Guitar Village Reviews 

I ordered a custom National guitar through Guitar Village, and couldn't have been more impressed. All the staff I spoke to were knowledgeable and helpful, but a special mention to Adam - the best customer experience I've had in a guitar shop!

My guitar was received next day, very well packaged and the item was in good condition including nicely set up.
I was very pleased with my purchase as it was exactly as advertised and at a very good price.
Thank you

Very friendly, professional, well informed and helpful. Made me feel like a valued customer. Highly recommended.

Simply the best guitar shop there is

Excellent stock - very nice premises - helpful staff.

Guitar Village have always given helpful, polite service- I’ve used them for many years and will continue to do so. Thanks guys!

Just ordered this guitar from Guitar Vıllage. The staff throughout this process were excellent and very knowledgeable. They made absolutely sure that ı was happy with the purchase before taking any money. Exceptionally good service compared to some other large and well known musıc stores.

Great service - friendly, informative and excellent communication.
Delivered at the time promised, well packed and secure item.
Excellent price on item bought A+++++

Incredibly knowledgeable and passionate staff, and didn't mind when I spent a good long while dithering and trying many different guitars, they even brought me others to try, and not just more expensive than I was already looking at, but cheaper options too.

Extremely helpful, reply straight away. Great priced items

My latest purchase from the Village has been a Les Paul Junior. I actually went in to try a few second hands, but ended up coming home with the LPJ. Very helpful staff and though I haven't used it this time, I've always found the after sales free set up to be really useful. I was also really grateful that I got the LPJ at the BGMS 10% off rather than the full price a day early. That was great honesty by them and it's a privilege to go in again and again for repeat custom. That said, better not buy anymore as I'm running out of room at my house....

I was looking at Roger Mayer pedals and as far as I can tell, Guitar Village is the only retailer that has had Roger Mayer himself come in for an extensive interview (which is out on YouTube, btw). I felt like they would be able to ensure good inventory of Roger Mayer stuff, and they had the things I was looking for, indeed (Visage 45, Octavia, Voodoo Vibe +). Shipping to Malaysia was super quick too, but shipping cost was a bit on the high side.

Good people to do business with, very helpful.

Bought my PRS Modern Eagle V from Guitar Villiage…absolutely no issues with guitar or service..thanks a lot for an amazing guitar

Adam worked with me, couldn't ask for a better experience.

Great help from Richard and videos sent to me of demo,s. Many thanks.

Prompt efficient service and please with the Taylor GS Mini I purchased.

Ordered a new guitar a few days ago (late in the afternoon) and it arrived today. The packaging was a thing if beauty. There was lots and lots of padding everywhere. Guitar was in perfect order and had been packed with the strings detuned (well done for that) and additional padding within the case to protect the headstock and neck. The guitar is excellent and I am very pleased with it but the attention to detail with regards to getting the guitar to me in perfect condition is the best I have seen.

Just a great store with friendly, helpful staff.