minutes changes, they are always happy to sort it out for me. Great service, great communication, a big thumbs up from me
The star rating says it all.........:-)
Fantastic company
We have been using this company or many years, their customer services, the knowledge of the team when you call with an issue is fantastic. They have a very easy to navigate and use portal also. This company from our part cannot be faulted.
Best in the Business!
Best in the Business!
We have worked with The Guild for many many years and I can not recommend them enough!
All the team are incredibly helpful and friendly and we have never had any issues!
Fantastic for over 12 years!
We, as a company have used The Guild for over 12 years and cannot comment highly enough about their efficiency, reliabilty, friendliness and all round helpfulness!
They really do offer a great service.
Have used The Guild in business for…
Have used The Guild in business for over fifteen years and find their service second to none. Would recommend in a heartbeat.
We're using guild services since we set…
We're using guild services since we set up our business 7 years ago and are happy since then
Excellent Service.....
I have been working with The Guild for over 15 years, they have always provider excellent knowledge and customer service.
Amazing Company with a Excellent Service
We have been with the guild coming up to 2 years now and i cannot express enough how helpful and faultless the service they offer is. Nothing is ever a problem and the staff are all super helpful and kind.
Thank you again to all at the guild, they have become a major part of your payroll processing and it was the best choice we made. Thanks Again
never had a Labourer complain!!!!!
ITS Interiors have been using The Guild for a number of years. In all that time we have had no complaints from any labourers, please read that again... that statement says everything. Amazing service and their Knowledge base is fantastic. to all the staff, thank you so much.
Excellent Service
We have been using The Guild for years. Quick and easy to deal with. They have always been very helpful.
For a brand new relationship, its pretty great!
We have a brand new relationship with The Guild after finding us a unique service and offering for our contractors. Linda and Cristian have been great and always on hand when we need advice, especially on IR35 legislation and payroll specific questions. Like the other reviews say, nothing is too much trouble, they always go the extra mile to fully explain things to us and will even speak to our clients if we need them to.
it has been another wonderful year…
it has been another wonderful year working with guild
Very helpful with advice and friendly…
Very helpful with advice and friendly and professional -
We use the guild for our CIS payroll…
We use the guild for our CIS payroll and the candidates always get paid.
Efficient, polite and helpful
Always very fast responders to all queries, very efficient, polite and helpful
We switched to the Guild a few years…
We switched to the Guild a few years ago and have found them extremely efficient and professional. Previous providers don’t come close….Well done to all the Guys who have assisted in our labour requirements creating a seamless weekly service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






